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Customer Reviews of Lenoir City Ford

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70 reviews
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  • Good Purchasing experience

    5 out of 5 starsby roboterdcm on 04/28/2015

    Working with Chris and Wayne was a good experience.
  • Service

    5 out of 5 starsby porellal on 04/26/2015

    Excellent service department. Very friendly service staff.
  • Lenoir City Ford

    5 out of 5 starsby harp11b on 04/16/2015

    if you ever half to buy a vehicle or another one, this is the place to go, very pleasant people , very helpful, they do what they say they will . For me it was GREAT to deal with a business like this, I have already told my family and friends where to get there vehicles. I just love this place.
  • New Tire Purchase and Alignment

    5 out of 5 starsby waltbarsce on 03/18/2015

    The purchase and workmanship was all excellent. The only issue I found was that due to staff issues I had to wait longer than the expected time for completion. This was the only exception as all of the staff, Rick and Mike are always honest with price quotes, work which needs to be completed and what does not need to be done and quality guarentees. I highly recommend all of the staff and service personel here and my wife and I actually drive past another Ford dealership to come to Lenoir City Ford!! That should speak volumes!!
  • Excellent Dealership / Good People

    5 out of 5 starsby rocket10 on 12/11/2012
    updated 04/29/2025

    I just bought a Ford SuperDuty F-250 from these guys. It was a breeze. No pressure to buy. It took me a while to decide on which truck I wanted. They were very patient and quite pleasing as I went through the inventory to pick it out. The sales person, Lisa, was great and very knowledgeable about the products. Good People, perfect size dealership. I'll be back!
  • Exceptional Car Dealership

    5 out of 5 starsby 10915msfrizzle on 10/19/2011
    updated 04/29/2025

    The salesman, Mr. Garret, was the best! he was not overbearing: he just listened and lead us to the vehicle that was right for our needs. He was dressed professionally and used correct grammar! He was unlike any salesmen we have had previous experiences with. the other people at the dealership treated us with respect ,as well. They offered us food and drink while we waited for the paperwork this was a good car-buying experience!
  • Easiest car purchase I've ever made

    5 out of 5 starsby sccogswell on 01/16/2012
    updated 04/29/2025

    We were looking for a very specific and uncommon combination of options on a new Taurus. Dealer did not have exactly the combination we wanted, but had a fairly similar car on the lot. Their business model should be the norm for all car dealers: "We don't have exactly what you want. Take this very similar car home with you and drive it for a day. If you like it, we'll order exactly what you want." We liked it, they wrote up an order for exactly what we wanted, priced at invoice. No pressure, no numbers games, no wasting my time. Same when we picked it up: no muss, no fuss, no bother. Even the trade-in was simple and drama-free. Out of dozens of cars I've bought, this is by far the easiest and most painless car purchase I've ever made. Great car, very reasonable price (actually below what I had anticipated), no drama, no wasting of my time: can't ask for more than that.

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