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Customer Reviews of Two Rivers Ford

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25 reviews
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  • Unbeleivable prices and transparency

    5 out of 5 starsby Tamara Jacobs on 01/29/2024

    I've always known about Two Rivers Ford because they are locally owned and have been around for so long, but I never knew how amazing they were until I purchased a vehicle. Wow. Great prices, great service, and knowledgable, helpful staff.… They absolutely exceeded my expectations.
  • Two Rivers Ford makes it esy

    5 out of 5 starsby JB EMFE on 05/17/2022

    Two Rivers Ford seamless, transparent, efficient, no pressure, fair market pricing made buying a vehicle easy and stress free.
    • You have just stated the experience we strive everyday to give our customers! Thanks so much for taking notice and for the 5 stars!

      by Tammy Jacobs on 05/25/2022

  • Two River Ford my new dealership

    5 out of 5 starsby Studz66 on 04/30/2022

    What a honest and refreshing experience to purchase a new Ford Edge at $100.00 over invoice in today's market!
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

      by Andrew Newton on 05/04/2022

  • F150

    5 out of 5 starsby William on 12/06/2021

    Very fast service
    • Thanks so much for the 5 star review!

      by Tammy Jacobs on 12/10/2021

  • They were very helpful!

    5 out of 5 starsby Ur Boy Josh on 12/07/2018

    I sat down with Dan Degrosso and he helped me find a vehicle that fit price range, and did whatever he could to get me the best deal possible on my new car!
    • Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by tworiversford on 12/13/2018

  • 2016 Explorer

    5 out of 5 starsby Jhuttm9 on 11/30/2016
    updated 12/09/2016

    This has been the best auto buying experience I have ever had. Abe is an awesome salesman and he never attempted to pressure me or my wife into anything we didn't want.. A great dealership with outstanding salespeople I will continue to… bring my business to two rivers Ford for many years to come.
    • Our Staff works hard to go the extra-mile for our valued guests! Thank you so much for choosing Two Rivers Ford!

      by tworiversford on 12/09/2016

  • SFC (Retired) Foster E. Montgomery, U.S. Army/AGR

    5 out of 5 starsby monty4golf on 10/19/2016
    updated 11/03/2016

    My experience with Two Rivers Ford Quick Lane is always positive. The representatives/associates are always cordial and the mechanics go out of their way to ensure that they do not track oil/grease into your car. The reports are always… thorough and upfront. They go out of their way to make sure that their service is excellent. I have been a patron of Ford Quick Lane for over 10 years and will not go to any other dealer for service. I travel 43 miles from Clarksville, TN to Nashville, TN for care of my vehicle. There is a Ford Quick Lane about 10 miles from my home, but my trust and patronage lies in the Ford Quick Lane in Nashville.
  • Transmission repairs 2012 Ford Fiesta

    5 out of 5 starsby wmsbult on 10/29/2016

    Took my car to a couple local Ford Dealers, however Two Rivers resolved my issues, provided professional service and then highest level of customer service. If I would do anything over, would have visited Two Rivers first.
    • We're happy to hear that you were pleased with the service you received here at Two Rivers Ford! Thank you so much for being one of our valued guests and we hope to see you again soon!

      by tworiversford on 10/31/2016

  • Satisfied Customer

    5 out of 5 starsby randy6762 on 10/01/2016
    updated 10/15/2016

    A little bit of a long wait for just getting oil change maintenance but not too bad. We always have good service at Two Rivers Ford.
  • courteous, high quality service, as always

    5 out of 5 starsby cdavidv8 on 07/13/2016

    bought my 2008 f150 new at two rivers ford, and although sales dept has moved down the road, i continue to use two rivers quick lane. they have always been a great place for service and i trust them to service my vehicle correctly and in a… timely manner. nice people,too.
    • Thank you for the amazing review! Please let us know if there is ever anything else we can do for you! Safe travels!

      by tworiversford on 07/21/2016

    • Thank you for the amazing review! Please let us know if there is ever anything else we can do for you! Safe travels!

      by tworiversford on 07/21/2016

  • I bought my new car all by myself! 2016 Ford Fusion

    4 out of 5 starsby MWCarpenter on 09/16/2015
    updated 11/04/2015

    I purchased a 2016 Fusion.... I was actually a little scared because I was car shopping alone, again. The first time I did this it was a 100% disaster while my husband was in Iraq and because of that I had a lot of anxiety about going into… the dealership so I decided to go in without any expectation. I was helped almost immediately and on one of the busiest car buying days of the year. I was able to look at different options, both used and new cars before deciding on a new car. I did not feel a pressure to buy and did not feel like I was being upsold. After a small problem with transferring my car tags/plates the staff (Melanie) called the county clerks office to help get an understanding of my military car tags and later the very same day my salesman came over and actually put my car tags ony car! Although aprehensive, Two Rivers Ford made my car buying experience a success! I am enjoying my new car!!
  • Friendly service.

    5 out of 5 starsby tankunruh on 09/10/2015
    updated 11/02/2015

    Timely service with a positive attitude from all parties.
  • Outstanding Service

    5 out of 5 starsby Mustang2324 on 08/20/2015
    updated 10/22/2015

    2007 Ford Explorer. Excellent service in solving a problem regarding a low voltage problem that affected my battery, tire sensor, and air bag warning lights.
  • would go again to buy a car

    5 out of 5 starsby bldinaso on 10/15/2015

    I had a wonderful experience. Salesman worked around my schedule and addressed my concerns properly.
    • That's great to hear! We'll always do our best to make sure you are taken care of and we can't wait to help you again in the future. Thank you!

      by tworiversford on 10/19/2015

  • Repeated delight!

    5 out of 5 starsby StuartMiller on 10/05/2015

    Purchased 2015 F-150 for me and 2016 Escape for my wife. We are repeat customers of Two Rivers and have never been disappointed and often delighted by the service we have received here. Most definitely a true family experience.
    • Thank you for your family's continued support of Two Rivers Ford, Stuart! We will always do our best to make sure you are completely taken care of whenever you need anything from us. Thanks again!

      by tworiversford on 10/06/2015

  • preventive maintenance

    5 out of 5 starsby barbsays on 10/04/2015

    Always met w/pleasant greeting and expedited service.
    • We're glad we could help! Feel free to drop by again if you need anything else. Thank you!

      by tworiversford on 10/06/2015

  • Clean facility

    5 out of 5 starsby jaybee15169 on 10/02/2015

    I like to take my vehicle to the dealer because they know my brand better than those drive thru places. I have had some bad experiences at them before.
    • We were happy to help you out! We'll always do our best to make sure you are completely taken care of and that you have an awesome experience with us. Thank you!

      by tworiversford on 10/05/2015

  • Great service, very quick, nice waiting room and wifi

    5 out of 5 starsby adtrt5714 on 09/26/2015

    It was my first 7500 mile service on my Ford F150. It took only 20 minutes!! Check-in was quick, I did some work in the waiting room given the great wifi network connection, and couldn't believe it when they called my name and said that… my service was done. Great experience! Thanks.
    • That's what we aim for! We know you might have a busy schedule so we'll always do our best to get your service completed and you back on the road as quick as we can. Thank you!

      by tworiversford on 09/29/2015

  • 105K Escape Service

    5 out of 5 starsby Jetlite2 on 09/16/2015

    The sales staff and service staff are always very friendly. It is always a pleasure to come to the dealership to have my SUV serviced.
    • Thank you for the kind words! We're always happy to help with any service you may need and we hope you'll continue to come see us if you need anything else. Thanks again!

      by tworiversford on 09/17/2015

  • Excellent service

    5 out of 5 starsby gary1013 on 09/10/2015

    Our service was performed correctly and in a timely manner. The members of the service department were very courteous and helpful.
  • Great Customer Service

    5 out of 5 starsby carriemaried on 09/08/2015

    Tom Phillips at Two Rivers was very helpful when I was ready to purchase a new car. I never felt pressured and he was able to get me the deal I was looking for. I love my new Ford Fusion and will definitely recommend to Two Rivers Ford!
    • Thank you so much for sharing this feedback about your experience with Tom! We are pleased to know he was able to get you exactly what you needed in such a comfortable and enjoyable way. Thank you for your recommendations! We'll see you next time!

      by tworiversford on 09/10/2015


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About our dealership

Founded in 1983, Two Rivers Ford has been locally owned and operated for over 40 years and is proud to be part of the Middle Tennessee community. Our non-commissioned sales team sells all our non-specialty new vehicles at invoice, guaranteeing our shoppers excellent service and the best price possible. We also offer quality pre-owned vehicles, and commercial trucks and vans. At Two Rivers Ford, we've been doing business with integrity for over four decades. Check out our Google and Edmunds reviews and A+ rating with the Better Business Bureau. We'd love to help you find the perfect vehicle!