Auto Collection of Murfreesboro
Customer Reviews of Auto Collection of Murfreesboro
Review type:
A Great buying experience!
by KIrkAZ on 09/03/2020I contacted them about an out of state sale and they were the most professional dealer I have ever worked with. Once I decided on the car we had the paperwork, down payment and arrangements for the transport done in less than an hour. And… even better, it was after their hours when this was happening. Hans has been spot on with his communications and everything went smoothly. When I got the car it was everything they advertised and more. I am very happy with my new GLA 45 and the complete experience.Great Customer Service
by Happy on 06/03/2020I purchased a truck on line site unseen. I am extremely happy with the way everything was conveyed over the phone and via email. Since the pandemic they are extremely helpful with the registration process.Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Hans Niknejad
Excellent Buying Experience
by Rodney on 05/13/2020We drive 6 1/2 hours to purchase our vehicle. Jerry West came out to greet us when we drove up.He was very professional, and courteous. He made our buying experience exceptional. We were very satisfied with the service we received. Give… Jerry a call ,and you won’t be disappointed. Thanks JerryThank you for your great review, Rodney! We're glad to have Jerry on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Hans Niknejad | Owner
Excellent experience for my first car
by Owen James on 05/03/2020I drove 160 miles to purchase a car that ended up being better than I expected! Best price in West TN and they helped me get to a number that I could afford. Paperwork was quick and painless and they didn’t have all those extra fees like… the other dealerships do. They offer excellent warranties! Brian was awesome and even tho Jerry didn’t sell me my car his hospitality made my car buying experience even better!Owen, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Let us know if there is anything else that I can assist you with. Best, Hans Niknejad | Owner
Best Experience Ever
by Melody on 05/03/2020I cannot say enough about how wonderful my experience was purchasing my vehicle with this group. Everything about this purchase was easy and smooth with no pressure! Everyone is knowledgeable about each and every vehicle and listens to… your wants and needs. Pele McDaniels, I cannot thank you enough for helping me and making this the best experience ever in purchasing a vehicle that I have ever had!!! Also, the financing experience was another experience I have never been through. Ryan Copeland is wonderful and is there to help and guide you through for what is best for you.Melody, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Hans Niknejad | Owner
extremely responsive and got more than I expected
by Rick from New Orleans on 01/30/2020Dealing with Pele and Daniel, I could not have been more pleased - with the prompt responses to questions and concerns before and after the sale - even after they had my money! Everything they said of the car, they delivered. I purchased… this car sight unseen and with trepidations. It was part of a trade-in. They gave me the same trade-in value as the other dealers. The delivery service dropped off my new Tesla in immaculate condition and picked up my car without issue. All great people with whom to work. THANK YOU!thanks for your business and would love to take care of all your automobile needs in future. customer service before and after sale is our number one goal
In Response To An Earlier Review- David made things right.
by John Casey on 01/21/2020I previously posted a negative review of this dealer, that I wanted to respond to. David’s curtesy and professionalism should be mentioned. He turned a situation around, and corrected the issue.Thank you for taking the time to write this review, John. Our highest priority is satisfying our guests and we are delighted to know that David made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Kind regards, Hans Niknejad
Dishonest
by John on 01/17/2020Be careful! You get told one thing, then they do another.I had an issue with a sell, but management made things right. David took the time to call me, and correct the issue. I would definitely like to thank David for his professionalism, and assistance.
We are happy to see that we were able to turn your experience around. Please let us know if there is anything else that we can assist you with. Best regards, Hans Niknejad
Best Car Buying Experience
by Tiffany on 12/17/2019I must say this was the best car buying experience I ever had. Everyone was very friendly & helpful. They made this process so easy & smooth. I am definitely happy with my car. I would recommend anyone looking to purchase a vehicle to check… out Auto Collection. I have nothing but positive things to say.Tiffany, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Hans Niknejad | Owner
Good Experience. Happy with Purchase
by Matt on 11/24/2019I don't really do reviews but hopefully this will help someone. They were very easy to deal with. I saw what I wanted and we came to an agreement through email communication. When I went to drive the vehicle it was exactly as described . I… was in and out within an hour. The battery died within a week of purchase and they replaced it with no questions asked. Auto Collection of Murfreesboro aims to please!Matt, thank you for the feedback! We are happy to hear about your positive experience at Auto Collection of Murfreesboro, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Hans Niknejad | Owner
Fantastic experience!
by Lee on 09/06/2019updated 09/12/2019To say that my experience with this business was excellent, is an understatement. I was in the market for a pickup truck and ran across a very nice vehicle online, at this dealer. I am always stressed and anxious when working with dealers… and frankly, despise the experience. Well, the team at Auto Collection changed my view. There are good people in auto sales and the entire team is top notch. I would call out one person that helped us, but in reality, it was more like six. From the person who moves vehicles and cleans, to sales, to finance, they were all great. They were all very helpful and knowledgeable and I really couldn’t tell who actually sold the vehicle to us. Reality, they all did! The deal was done while chatting on the couches in the lounge. Hands down, the most comfortable, no stress, best vehicle buying experience I’ve ever had. I was able to get more options and better package on this vehicle than the one I was looking at from a dealer across town. Also, got this vehicle at a much better price. They stood behind everything they said they would and took care of a couple of minor issues (cosmetics) with no questions asked. I am a local to this community and didn’t realize such a gem was right in my back yard. My sister has also purchased here and had an excellent experience too. Looks like our family has found the team that we will be using for years to come. Keep up the good work and glad to have you in my community.Fantastic experience!
by Lee on 09/06/2019To say that my experience with this business was excellent, is an understatement. I was in the market for a pickup truck and ran across a very nice vehicle online, at this dealer. I am always stressed and anxious when working with dealers… and frankly, despise the experience. Well, the team at Auto Collection changed my view. There are good people in auto sales and the entire team is top notch. I would call out one person that helped us, but in reality, it was more like six. From the person who moves vehicles and cleans, to sales, to finance, they were all great. They were all very helpful and knowledgeable and I really couldn’t tell who actually sold the vehicle to us. Reality, they all did! The deal was done while chatting on the couches in the lounge. Hands down, the most comfortable, no stress, best vehicle buying experience I’ve ever had. I was able to get more options and better package on this vehicle than the one I was looking at from a dealer across town. Also, got this vehicle at a much better price. They stood behind everything they said they would and took care of a couple of minor issues (cosmetics) with no questions asked. I am a local to this community and didn’t realize such a gem was right in my back yard. My sister has also purchased here and had an excellent experience too. Looks like our family has found the team that we will be using for years to come. Keep up the good work and glad to have you in my community.Thanks again for your business and looking forward to serve all your automobile needs in the future as far as sales and service and parts .
car purchase
by DQualls on 07/19/2019Purchased a beautiful Lexus this week from the dealer. Car is perfect and entire staff was fantastic. We were in town to move our son to a new home and we looked like bums when we drove onto the lot. Could not have been treated any… better. Made the transaction easy for us and we appreciate it.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Hans Niknejad | Owner
Best dealership ever !
by Jenna_Clarke on 02/06/2018This auto dealer is incredible. They have the cleanest inventory and an inviting staff. They gave me a great deal. Financing was easy. Car is beautiful. I will be a lifelong customer and send everyone to Auto Collection !Jenna, we appreciate your business and the time you took to leave this positive review. We hope to work with you again in the future. Best, Hans Niknejad | Owner
Untrustworthy
by Scokkered on 02/05/2018Purchased a 2015 Infinite GX80 from Auto Collections. Part of the deal was the oil and filter was to be changed with full synthetic oil. They assured me that they just changed the oil and filter. SHAME ON ME! I trusted them that they… were truthful.....had the car serviced and the mechanic told me not only the oil level was very low, it did not appear the oil and filter had been changed for a long time. I would never recommend this car dealership to anyone!Thank you for reaching out. Unfortunately, we have no record of you having purchased a vehicle from us. However, we would still appreciate the opportunity to learn more about your visit and to address your concerns together. Please contact me at your earliest convenience. I look forward to hearing from you. Regards, Hans Niknejad - Owner - (615) 624-8470 - autocollectionofmurfreesboro@gmail.com
Refreshing
by DynaBallz on 01/16/2018As a sceptic of the title "Honest Used Car Dealer", I had an exceptional experience at Auto Collection of Murfreesboro. A little high pressure sale, but it was at 5pm, on THE last (open) day of the year, so... I get that. After a 20… minute test drive, I signed papers, and owned a new car. On the maiden voyage.... Warning lights popped on the dash after 50 or so miles. I panicked!! I began thinking the worst!! Took it back to the guys.... And they were right on it! I'm sure they never drove it far enough to have seen the issue. A couple new parts and pieces, and.... A new battery!! I'll go back again!!Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Hans Niknejad | Owner
Super customer service! Beautiful vehicles!
by Jackier on 01/13/2018I was treated so nicely from beginning to end. Super easy to deal with. I knew what I was looking for and they made me a fair deal on my trade. I went to the credit union got the check and was in and out within 30 minutes the new ride. They… are all very friendly and professional. Will definitely go there again. If you are looking for lease returns with low mileage and are in great shape...look them up. Prices are fair as well.Jackier, we love hearing about customers who have a great experience at Auto Collection of Murfreesboro and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Hans Niknejad | Owner
Happy costumer
by sypimboro on 01/04/2018They help me to find my dream car an Acura Tl,happy to bought a car from them and highly recommend to my friends and family,Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Auto Collection of Murfreesboro. Congratulations on your new Acura TI! If you have any further needs, do not hesitate to stop by for a visit. Best, Hans Niknejad | Owner
Best used car lot in the state of tenn
by Cowboys24 on 01/09/2018I just bought my second vehicle from this car lot and it was the best buying experience I have ever had anywhere. They are not pushy and are very curtious. They give u a fair price for your vehicle and give u a good price on there vehicle.… There customer service after the sale is awesome. I cant say enough good things about theses guys.We love hearing about customers who have a great experience at Auto Collection of Murfreesboro and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Hans Niknejad | Owner
Great Buying Experience
by Mynewride on 01/07/2018We recently purchased a vehicle from Auto Colection of Murfreesboro and can honestly say this was the best car buying experience we have ever had. There was never any pressure to buy, and we were given as much time as we needed to make our… decision even though it was well past their regular closing time. The entire staff was very professional,helpful and extremely friendly. We were treated fairly and honestly. We will definitely be purchasing from this dealership again in the future.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Auto Collection of Murfreesboro. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Hans Niknejad | Owner
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Auto Collection of Murfreesboro. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Hans Niknejad | Owner
Outstanding customer services
by happyface01 on 01/05/2018I am so pleased that I made the decision to go to purchase my car (2014 Jaguar) at Auto collections. The staff was very professional, courteous, prompt and attended to my needs. They can definitely get the job done. I would highly recommend… this dealership.Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Auto Collection of Murfreesboro. Congratulations on your new 2014 Jaguar! If you have any further needs, do not hesitate to stop by for a visit. Best, Hans Niknejad | Owner
Mercedes-Benz G-Class
Mercedes-Benz AMG GT
Ford Bronco
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Hans Niknejad
by Auto Collectionof Murfreesboro on 09/05/2020