Auto Collection of Murfreesboro
Customer Reviews of Auto Collection of Murfreesboro
Review type:
Unbelievable experience
by Wonderful on 01/05/2018They did very good job. These guys are awesome. They showed me all the cars without any pressure. Helped me to find best suitable for me. Guide me with the finance. They even still respond my calls after I got the car and try to help me.… The dude there Hans with that nice smile is great. Best family business I ever seen.Great used car dealer ship
by Hoffman on 01/05/2018I am 74 years old and have purchased vehicles for personal use and my company most of my life. The folks at Auto Collection are some of the best I have ever dealt with. No pressure. "Take the car for a drive and see what you think".… Very efficient and personable service. Fair price, great selection. I have purchased two SUV's from them and drove from Nashville to do it, the last being a 2017 Hyundai Santa Fe with 10,000 for $10K less than what it sold for new.We appreciate you for letting others know about your experience at Auto Collection of Murfreesboro. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Hans Niknejad | Owner
Vehicle purchase
by ThorJada on 01/04/2018Professional and friendly! The experience from the start to finish was remarkably professional. I would and have recommended this dealer to family and friends. Thank you.Thank you so much for taking time out of your day to share your experience with everyone. We believe in professional customer service and I'm glad that our team made such a great impression on you. Best, Hans Niknejad | Owner
Best in Used Cars
by Heatherleigh on 01/04/2018Auto Collection of Murfreesboro is amazing! I live in NYC and traveled down to purchase both of my vehicles from these guys! The whole team is nice and easy to deal with! I highly recommend them.Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Auto Collection of Murfreesboro. If you have any further needs, do not hesitate to stop by for a visit. Best, Hans Niknejad | Owner
Great car buying experience
by UsedCarBuyer on 01/04/2018Our family grew, so our vehicles had to as well. We searched a lot of different dealers in the middle TN area from Nashville to Lebanon to Murfreesboro to Franklin and Auto Collection not only proved to have the right vehicle, but the best… value and great patience and service.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Hans Niknejad | Owner
They are absolutely amazing!
by Audreyy_nicole on 01/04/2018Hans and his crew are the best! They have a great selection so you will always find what you are looking for and if not they will find it for you. They make you feel like family 10/10 would recommendThank you so much for taking the time to write this review. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Hans Niknejad | Owner
Great service
by KennyG87 on 01/04/2018My experience there was great because of the service and the idea car I was looking for even better than what I expected and I will for sure recommend my friends and family.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Hans Niknejad | Owner
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Hans Niknejad | Owner
Best auto lot in Tennessee.
by SarahMicheaa on 01/04/2018I had the best auto purchase experience with Auto Collection and its employees. From the financing to the amazing car that we purchased and the customer service was outstanding. I will never go anywhere else again for my auto purchases and… needs.Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Hans Niknejad | Owner
not bad
by jianye4 on 01/04/2018hans tried his best to work with me. he answered every single q i had, promptly. wish he went just a little lower. was offered almost the best price possible. wa so so close no regrets. would still buy from him so so closeWe appreciate you for letting others know about your experience at Auto Collection of Murfreesboro. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Hans Niknejad | Owner
Best Car Buying Experience EVER (again...)!
by Mike_Hall on 09/13/2016I recently purchased my third vehicle from Auto Collection which was a BMW X3, and even though I initially was looking for a Hummer, I could not be happier with my new car. At Auto Collection every car they have on site is the top of the… line model and in good condition all around. My new BMW is the M-Model (which I didn't know existed until I looked at it there) and it is very fast and fun to drive. In regards to the dealership itself, they are no pressure and already have competitive pricing. They have grown substantially in the last 3 years I have known them and have a much larger selection now then ever, but even with the growth and new faces they still provide exceptional service, if you buy a car from them they stand behind it and you can't ask for any more when buying a used car. Bottom line: Luxury used cars that look awesome, are mechanically sound and well taken care of at a reasonable value!Congratulations on the BMW X3, Mike! Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Hans Niknejad | Owner
Will Sell You a car then shaft you!
by Req6strings on 04/19/2016Bought a 2015 Toyota Tundra 25,000 miles: Upon going to look at vehicle I went and did a walk around on vehicle while on the phone with my husband..while inspecting the truck from the exterior it needed tires. So, I walked in dealership… and spoke with Hans regarding the truck and my trade in which was a Mercedes. I made Hans aware of the issues on my car I was trading and let him know I had the parts to fix the valve cover gasket leak and would have it fixed. The tires on the car had just been replaced on back and fronts checked by Discount Tires not even two weeks previous to trade in and all were in great condition and back two tires were brand new. As we were discussing the deal between the trade and the purchase I told Hans the tires on the truck needed to be replaced. His response was, no just the two need to be replaced and the other two are in good condition. I was very concerned about tires as they are not cheap for the vehicle. Hans, once again insured me he would put the two on and the other two were good. So, fast forward I purchased vehicle from Hans and traded my Mercedes. I brought the parts I had purchased for the Mercedes for them, even though I didn't have to for free! Two days after my truck purchase Hans calls and says my two tires are in. I leave truck with them and they install the two tires. I received my truck back that afternoon and my TPM (tire pressure monitoring) light was on so I assumed it would reset after several miles as most do after tire work. Well one week later and TPM still lit. I proceed to Discount Tire to have them repair TPM and they proceed to tell me that the two new tires on the truck are fine. But the TPM light is being activated by the two bad tires, as there is a slow leak in one and they are worn completely down to wear bars and need to be replaced. They will not warranty the bad tires, but the two new tires they will for the tires lifetime and need me to buy two new tires for a cost of $700! When I purchased my $40,000 truck from Hans I was insured they were fine! I left Discount Tire and immediately went to speak with Hans to find out if we could work a reconciliation out since he basically lied to me and put me on the road with unsafe equipment. Hans just wanted to say, "We had to do work on your trade". Which by the way I disclosed everything on and gave them parts for free to fix! I stated to him I was completely up front about my trade and you lied about yours! So in my experience they will sell you a car like a silver tongued used car salesman and lie about its equipment then not back up their commitment to customer service when they are caught in their lies! So I'm out $700 dollars on a $40,000 car that I shouldn't be having to drop a dime into! Thank you for allowing me the opportunity to never send a friend your way. IT WILL NEVER HAPPEN!
Mercedes-Benz G-Class
Mercedes-Benz AMG GT
Ford Bronco
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Hans Niknejad | Owner
by dealerreply on 01/09/2018