Customer Reviews of First Texas Honda
Review type:
Me and my Honda
Service provided
by Allison woos on 04/03/2025Ty Winn did an exceptional job. I was in an out fast As always Service is greatAllison, thanks for the great feedback! We're so glad Ty Winn took excellent care of you and got you in and out quickly. It's always our goal to make service smooth and efficient. :) - The Team at First Texas Honda
Me and my Honda
by Mark T on 04/02/2025It was a very nice atmosphere, clean well maintained. Seemed extremely busy and I was surprised no one was asking me if they could help me from behind that long counter although it was nice not to feel pressured! Sal Ahmed was a great… salesperson to work with. No pressure, took his time, and answered all questions. I would highly recommend him and in the future I will go to him with my needs for my family members.Thank you for your thoughtful review! We're glad you enjoyed everything our dealership has to offer, and we will be sure to relay your kind words to Sal. We appreciate your recommendation and look forward to assisting you and your family in the future! :) - The Team at First Texas Honda
Ls cry maintenance
by Luis Sirvent on 02/06/2025Ty Winn excellent work and advice ro provide maintenance to my CRV.Luis, thank you for selecting us to assist with your CRV's servicing needs! We will be sure to relay your kind sentiments to Ty and the team. Please let us know if there is anything we may assist with in the future! :) - The Team at First Texas Honda
Corey is amazing! Ask for him if you are planning on purchasing
by Val G on 01/31/2025I would recommend any of my family and friends to use First Texas Honda. I have used them for service previously and I was very pleased with the customer service and work on my car. This past week I came to purchase a car and I am very… pleased. Corey was exceptional with helping me figure out what would work best for me (lifestyle and price range). The car buying process can be intimidating and Corey immediately eased any anxiety I had. I was not just a transaction but provided me with real advice and information. Definitely consider buying your car with First Texas Honda and ask for Corey. He not only helped me with the initial process but has been available for me via text/call for any follow up questions I have about my car. Excellent customer service.Val, thank you for your thoughtful review! We're so glad to hear that Corey made your car-buying experience smooth and stress-free. It's wonderful to know he took the time to understand your needs and provide real, helpful advice. We appreciate your recommendation and look forward to serving you and your loved ones in the future! :) - The Team at First Texas Honda
Made my car whole again!
by LG Wright on 01/23/2025Excellent customer service. Was able to fit me in without an appointment and took care of my needs.LG, thank you for the positive feedback! We’re glad we could accommodate you without an appointment and take care of your needs. We appreciate your kind words and look forward to assisting you again in the future! :) - The Team at First Texas Honda
Really
by E J on 05/09/2023Took vehicle in at appointment time for occasional start issue. Was told nobody would look at vehicle for 24 to 48 hours. Why bother with appointments if this is how things happen here??EJ, thank you for your review. Our team is constantly hard at work to achieve the highest standards, so it's saddening to see that your experience did not reflect this. We understand your disappointment with the delay in addressing your vehicle's problem despite having an appointment. We strive to provide prompt and efficient service to all our clients, and we acknowledge that we fell short of your expectations on this occasion. I'd appreciate the opportunity to discuss this with you more, and I hope you will contact me directly at Naji@firsttexashonda.com so I may be of further assistance. Thanks again and I look forward to your email. - Naji Abi-Habib, General Sales Manager and Assistant General Manager
Great job
by Federico on 06/23/2022Service was prompt and efficient. I was informed about what was needed and what was optional. No pressure to make decisions.Federico, this is exactly the kind of feedback we love hearing! Thank you for taking a moment to share some kind and thoughtful words for our team. We look forward to welcoming you back again in the future! :) - The Team at First Texas Honda
Excellent Service
by VRod on 06/21/2022Thanks Bobbie for taking time to explain pricing, process and questions I had. Appreciated it very much!VRod, the pleasure was all ours to assist! We are overjoyed to see that Bobbie went above and beyond to make sure you had a top-notch experience from start to finish. Thank you for visiting us, and please let us know the next time we can be of assistance! :) - The Team at First Texas Honda
2019 Pilot Routine Service
by Scott on 06/18/2022Excellent service, professional staff.Scott, we love to hear it! Thanks so much for sharing some generous feedback for our team, we appreciate it more than you know! :) - The Team at First Texas Honda
George
by George on 06/14/2022Excellent serviceThanks for supporting what we do here, George! We're delighted to see that you enjoyed everything our service department had to offer. :) - The Team at First Texas Honda
Oil and Filter Change
by First Texas Honda on 06/10/2022I had a very pleasant experience at First Texas Honda. My service adviser, Anthony Herrera, was knowledgeable and courteous. He went beyond the call of duty to explain features in my car that I did not know before. One of the reasons that I… keep coming back to First Texas Honda is because they have excellent service advisers like Anthony Herrera.Wow, thank you so much for leaving this raving review for Anthony! He is a true asset to our team, and we will be sure to pass your kind words along to him. We appreciate your support and hope to see you again in the future! :) - The Team at First Texas Honda
Basic service
by Cesar Burgueno on 06/09/2022Only required basic service.Cesar, thank you for choosing us to assist you with your vehicle's servicing needs! Please do not hesitate to let us know if there is anything we can do to help in the future. :) - The Team at First Texas Honda
Jay Jank never disappoints!
by Mark M on 06/07/2022I have been working with Jay Jank for 8 years now. He is the best !!Mark, it is fantastic to see that Jay has taken great care of you and your vehicle through all the years! Thank you so much for your continued support, it means the world to us! :) - The Team at First Texas Honda
Excellent Service As Always!
by Sarah on 06/03/2022I always get superior service at this dealership. They are prompt, notify me when additional repair are needed or recommended and they thoroughly explain why repairs are needed. Their coffee bar is wonderful too!Sarah, nothing makes us happier than seeing reviews like this from awesome clients like yourself! It was great being able to assist you with your vehicle's servicing needs, and we're glad to see that you enjoyed the cafe as well. Thanks for choosing us, we'll see you next time! :) - The Team at First Texas Honda
First Texas Honda - As Good as you Hear They Are!
by Suzanne C on 06/03/2022Husband and I decided now was the time for a new vehicle and a hybrid was it. We agreed on the Honda Insight. So I started contacting dealerships. First Texas Honda was one of the first to respond. They are not the closest, but close… enough. The closest dealership just recently responded, after we'd purchased and taken delivery of our new Insight. The car is everything we'd hoped it would be so far. And Nadeem Khan, our sales consultant was one of the best I'd experienced over the years. So was everyone else at the dealership. Communication is big with me and this dealership has aced that. Plus I'm confident they will ace ongoing service as well. The dealership is huge, but in a good way. Bonus: They have a great coffee bar! And the Insight? Loving this car already - and it's only been a week! Thank you First Texas Honda!Suzanne, reviews like this are the ultimate compliment and they give us the opportunity to see how great our team members are doing! Thank you so much for the kind and thoughtful message for Nadeem and the rest of the team. It really means a lot, and we are thrilled to hear that you have been loving your new Honda Insight. Congratulations! :) - The Team at First Texas Honda
Another great service
by Stephanie on 05/31/2022I brought my Fit in for routine maintenance. A smooth, thoughtful experience from booking an appointment time though Carlos walking me through my multi-point inspection.Stephanie, thank you for choosing us to assist you with your Fit's servicing needs! It's great to see that Carlos really went above and beyond to deliver an impeccable experience. :) - The Team at First Texas Honda
Good Service, Quick in and out
by Uzair Rahim on 05/26/2022I had a Sunday morning appointment which is very convenient because I didn’t have to take time off from work during the week. Quick in and out, good service.Uzair, it was great being able to assist you with your vehicle's servicing needs! Thank you for choosing us to be your favorite, it means so much to have your support. :) - The Team at First Texas Honda
Satisfied completely
by Ronnie Whitehead on 05/24/2022Satisfied completelyThis is exactly the kind of impression we always strive to provide! Thank you for coming to see us, Ronnie. It was a pleasure being able to assist you in finding the perfect vehicle, and we hope you will not hesitate to contact us if there is anything you need in the future! :) - The Team at First Texas Honda
Nice job
by Nice on 05/22/2022Excellent communicationThat is excellent to hear! Thank you for taking a moment to let us know how we're doing! :) - The Team at First Texas Honda
Service
by Alicia on 05/03/2022Good service as usual. Timely and polite. Thanks!Alicia, that is so great to hear! Thank you for being such a supportive client, we appreciate you more than you know! :) - The Team at First Texas Honda
Effortless service
by Christina M on 04/28/2022Another effortless maintenance service!Thank you for the love and support, Christina! We hope you will be back to see us again in the future. :) - The Team at First Texas Honda
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for your thoughtful review! We're glad you enjoyed everything our dealership has to offer, and we will be sure to relay your kind words to Sal. We appreciate your recommendation and look forward to assisting you and your family in the future! :) - The Team at First Texas Honda
by First Texas Honda on 04/02/2025