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Customer Reviews of Volkswagen of Beaumont

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50 reviews
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  • Great Service

    5 out of 5 starsby Lionel on 07/18/2019

    Service was fast and employees were extremely helpful.
    • Thank you Lionel! We are thrilled that you had a pleasant service visit

      by Customer Service on 07/18/2019

  • Great dealership

    5 out of 5 starsby Vadim1 on 07/17/2019

    Nick was very helpful and attentive. He was very clear and upfront on the phone, so I didn't think twice to take a 2 hours journey from Houston to do the deal. The whole crew, Sebastian and Ashley were great as well. Solid people, solid dealership. Highly recommend
    • Thank you Vadim for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

      by Customer Service on 07/18/2019

  • Happy top notch service

    5 out of 5 starsby MarkB on 07/17/2019

    Best car purchase experience ever. Start to finish. Thanks Nick And Mrs. Greer.
    • Thank you for your kind words for our staff, we appreciate it!

      by Customer Service on 07/17/2019

  • Great service

    5 out of 5 starsby Beetle on 07/12/2019

    Love taking my car here. Personable and let's me know everything about my car, good, bad, everything.
    • Thank you for 5-star review! We're happy to have been able to help! Please let us know if there is anything else we can help you with!

      by Customer Service on 07/17/2019

  • Love my Beetle!

    5 out of 5 starsby Danarenee on 06/14/2019

    Carolyn James is the best! She helped me find a very specific car and was as excited as I was! She showed me everything and responded to my texts when I couldn't figure something out! I highly recommend visiting her if you're in need of a Volkswagen
    • Thank you Danarenee for your kind words about Carolyn! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

      by Customer Service on 06/14/2019

  • Quick and Easy!

    5 out of 5 starsby haley1028 on 06/12/2019

    Carolyn was great! She didn't waste our time showing us vehicles we didn't want. She had my list of what I wanted, and within a few hours I was driving my new car home!
    • Thank you for your kind words for our staff, we appreciate it!

      by Customer Service on 06/14/2019

  • Some items not resolved

    4 out of 5 starsby John on 06/13/2019

    A couple of the items I wanted addressed were not resolved or advised how they could be corrected, though the estimate indicated they were included in the inspection.
    • Thank you for bringing this to my attention. I apologize that your concerns were not addressed or corrected. I would like an opportunity to address your concerns and to earn your business, please contact me at 409.840.3518. I look forward to speaking with you. Sebastian Olszewski General Manager solszewski@VWofbeaumont.com

      by Customer Service on 06/13/2019

  • Excellent service department

    5 out of 5 starsby MRob258 on 06/13/2019

    The service team at VW Beaumont are always very helpful and really care about their work. We’ve had our Jetta since 2013 and they are the only ones we trust with it.
    • Thank you for your kind words for our staff, we appreciate it!

      by Customer Service on 06/13/2019

  • Shopping for a SUV

    5 out of 5 starsby Chataka on 06/12/2019

    Awesome overall experience!! Everyone was so friendly, especially our salesman Ernest who went above and beyond to get us in the vehicle of our choice. Everyone made us feel comfortable!! I would HIGHLY recommend this dealership to anyone!! You will not be disappointed!!!
    • Thank you for your business and your review of Ernest! We are thrilled to hear we did an awesome job for you!

      by Customer Service on 06/12/2019

  • Review

    5 out of 5 starsby Jpicou96 on 06/12/2019

    I went Friday to look at the Atlases, not expecting to be able to get one, and was in shock when this man approaches us offering to help. His name is Nick Jorgensen, and he made our experience an absolute dream. He worked with us, made sure we were able to get exactly what I wanted, he was very informative and personable. I couldn't have asked for a better experience. I even brought my mother in law in the next day to trade her truck in while Nick would be there so that I knew she would be taken care of properly!
    • Thank you for reviewing Nick and our store! We hope you love your Atlas and we appreciate your business!

      by Customer Service on 06/12/2019

  • Service Sept is Outstanding

    5 out of 5 starsby Jeanine on 05/18/2019

    I really appreciate how great the experience is everytime. Staff is excellent.
    • Thank you for your kind words for our staff, we appreciate it!

      by Customer Service on 05/22/2019

  • You'd better believe it!

    5 out of 5 starsby JerryHumphrey on 05/17/2019

    When it comes to the nightmare buying a vehicle Mike Smith Volkswagen has earned my business (and my trust). From Mr Earnest / sales professional to Mrs Shirley / Financial professional and everyone in between made us feel comfortable and and shared step by step advice with transparency. It's the first time that we purchased a vehicle that I didn't have to struggle through a bunch of you're not going to believe this deals that mean absolutely nothing, or prepare for battle. The entire process from finding the vehicle we wanted to delivery was actually a pleasure. The team at Mike Smith Volkswagen has proven they are tough enough to earn a repeat customer for life.
    • Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

      by Customer Service on 05/22/2019

  • Maintenance

    5 out of 5 starsby michna219 on 05/17/2019

    We travel from Lake Charles to Beaumont for servicing because of the friendly and professional personnel. They have always treated us with respect and have been honest with us.
    • Thank you Michna for your kind words. We are thrilled that they provided you with a great experience here with us!

      by Customer Service on 05/17/2019

  • Great Dealer

    5 out of 5 starsby Wolfe on 05/16/2019

    Great experience with VW Beaumont. Found the exact vehicle I was looking for.
  • Love my Atlas!

    5 out of 5 starsby aknowles on 05/10/2019

    Great dealership. Love everything about my Atlas. Service Department give superb service every time!
    • Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Customer Service on 05/10/2019

  • Very Patient & Understanding

    5 out of 5 starsby j7koko1907 on 05/04/2019

    This was not my first time to this location,an the service is always on point. Today seemed to be a challenge for them an myself I rescheduled twice in one day, and they still greeted an treated me like it was my first time ever arriving. I just love VW OF Beaumont
    • Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

      by Customer Service on 05/10/2019

  • Brought my car in for service.

    5 out of 5 starsby Scottp74 on 04/22/2019

    Service was great as usual. I drive a little over an hour to get there when I have a Volkswagen dealer 10 minutes from my residence. Everything was maintenanced that I asked for and finished on time. Great job once again.
    • Hello Scott, thank you for making the trip to visit us, and we sincerely appreciate your business!

      by customer_svc on 04/24/2019

  • Volkswagen of Beaumont

    5 out of 5 starsby Lordmonte on 04/18/2019

    Best place to purchase a new Volkswagen. Everyone is so nice and happy to help.
    • Thank you for being our customer, we appreciate it!

      by customer_svc on 04/24/2019

  • Friendly staff

    5 out of 5 starsby bmtwineman on 04/15/2019

    I just want to say how the GM Sebastian made the whole process very easy and affordable. I love my new Jetta and with my commute, I'm averaging over 38 miles to the gallon.
    • We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

      by customer_svc on 04/17/2019

  • VW is upping its game

    4 out of 5 starsby Ms_WTX_Susan on 04/02/2019

    I was a victim of the CW EPA scandal a few years back. I was very hesitant to try Volkswagen again. This dealership made it easy to return. The only reason why I didn't give 5 stars, is the didn't have a car manual for me, they didn't have the extra key for me, they didn't do the oil change and check the brakes as requested either. Instead, I have to return and have those all done at a later date.
    • Hello Susan, thank you for your review and your candid feedback. We will be forwarding your concerns to Sebastian our General Manager, please feel free to email him at Sebastian@vwofbeaumont.com if you would prefer!

      by customer_svc on 04/03/2019

  • Purchased a 2018 Golf

    5 out of 5 starsby Desoto199 on 04/02/2019

    I purchased my 2018 Golf in Tungsten silver with a black interior. I was very happy with the quality service I received.
    • Thank you for your business, we hope you love your new Golf!

      by customer_svc on 04/03/2019


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About our dealership

Volkswagen of Beaumont invites you to visit our Car dealership in Beaumont, TX. Our team members are standing by to provide you with some of the best deals near you on VW Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Beaumont area's most trusted Volkswagen dealers.

ESPAÑOL

Volkswagen of Beaumont le invita a visitar nuestro concesionario de autos nuevos y usados en Beaumont, TX. Visítanos hoy para carros VW y camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Volkswagen en el área Beaumont.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area