Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
Awarded 2022
Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station
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344 reviews
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Keep it up.
by big O on 02/01/2022Any time your vehicle is broke down it is an emergency, and that is what I had. They had be repaired and out, quicker than was first estimated. Who does that? Keep it up and you will enjoy more, and a happier, Customers.Terrible customer service
by Cameron Williford on 01/21/2022Every time we have a vehicle go in, bare minimum is done. If any questions are asked about vehicle maintenance ( ya know, their job) you would think they were insulted. The only reason I still take both of my vehicles there us because of… warranty.Friendly and courteous aleays
by Williegoat lll on 12/16/2021They are dependableThank you for the wonderful review!
great service Im very happy got my truck back to work thanks
by javier L Rodriguez on 12/09/2021got my truck fixed at this place great service rodolfo garza thanksThank you for the wonderful review!
They did the gooood job
by Don on 12/07/2021I had 4 vehicles from you and I’ve always had great service. nothing was different today. great job.Thank you for the wonderful review!
My Reviews
by Vince Lawrence on 12/01/2021Went the extra mile to assure that I had the vehicle I wanted.Thank you for the wonderful review!
Top notch sales team
by Xochitl Flores on 11/28/2021Can’t thank Adrian enough for his determination to get us the truck we needed for our family. Thank you Coy and the management team for working amazingly to meet our needs!!! We absolutely would not hesitate to purchase from you all again… in the near future!Thank you so much for the amazing review! We love hearing from happy customers! Please contact us when you need anything!
Outstanding Service!
by Gina B on 11/27/2021The service department is always friendly and professional. We have used Lithia for several years and their service and sales has always gone above and beyond to help us!Thank you for the outstanding review! We appreciate your business! Please contact us if we can do anything for you!
Awesome Job!!
by Jason Smith on 11/26/2021Thank you Hanna J, and all other involved in getting us the car we wanted!! We will definitely be back for our next vehicle. Thanks again, and God Bless!! 👍👍🙏Thank you for the wonderful review! Please contact us if we can do anything at all for you!
Service Team Goes Above and Beyond the Call of Duty
by Gregory on 11/25/2021The service team of Riz and Stone went above and beyond to trouble shoot my fuel supply issue for my Ram 1500. They took the time to look into my vehicle since it left my wife and 4 month old stranded. They worked to save me money on the… repair by working closely with the technician to ensure that they properly diagnosed the source of the issue. Their integrity and honesty was something that I have found to be a rarity at any dealership. Bryan CJD Fiat should make sure that Brian, the tech, Stone, and Riz are financially well taken care of. I am full of gratitude toward this team. I didn’t see a single employee not busting their hump to turn vehicles out. Impressive job guys!!Thank you for the wonderful review! We appreciate it more than you know!
People were nice, vehicle broke again next day
by Firehawk on 11/24/2021I took my jeep in for a bad sensor 2 days before a trip for Thanksgiving. They said the sensor just needed a reset. Next day I start out on my 4 hour trip to visit family and on my way it broke again. I am now sitting in a different dealers… waiting room for them to fix it I hope.What’s Lifetime?!
by Leah on 11/24/2021I purchased my Jeep from Lithia in 2017 and as a perk for purchasing with them, they offered Lifetime Oil Changes. I do not live in the area and drive to Lithia to do the oil changes as needed. When I picked up my vehicle, they charged me.… When I told them I had lifetime oil changes, they checked their system and said it had been canceled a couple months prior. I was never notified of this change. The vehicle has never changed hands. I am the one that has always brought it in for oil changes because it is my responsibility. Instead of honoring Lithia’s policy and trying to figure it out on their end, it was just presented as ‘it was canceled, you’ll just have to pay for it.’ I’m disappointed that policy wasn’t honored and in the lack of customer service. There were not enough Service Consultants and they were swamped which means customer service is decreased. I noted many staff doing nothing while I was there while others were overwhelmed. That’s not how it should be. You are all on the same team.Routine service
by P Goodwin on 11/24/2021Worked me in, even though I had no appointment. Did work quickly while I waited.Thank you for the wonderful review!
Huff -Miester for the win!!!
by Chris Rhoden on 11/23/2021Jake Huff has in touch with me over the years and has always been great to talk with. He was never pushy and just always stayed in touch. I’m was happy I got to deal with him late last night after hours to purchase my new Ram 1500! Sales… and Finance department were great. Open, honest and real! Great experience buying a car!Always easy and professional
by Kris Gooding on 11/22/2021Riz is a stand up guy. He always comes through for me for my company and personal vehicles. In fact , he is the reason I keep coming back. I wish I had employees that had the professionalism he shows towards customers.Quick and Thorough
by Jeannie on 11/22/2021Service was done for faster than their estimation. Staff was warm and friendly. Perfect customer service.Lithia is the way to go!
by Willie Smith on 11/21/2021Great service overall what I respect the most is they due their due diligence to make sure they can get the best deal for you!Excellent Service
by BP on 11/20/2021The service is always on point. Rodolfo always takes the time to hear my concerns and goes the extra mile to take care of my vehicle. He gets me in and out with no hassle every time!Great service every time! Thanks Jimmy!!!
by Jon Martinez 2021 charger GT on 11/20/2021Great experience!!! Jimmy was my salesman and was great! Totally professional and relatable. Business is about building relationships and jimmy gets that. ⚔️Shelby was great! Handled my issues quickly!
by Brian Pendergraff on 11/19/2021Ask for Shelby!He’s the man to see at Ithia…ask for Michael
by KB on 11/19/2021Great service, Michael has hospitality background not pushy and knows customer service
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About our dealership
Buying a new vehicle can be a timely and sometimes frustrating experience. But here at Bryan CJD, we strive to take that hassle and frustration out of the process and provide you with a fun, relaxed and friendly atmosphere. With over 100 years of combined sales experience, our highly knowledgeable, friendly and caring staff strives to make you feel at home as soon as you drive onto our lot. If you want to stay close to home and avoid the big city hassle, come see us at Bryan CJD.
What sets us apart
2019, 2020, 2021 Dealer Rater Consumer Satisfaction Award
2019 & 2020 DealerRater Dealer Of The Year
#1 Ram, Jeep, Dodge dealer in the Brazos Valley
2020 Carfax Top-Rated Dealer
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Thank you for your five star review. The Lithia Chrysler Jeep Dodge Ram of Bryan College Station team is delighted we could serve you so well.
by Bryan Chrysler Jeep Dodge Ram on 02/28/2022