Customer Reviews of MINI of the Woodlands
Review type:
Mini of The Woodlands
by AKelldorf on 08/15/2024
The team and staff members are wonderful to work with, they made everything stress free I had no issues what so ever. I would highly recommend this dealership for your next BMW or MINI it was a great experience.
96 reviews
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Soft and easy, no stress
by Cityboy94 on 05/12/2016It has been the most professional treatment in a dealership I ever have, from the first contact until the last signature passing from sales to financing the most respectful personal in a relax environment. Thanks to James Norrell on sales… and Manuel Encarnacion on financingGreat service!
by awigginsj31 on 03/23/2016updated 04/04/2016Great service, Brian was professional and friendly, helped me get the car i wanted. No waiting around, they had everything ready for me to sign and go the next day when we drove down to get car. Had the car inspected detailed and a full… tank of gas. We were in and out within 30 minutes. Would definitely keep them in mind for future purchases.Great service
by OctavioD40 on 03/31/2016Joseph Townley provided exceptional service during the entire time I was at the Mini of the Woodlands. He explained the options available to purchase the car as well as keeping me informed, while I was waiting on the financing department,… to close the purchase. I would recommend Joseph if you are interested in purchasing or leasing a car from the Mini of the Woodlands.FANTASTIC!!!
by NewMini on 10/20/2014We recently purchased a car at Mini of the Woodlands. Our salesperson, Donhan Murrell, is fantastic. Don worked diligently 24/7 to find us a car that we absolutely love. Always very pleasant and knowledgeable, Don made our buying… experience seamless. We can't say enough nice things about Don and Mini of the Woodlands.Thank you for taking the time to share your feedback with us. We appreciate your business! Feel free to stop by if you ever need any more help.
Leasing a Countryman
by Bigchrispi on 07/06/2014My daughter Amy was concerned about the reliability of her 6 year old BMW X3 (yes a few minor repairs recently all past warranty). So we when car shopping and learned about leasing from Keith at Mini of The Woodlands. Because Amy is still… in college and starting to work mostly full time she needed a good on gas vehicle yet big enough to haul stuff around. The Countryman was a gret fit and the lease gets more vehicle than we expected for the cost. When the license plates came in the receptionist, Ms. C., called to advise and had us bring in the car for plate installation. Not only did they install the plates but the car got a fluid check and car wash. Looking forward to see what the service will be with Mini. PS Mom has had no issues with the X3 since she decided to drive it.We are happy you found us so helpful! Hope your daughter's enjoying your vehicle, and as always, drive safe!
Professional, knowledgeable, good deal, clean showroom & vehicles
by acfrench on 07/03/2014MINI - Overall, a professional, friendly and approachable group responsible for a large fleet of the full MINI line. The atmosphere here is reflective of the MINI brand - FUN (and laidback, but professional, as well as a clean showroom and… cared for vehicles). An excellent trading and buying experience! Service Department: Landon, very good - knowledgeable, professional, friendly, If you want to talk accessories or upgrades for your MINI, I believe Landon (a Countryman owner) is ready for you; Sales Staff: - James, very good; Keith, excellent - both were knowledgeable, professional, generous, and friendly. James, Keith, & Reese met us a few minutes after 7pm on a Friday so that we could finalize our trade in and the purchase of our 2014 MINI Countryman S. Reception: Annabelle, I doubt you can find a better person to manage the function of greeting owners and potential buyers. If she's the one responsible for the refreshments & lounge area, she's doing a top notch job. Very friendly and professional. Lounge: Cozy and comfortable with a large screen TV, a decent choice of snacks (different options on my 4 visits), cold water, and hot beverages, as well as a convenient counter to set up your laptop. Restroom - (women's) clean. BMW - We only entered the magnificent showroom en route to Reese's (Maurice) office to conduct our financial business; we found Reese to be friendly and professional. The transaction went smoothly. I won't hesitate to refer friends, family, or acquaintances to MINI of The Woodlands.Thank you for taking the time to share your feedback with us. We appreciate your business. If you ever need any help, please give us a call!
Terrible, inexcusable
by david_c1 on 12/19/2013updated 04/25/2025Took my MINI in for a walnut shell carbon removal - lied about how long it would take (said a few days turned into 2 weeks) didn't wash my car, drained all the coolant out of it and now my car leaks it badly. When I called (hoping they… would take account of their screw ups) they just denied and the manager (Jolene) never called me back. I have already told one person at work I will pay them out of my own pocket not to go there.David, thank you for giving us this feedback regarding your experience with our dealership. We strive to provide accurate, quick, and efficient estimates on the time needed in repairing our customers vehicles. We apologize for your experience, which is not reflective of our usual performance. We would like to make sure you never experience this again at our location. Please call our General Manager at (936) 776-4610 to further discuss the concerns you brought up in your review. We hope to hear from you soon.
Great Experience
by newtoncl on 04/11/2013updated 04/25/2025It was so nice to walk into a dealership that does not attack you. Our sales person Daniella was so refreshing and pleasant to work with. She was very knowledgeable about the product that she was selling. I will definitly recommend Mini of… the Woodlands to friends.A Real Class Act
by BPMotorer on 10/24/2013updated 04/25/2025Multiple bad experiences with Momentum service led me to MotW's doorstep for service. My service advisor (Audrey) was kind, quick and careful to address my needs... though, in the end the charges quickly added up to more than I was willing… to invest in my 60k+ mile 2011 S hardtop (no fault of the dealership... I needed to have a lot done). I opted to instead shop for a new vehicle. I had a pretty good idea what I wanted in my new MINI. Regardless, Mike H. (sales advisor) went out of his way to ensure he was putting me in a vehicle that suited my needs. From Q&A, to test drives, to final choice and financing, to post-sale followup, I have been made to feel well informed and comfortable with my purchase. This is my eight car purchase, and MINI of the Woodlands has proven to be a real class act in my history as a consumer. Would, and probably will, do business here again.We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Again, we appreciate your recommendation of Lexus of Clearwater and we hope to be of service again in the future.
Excellent long-distance support
by JayLong on 07/06/2013updated 04/25/2025Bought our car via auto-nation so it ended up coming in through Mini of the Woodlands. Their support was excellent as all actions Mini of the Woodlands were done quickly and completely. The car was shipped very quickly (once they were told… by Auto-Nation to ship it) and the tags came quickly without delay (an important part - as have had other dealers screw the tags up).Buying a Mini in The Woodlands
by Luckeelani on 06/20/2013updated 04/25/2025What fun. Buying a Mini at Mini of The Woodlands is so fun I have done it two times. Very patient, not overbearing, humorous and extremely helpful Go for it and get your motor on.Awesome Car, Great Dealership
by linda108 on 02/21/2013updated 04/25/2025This dealership is really wonderful to deal with. Keith, my salesman was really knew about the cars and he answered all of my questions. He was easy to talk to and not pushy. The financial folks were friendly and told me about all of the… options, but they did not pressure me to buy packages I did not want or need. Keith called me the day after my purchase to see if I have any questions and told me to come by the dealership anytime if I ever have any questions or concerns. I bought a 2013 Mini Cooper Countryman S. It drives like a sports car and it is so much fun to drive, yet it is sure footed on slick streets. It is a head turner and all my friends love it.Thanks so much for your detailed review. We're happy to hear you've been well taken care of by Keith and the rest of our team, and we hope you're loving your new vehicle. Please let us know if there's anything else we can do for you and we'll see you again in the future!
MINI Countryman
MINI Convertible
MINI Hardtop 2 Door
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
by Nia Sterling on 08/17/2024