Customer Reviews of BMW of Dallas
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Robert Grisham
by Danielp on 07/28/2024
Thorough and friendly explanation
515 reviews
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Excellent Experience at BMW of Dallas
by New528iSachse on 03/14/2013updated 04/29/2025My experience with BMW of Dallas was outstanding. I worked with David B. on our new 528i and it was a great buying experience. David was extremely knowledgeable about the car and helped us come up to speed quickly. We've had the car for… three weeks now and I'm still amazed at how great the 528i is. We had an MB E320 and this BMW 528i is hands down a better car, performance and ride. Thanks BMW of Dallas.Quality through and through, from sales to machine!
by GeorgeWes on 05/01/2013updated 04/29/2025I am a "hard sale" kine of guy, I don't like to be pushed, rushed or "handled" and at age 73 I know what I want. This was the best buying experience I have had: in the first place the car sold itself--it is beautiful machine. It took two… months for me to make us my mind, lots of conversation, questions and visits. The sales rep was the consomate gentleman with the patience of "Job" who carefully answered every question, allowed me to drive all the models I wished to drive and never pressured me at anytime. If you go there ask for David C., you will be pleased with this young man's charm but most of all his knowledge of BMW cars.George, thanks so much for these comments. We're happy to hear you've been well taken care of by David C. and the rest of our team, and we hope you're loving your new vehicle. Please let us know if there's anything else we can do for you. See you on the road!
Buyer Beware
by grs1 on 01/18/2014updated 04/29/2025I purchased a 2012 BMW Z4 sDrive 28i on December 20, 2013 with the expectation the key fob and owners manual would be delivered within a few days. The car has been stored in my garage and I have been emailing the salesman, Scott P. Earlier… this week, he had FedEx deliver a used owners manual for a different model from 2008 along with a generic key fob that did not work. I confronted his deceptive behavior and gave him a deadline of today to correct. His response was to email me that he would be at my house after 8:00PM tonight. I viewed this as a threat and called his General Manager, Ted T. I asked Ted to help me understand why this has been neglected for 30 days and to help me understand why the title has also not been delivered along with Texas registration and license plate as I paid cash one (1) month ago. The salesman and dealership took my money and then neglected me until this threat.Grs1, the last thing we would want is for a customer to feel threatened at any point of interaction with our dealership. We try to provide quick and dedicated service to all customers at BMW MINI of Dallas 2382. We apologize for the miscommunication, but our General Manager would really love a follow-up conversation with you so please call (972) 763-5528 and mention this post.
Great experience at Mini/BMW of Dallas
by casey_p on 08/13/2013updated 04/29/2025My wife and I recently purchased a 2013 Countryman from Mini/BMW of Dallas. We had a great experience from initially e-mailing with our motoring/sales advisor, Jorge D. He sent us the information we requested and then we went to the… dealership to look at a few cars we'd seen on the dealer inventory list. Jorge helped us check out several cars with various options we were interested in and helped us find one that had just what we wanted. Jorge was courteous and very helpful throughout the process, providing a lot of good information without being pushy. We are thoroughly enjoying our Countryman so far!Joe Y.
by bob5757 on 03/17/2013updated 04/29/2025If you are looking to buy a BMW you have to go to this place and buy from this guy. A true professional!! No pressure and very thoughtful and friendly.My new BMW 435i Convertible..........
by pchisolm on 05/21/2014updated 04/29/2025To start, the man I dealt with in buying my new 435i, Chris J., was just OUTSTANDING to deal with. He helped my through the process of custom ordering my car from start to finish. Giving me very good advice the whole way through. Chris… explained to me that it would take about 5 to 6 weeks for my car to make it from Germany and that he would keep me informed of it's progress. Everything he said was true and right on target. He even put up with my emails asking about the car signed "Anxiously Awaiting" when he had nothing new to tell me. He is an Outstanding Salesman who made my buying experience very easy. I wish I could use Chris on all my other purchases too!!! The facility was beautiful and very, very clean and well maintained. The rest of the staff I dealt with were very professional and very easy to get along with. As for the car, what can I say. It's a BMW!!! It's Awesome. The first weekend I had it, since I picked the car up on a Friday, I put 300 miles on it and got sunburned in the process!!! In closing, let me say, in my opinion, the Dealership, the staff, and especially Chris J. are truly a 5-Star group!!!Great experience with Mini of Dallas
by bethanyfm on 11/13/2012updated 04/29/2025I had a good sales experience with Mini of Dallas, specifically with Jason. I live a couple of hours away from the dealership, but Jason was able to work with me over the phone and through email, until I could visit them personally. I'm… glad I shopped around and found them.Scott P. at BMW Dallas
by espeaks12 on 12/29/2013updated 04/29/2025First time buying a car at BMW Dallas, and I am glad we did! Scott P. knows what he is talking about, and has great customer service! I would highly recommend Scott to anyone looking to buy a BMW, or any car from BMW Dallas!great car buying experience
by AnnSTexas on 03/13/2013updated 04/29/2025We had a wonderful experience starting with the initial visit to the showroom to research the X5 and ending with the purchase of the X5. BMW of Dallas offered to let us "borrow" a new X5 for two days, which cemented the deal to buy. We… decided to "build" our car to get all the features we wanted (although there were lots of great choices on site at the dealership), and our new car was delivered in less than 3 weeks!Best Salesman ever!!!
by ANT50 on 04/06/2014updated 04/29/2025My husband and I were just looking to see what BMW of Dallas had available. We had been to another dealer, but did not find what we were looking for. Robert G., our Salesman was excellent!! He made the transaction of buying a car so smooth… and easy. He answered all our questions. He just won us over with his knowledge and professionalism. You can't go wrong with Robert!! Best Salesman ever!!!We're always happy to help our customers at BMW of Dallas. It's great to hear that Robert could be of such help for you and your husband. We sincerely thank you for your business and hope to continue serving you for many years to come!
Excellent service and sales
by abedamatta on 05/16/2014updated 04/29/2025I got my BMW X3 in April and Shaun M. helped me with all his best with the sales. They got my permaplate applied with the service.I am lot satisfied with BMW of Dallas and hope to get the same excellency in business near future.Excellent
by redcar77 on 11/03/2012updated 04/29/2025I have used BMW of Dallas since 2005. Everytime I lease a vehicle there, my experience has been exceptional. I highly recommend them.First class experience with BMW of Dallas
by akd2 on 10/25/2013updated 04/29/2025I recently purchased my 2nd BMW from this dealership and Ez did a great job, from looking into existing inventory to leaving with a new car, assisting and explaining anything and everything I needed to know. The experience was not new to… me, as I purchased my previous BMW from Ez as well. Since 2010 I have come to expect the best from this dealership, and they have always been the best...! Thank you guys, you ARE terrific...!!!Excellence
by Molfern on 06/29/2013updated 04/29/2025After test driving many of the competitor cars and talking with several sales men and women, I decided to purchase a BMW X5. Kyle (the salesman) was very knowledgeable, not pretentious (as I discovered at a competing dealership), and made… the whole process very easy. I love my car and will return for purchases in the years to come.GREAT EXPERIENCE
by Babu_Iype on 05/09/2013updated 04/29/2025We were in the market for a car; we considered BMW X5 and Mercedes Benz ML450. When we saw a BMW X 5 advertisement in the Internet from BMW Dallas, we made our trip to BMW on a Saturday afternoon. Salesperson Alex G. was waiting for us and… he treated us great and gave us the tour of the car and took us for a test drive. We fall in love with the car, finally agreed on a price and left a $1000.00 deposit to hold the car, while we were working on our financing. Alex G. is a great guy to work with, he went out of his way to help us in the whole process and I am very much pleased with his services. I will give him a grade of 100 out of 100 and recommend him to anybody. BMW Dallas dealership was also very gracious to us. Great job, keep it up Alex and BMW of Dallas.LOVE MY FIRST NEW 335 ix
by Racqual on 04/01/2014updated 04/29/2025The entire process of building & ordering my car was so fun. BMW Dallas of Dallas has been my dealership for the last 17 yes. My salesman Robert & Ryan in finance make the process super easy. I love my new 335ix and enjoyed picking up my… brand new car last week. It was perfectSalesman Gary A. is AWESOME!
by Kathyc01 on 01/05/2014updated 04/29/2025Gary A. is a great salesman! My husband and I have purchased 3 BMWs from him in the past 5 years. His knowledge and love of BMWs is the reason we are now BMW owners. Recently he went above and beyond to found us our dream car. We told him… what car we were looking for and as soon as 1 came available he called us. We LOVE our 2011 335is coupe! Words cannot express our appreciation to Mr. A. and BMW of Dallas. Top notch customer service in all departments: sales, finance as well as service. I highly recommend Gary A. for your next purchase!We are more than glad to be of service. Thank you for your positive review and recommendation of our dealership!
A pleasant experience
by jar10 on 04/25/2014updated 04/29/2025I'm a very senior man who has bought many cars over the years and can honestly say that my experience with BMW of Dallas was as pleasant as I've ever had. Found the car, a Lexus RX, on line, spoke with a very nice Sales Associate, Olivia C.… and arrived at an agreeable price. the next morning I checked the listing and found that the price had been reduced. When I called, they told me they would honor the reduced price. flew to Dallas the following day and was picked up at the airport by Ric C., facilitator, who took me the rest of the way. I was and still am totally impressed with their courtesy and candor.I'm VERY HAPPY!!
by vicki19 on 11/25/2013updated 04/29/2025This is my 2nd 328i BMW to purchase from Chris J. at BMW of Dallas in 3 years. His customer service is OUTSTANDING! No pressure sales. I let Chris know what I was looking for and my payment range .. He made it happen! The service… department was great too. When I made my appointment and I was in and out within the time that I was quoted. Very nice job to Chris J. and the whole BMW of Dallas team! See yall in 2015!Great car buying experience at BMW of Dallas
by sbar1 on 09/04/2013updated 04/29/2025As I was test driving cars, I had a great experience at BMW of Dallas; I was greeted by Kyle who took time to answer all my questions, pointed out all the main and relevant features and options about the 3 series and 5 series, showed the… cars with different options available on their lot. Overall, this was a great car buying experience. I also like the car.Outstanding Sales Experience (2)
by happy_owner1 on 10/28/2012updated 04/29/2025I purchased a certified preowned BMW back in 2009 from BMW of Dallas. Since that experience it postioned me to come back and buy a second vechicle almost 4 years later. Great experience from statrt to finish! I would recommend anyone in… Dallas Fort Worth area to talk to BMW of Dallas before purchasing their next BMW.
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
by Sandy Karon on 07/30/2024