Customer Reviews of Dallas Chrysler Dodge Jeep RAM
Review type:
Ashley in sales
Thank you for your kind words for our staff, we appreciate it!
Service Representative
by LindaKay on 12/08/2023Very welcoming and very attentive to my service needs.We are thrilled to hear that you had a welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Jeep Grand Cherokee 2017 - Vapor Sensor
by AlvaroV on 12/07/2023Everything was good from beginning through completion, but price was higher than expectedWe are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Exceptional service from Amado Medina at Dallas Dodge
by Ocampo Juan on 12/05/2023I recently had the pleasure of working with Amado Medina at Dallas Dodge,and I must say that my car buying experience was nothing short of outstanding.from the moment I walked into the dealership, Amado’s professionalism,knowledge and… friendly demeanor stood out. If you are in the market for a new vehicle and want a salesperson who’s knowledgeable,personable and dedicated to providing exceptional service,I highly recommend seeking out Amado Medina at Dallas Dodge.It sounds like you had an exceptional car-buying experience with Amado at Dallas Dodge Chrysler Jeep Ram! His professionalism, knowledge, and friendly demeanor made a lasting impression on you, which speaks volumes about the quality of service he provided. Thank you for recommending Amado for his dedication to providing exceptional service. Congratulations on your new vehicle!
New car appreciation
by Happy buyer on 12/03/2023The sale/purchase was awesome! The finance department was efficient, friendly and knowledgeable. I enjoyed my visit with Jimmy. He was exceptionally nice and made me feel comfortable with all my questions.We are thrilled to hear your experience with the finance department, especially with Jimmy, was just as fantastic as your purchase process! Having an efficient, friendly, and knowledgeable team in the finance department can really make a difference when finalizing a purchase. Feeling comfortable asking questions is key, and it's great to hear that Jimmy made that possible for you. Congratulations on your new vehicle!
Great Service!!
by Shemika Lee on 11/04/2023Roberto was my service guy and came and assisted me and was great! He had great customer service and made Dallas Dodge Chrysler Jeep a great place to do business with!We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Roberto went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!
Owner
by Pk patel on 10/25/2023Richard is great guys he help me out for my service he is a very help full guys thanks youIt's wonderful to hear that Richard provided you with great assistance and helpful service. A helpful and dedicated service advisor can make a significant difference in ensuring your car's maintenance or service needs are met efficiently. Thank you for expressing your appreciation!
Chris Oyervidez
by Oyervidez on 09/26/2023Moe. Was the best salesperson I ever had. He answered every question I asked when we ordered my wife’s 23 scat. He would call and keep us updated with the order. It means a lot when we order a car 400 miles away from home and trust it will… get here and he did that. Thank you again Moe my wife loves it. Can’t wait to go to Dallas to shack your hand in person.We're happy to hear you had such a positive experience with our team. Congratulations on your wife's new vehicle!
Car maintenance and repairs
by Jboittu19 on 09/22/2023Dennis my service advisor is very helpful and helps me get the things I need do in a timely manner and very professional. If you need any help with servicing your vehicle please ask for him!That's great to hear! We're so glad Dennis was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.
Oil change
by Ycollins on 09/16/2023It’s always a pleasure to go great Customer service Ronnie is my go to person always smiling and helpful and I don’t have to wait long like some other places.We are thrilled to hear that you had a great experience, and it's wonderful to know that Ronnie provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Oil change
by Jcmunoz on 09/04/2023Great service ! I was quoted 90 minute wait and it was exactly 91 minutes ! I was very pleased with the time and professionalism by my associateYou just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.
Dodge Ram
by Superman 81 on 08/30/2023I like how the sale as person work with me to get the best price possible!We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future
Business owner
by Zorichuy on 08/28/2023Very comfortable no pressure to buy.Thank you for choosing Dallas Dodge Chrysler Jeep Ram! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!
Management
by Estess58 on 08/25/2023Their GM, Chris, made sure our needs were taken care of and made us feel like we were VIPs.Thank you for your kind words about Chris! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Sprinter van
by Wkalisek on 08/18/2023I was lied to more than one about the status. The service advisor was very difficult to get in touch with and didn’t relay the info I gave him tothe mechanic.Unfriendly Staff & Slow Service
by Knhas73 on 08/12/20232 hours and 10 minutes for an oil change and tire rotation and it was a 7:00 am which is the first appointment of the day. Service Advisors were unfriendly and could care less about the service levels being provided.Stellar work!👌
by JazmineH on 08/10/2023I've been here numerous times and they never disappoint! Good service, friendly people, nice waiting area, easy scheduling; great experience!Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!
Dodge Ram 1500
by C Arnold on 08/08/2023My experience with Dallas Dodge was very frustrating. My truck was taken in for a Oil Change 8/3 @ 9a. While there I decided to have them look at a Suspension issue I was having. The tech plugged in and advised of error codes. One being… weight over the limit. I explained this was an issue because after carrying a load of sand is when I noticed the issue. I was quoted a diagnostic fee of roughly $200 which included the oil change. 2 days later I reached out after not hearing from anyone the following day (Saturday). I was told it would be Monday. I didnt hear from anyone Monday 8/7 so I messaged and got a reply of what they thought it might be. 8/8 I had not heard from anyone I left a message to have a service manager reach out to me, I texted this as well. After not hearing from anyone I called. I was told the tech wasn't in an when he got in they would call. When I heard from someone I was advised it would be an additional fee to go further. I had not been advised what was wrong but Dallas Dodge wanted more money. I refused and advised I would take my truck. I was told if I didnt agree to more money to continue I didnt owe anything. I arrived to pick my truck up with my debit card in hand. I was advised I owed $0 that can't be correct maam I should at least owe for the oil change. The tech was called and he advised it had not been done. "We can do it right now he advised at 139p on 8/8. My truck had been there for 5 days at this point and I dont know whats wrong with it after taking my Dodge to Dodge. I am very disappointed in Dallas Dodge .Dallas Dodge is the place to get a great deal!
by Jessica C on 08/04/2023I am so grateful that Tyler McLoughlin answered my email. I contacted several dealerships throughout Texas looking for a great deal. Tyler listened, was professional, kind, and made the process smooth and effortless! Je went above and… beyond to give me a great deal and had everything squared away for me after I drove 8 1/2 hours to pick up my vehicle. He offered refreshments, set me up with the Dodge App, and endured my vehicle looked immaculate. I had the best experience buying my vehicle because Tyler McLoughlin took such great care of me!Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Sales guy Cesar
by Prissann on 08/01/2023I originally got the run around by Leo and his manager about my purchase. I finally got someone who would help and he did freaking awesome with the short time he help. CESAR!!Thank you for your kind words! We thank you for your business and look forward to your next visit!
Customer
by Liliana G on 07/28/2023Car service not completed in a timely manner. I was not made aware of the price of the additional services that were recommended.Awesome
by CMorris on 07/22/2023My service rep was awesome!! Everything he said he could probably do, he made happen.We appreciate your positive review about your recent experience with us!
We appreciate your positive review about your recent experience with us!
We have a complete lineup of new and used cars, and our customer care continues long after you purchase from us. Thanks to our dedicated car service and auto repair team.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
It's wonderful to hear that Ashley provided you with excellent customer service and guidance during your purchase. We're delighted that you were able to find the Jeep you wanted with her help. Thank you for recommending her. Enjoy your new Jeep!
by Sara Thurston on 04/10/2024