Hendrick Volkswagen Frisco
Customer Reviews of Hendrick Volkswagen Frisco
Review type:
Strong Partnership
Thank you Ricardo and Kenia!
by Bri on 04/18/2025updated 04/24/2025Ricardo and Kenia were an absolute dream to work with! They made my husband and I feel so comfortable and well taken care of during the car shopping process. I appreciate that they kept in touch but didn’t overwhelm us between visits. We… were never pressured but they helped us to feel very comfortable in our choice by providing so much information on the car, the features and the process as a whole. I’d get a car from them again in a heartbeat and would recommend anyone looking for a car pay them a visit. We got a great deal and love our new Atlas! Thank you Ricardo and Kenia!Bri, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Strong Partnership
by Chris B on 04/20/2025I recently bought a GTI from George Strong to replace my 2019 GLI, which I had also purchased from him 6 years ago. George makes these consequential transactions as fair and easy as possible. I do not generally like sales engagements, but… every chance we get to do business with George and Hendrick VW Frisco is a joy.Hi Chris B, thank you so much for your positive comments about Hendrick Volkswagen Frisco! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Thanks George
by Ricky V on 04/03/2025I was very pleased with my everyone at Hendrick VW in Frisco, particularly George Strong. They were honest, professional, and easy to work with. I eventually ended up buying a different car but would not hesitate to come back to Hendrick.Ricky V, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Great experience
by Sai on 03/01/2025updated 03/10/2025I had an excellent experience with Ricardo at Hendrick VW Frisco. He was knowledgeable, patient, and truly listened to my needs, making the car-buying process seamless. His professionalism and friendly attitude made the experience… enjoyable. Highly recommend him if you’re in the market for a VW!Hello Sai, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Amazing Service from Ricardo Bolaños!
by Yogitha on 03/01/2025Ricardo made buying my blue 2025 Taos a breeze—professional, knowledgeable, and incredibly helpful. He listened to my needs, answered all my questions, and ensured a smooth, stress-free process. His dedication to customer satisfaction… truly stood out. Highly recommend Ricardo for anyone looking for a great car-buying experience!Yogitha, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!
Incredible experience leasing a new car!
by Jim S on 02/10/2025I recently leased a new car from Hendrick Volkswagen of Frisco, and the entire experience was seamless from start to finish! George Strong in their sales team is extremely knowledgeable, professional, and truly went above and beyond to make… sure I found the perfect vehicle to fit my needs and budget. The process was smooth, with clear explanations of the terms, and no hidden surprises. I appreciated the transparency and the willingness to answer all my questions. The car itself is fantastic brand new, well-equipped, and a joy to drive. If you are considering leasing a car, I highly recommend you reach out to George Strong. Their customer service, fair pricing, and hassle-free experience made this an easy and enjoyable decision. I will definitely be returning when my lease is up!Jim S, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Thanks Ricardo!
by Fabio Lopez on 02/01/2025updated 02/06/2025All I can say is a huge thanks for Ricardo and his team, they were very friendly and welcoming! They got to know my needs and made sure I walked away happy. They’re great!Hello Fabio Lopez, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing Adam
by CAG on 02/05/2025Adam was very patient and knowledgeable when it came to looking at the SE Taos. He was flexible with his schedule and had great communication skills. David, his manager also offered for me to take the SE Taos for 24 hours and that helped… seal the deal. I am so very happy 😊Hi Cag, thank you so much for your positive comments about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you.
They earned my business!
by Elizabeth H on 01/20/2025I got so lucky working with George! He was prepared, knowledgeable, and patient. It has been so fun to drive around in my new car. Wouldn't have been possible without him!Elizabeth H, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Easy and straightforward. The way car buying should be.
by JP on 01/14/2025I expressed interest in a couple cars online and George Strong gave me a call almost immediately. He was courteous and professional and accommodating to my schedule. When I got to the dealership he was waiting for me with the cars I was… interested in. He wasn't pushy at all. Just friendly and knowledgeable. I reserved a vehicle that day and returned the next day with ready to trade my vehicle. He walked me through the trade process and gave me clear information on the financing before I signed any paperwork. As I signed all the documents (which was done digitally) my new car was washed and detailed, and I was out the door in no time. George was incredibly helpful and followed up a couple times just to make sure I was happy and didn't have any questions. The facility was clean and all the team members were quite friendly.Jp, reviews like this motivate us and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Made car buying easy!
by Caroline B on 12/31/2024updated 01/06/2025Ricky was so easy to work with and made sure we got the best deal. We appreciate you Ricky!Caroline B, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent Customer Service from George
by Rajavamshi on 12/31/2024updated 01/06/2025George Strong provided outstanding service while helping me choose the best deal on the New Atlas Cross Sport. He was knowledgeable, patient, and genuinely cared about finding the right car for my needs. His expertise made the entire… process smooth and stress-free. I highly recommend George to anyone looking for excellent customer service and a great car-buying experience. Thank you, George Strong!Rajavamshi, it's experiences like yours that really keep us motivated! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Highly recommended!
by Pineconecounter on 12/31/2024Great car buying experience at Hendricks Volkswagen Frisco. George Strong Is a pleasure to work with. No pressure sales. Answered all my questions about the different vehicles I was interested in. George was able to process the bulk of the… paperwork before I arrived and made buying my first new car an enjoyable experience. Love the Monterey blue 2025 Volkswagen Jetta. Wade in the finance department was easy to work with. Patiently answered questions and explained all my options. Big thank you to the team at Hendricks Volkswagen. Highly recommend.Pineconecounter, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent Customer Service by George
by Rajavamshi on 12/31/2024George Strong provided outstanding service while helping me choose the best deal on the New Atlas Cross Sport. He was knowledgeable, patient, and genuinely cared about finding the right car for my needs. His expertise made the entire… process smooth and stress-free. I highly recommend George to anyone looking for excellent customer service and a great car-buying experience. Thank you, George Strong!Hello Rajavamshi, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hands down best place to check for new cars
by Gary on 12/04/2024Purchasing a car is about the experience starting right when you walk in the door, arguably even online making that first contact. George was amazing. I came in looking for a very specific Tiguan. My spouse was concerned about different… features' price points and we came to find ourselves in an excellent Tiguan SE R-line 4-Matic. George pre-emptively itemized and compared differing models and features, making the differences completely transparent. The experience was above what I would expect from a VW dealership. The environment, and ease of access to check out every model made this entire experience full of value, and I left feeling I made a real connection with the folks there.Gary, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
They respect the clients time!!
by Nick on 12/01/2024At the last minute, I found myself needing a state inspection, so I reached out to the dealership. Josh Frank was exceptionally helpful, adjusting their schedule to accommodate mine. I was able to drive in and complete the inspection in no… time at all. I highly recommend giving them a call to find a time that works for you, so you can avoid long waits. They run a very well-organized operation!KudosHi Nick, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome Experience and explanation
by Gopi on 11/25/2024I recently visited the Volkswagen dealership and was assisted by George. Even though I didn’t make a purchase, George provided excellent service. He was welcoming, knowledgeable, and took the time to answer all my questions about the… vehicles I was interested in. His professionalism and genuine willingness to help made a great impression. If you're considering a Volkswagen, I highly recommend visiting and asking for GeorgeGopi, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Straightforward experience with seller
by Tanner K on 11/23/2024George Strong recently helped me purchase a new Volkswagen, and I am happy with the experience. He was straightforward, honest, and incredibly helpful throughout the process. George went above and beyond to ensure I was satisfied with the… car, even checking in after the purchase to make sure everything was going well. I truly believe he worked hard to get me the best price possible. If you're considering buying a car, I definitely recommend reaching out to George. He's a straight shooter who genuinely cares about his customers!Tanner K, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Easy to work with
by Jeff in Plano on 11/23/2024George Strong is wonderful to work with. He’s knowledgeable, straightforward, and no pressure. These folks are great and I’ll be back.Jeff In Plano, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Greatest Experience!!
by Nessers on 11/13/2024The sales associate Zhong Ren was amazing! He was patient and took the time to answer my million questions and show me all the vehicles I wanted to see. No pressure from him or anyone at the dealership. They were upfront and honest the… entire time. One of the best if not the best car purchasing experiences I have had! I would highly recommend them to anyone looking for a new vehicle of any kind!Nessers, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Thanks again for the recommendation, and have an amazing day!
New VW purchase
by Pablo on 11/02/2024Went yesterday to buy a new car at VW Hendrick. I had a great experience working with Zhong. From the get go he tried to understand what I was trying to solve rather than push his inventory. A true gentleman, he even proposed using my… employers partnership program to unlock savings. Very happy with my vehicle purchase experience mostly because of Zhong's professionalism, making me want to bring my continued business to them.Hello Pablo, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Volkswagen Jetta
Volkswagen Atlas
Volkswagen Tiguan
Hi Chris B, thank you so much for your positive comments about Hendrick Volkswagen Frisco! We sincerely thank you for the positive review, and look forward to seeing you again soon!
by ALI MAHDI on 04/23/2025