Archer Kia
Customer Reviews of Archer Kia
Review type:
Excellent Kia Archer shopping experience
by BettyK1 on 08/04/2016updated 08/15/2016My salesperson, Casey Spence, was very knowledgeable about the product that he was selling and shared that knowledge with me to empower me to my a decision to purchase my car. He was not pushy unlike my past experiences with sales staff at… other auto dealerships I have visited. I was confident that I made the best choice in buying my vehicle. It was a pleasure working with Casey. I have already referred a family member to Casey for their auto purchase.kia service
by Deborah1953 on 07/07/2016updated 08/04/2016Speedy courteous service helpful agents not a drawn out event didn't take all day to finance to get papers done and out the doorThanks for your kind words, Deborah! Please feel free to give us a call if you require help with anything else. The Team at Archer Kia - (281) 530-7500
Always a pleasure
by Shayle2009 on 07/06/2016We are always pleased with Archer Kia. Casey Spence was very attentive and knows what his customers want. He is now our go to dealer!Shayle, thank you for writing about your visit with us, and congratulations on your new purchase! Casey is an asset to Archer Kia, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to working with you again and hope that you enjoy your new vehicle! The Team at Archer Kia - (281) 530-7500
New Kia Sedona...
by AllenandDiane on 02/03/2016updated 02/16/2016Our sales rep was knowledgeable, polite and incredibly helpful he also made sure our whole experience was comfortable and transparent.Allen and Diane, thanks for your outstanding review! We're glad to hear that our team was knowledgeable, polite and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Archer Kia - (281) 530-7500
My Kia Cadenza purchase
by dmart200015 on 01/18/2016updated 02/03/2016You all consistently go the extra mile to put us in a Kia. We are treated fairly and all is explained thoroughly. Thanks very much Sebastian B. & the whole Archer Kia family! Excellent!Thank you for leaving us this review. We are very happy to hear that Sebastian and the rest of our team could help get you set up with the perfect new Cadenza for you. If there is anything more we can do for you please feel free to come back and see Archer Kia anytime! Take care. The Team at Archer Kia - (281) 530-7500
My Kia Cadenza purchase
by DanMart2015 on 01/18/2016updated 02/03/2016You all consistently go the extra mile to put us in a Kia. We are treated fairly and all is explained thoroughly. Thanks very much Sebastian B. & the whole Archer Kia family! Excellent!Thank you for leaving us this review. We are very happy to hear that Sebastian and the rest of our team could help get you set up with the perfect new Cadenza for you. If there is anything more we can do for you please feel free to come back and see Archer Kia anytime! Take care. The Team at Archer Kia - (281) 530-7500 we can do for you please feel free to come back and see Archer Kia anytime! Take care. The Team at Archer Kia - (281) 530-7500
Archer Kia is the Best
by Markhouston on 01/28/2016This is our 5th Archer vehicle purchase in 4 years. We love the sales team as well as the service department. The sales team (Meg Gilbride) is always knowledgeable about the vehicles and helpful. She is always one step ahead of what we… need. Todd Archer makes sure the process goes smoothly and we are always happy with the vehicle and the deal.Thank you for your continued patronage, Mark! It's always great to hear from our guests and we appreciate you taking the time to give us feedback. Enjoy your vehicle that you recently purchased and we will continue the great service that you have been used to. Take care and happy trails! The Team at Archer Kia - (281) 530-7500
New Car Buying Experience
by Lasanja on 03/04/2015how easy the hole process was. sales man was very helpful. made sure I was able to understand everything. no surprises, also done a little over hour. very happy with anything. top services all around.Lasanja, Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Team at Archer Kia - (281) 530-7500
Happy Customer!
by JB1962 on 02/05/2015The employees there are so personable. Special "thank you" to Meg as she's always so pleasant and willing to do all that she can to keep the customer happy!Thanks for the great feedback! We're very happy that Meg was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! The Team at Archer Kia - (281) 530-7500
Happy 2015 Kia Soul Owner!
by Hamsterlove on 01/03/2015Easy laid back car buying experience. Good pricing and purchase incentives. Test drive and purchase took place in a timely manner and we were out the door and on our way.Thank you so much for this amazing review and congratulations on your purchase! We are very pleased to read that we could make your visit easy and fast, and we believe that's how every car buying experience should be. Please let us know how we may be able to help next! Best, The Team at Archer Kia - (281) 530-7500
Not Happy!
by chas4me123 on 08/27/2014I purchased a SUV in Jan 2013 from Archer Kia. I traded in a car and Archer Kia sold it without ever transferring the title from my name to theirs. I get a letter this August 2014 from a wrecker service in Lufkin, Tx stating I owe towing &… storage fees on a car I traded in to Archer Kia in January 2013. I would never have anticipated such shoddy and underhanded dealings from a so called reputable dealership as Archer Kia. I am very disappointed and I just want the matter resolved but I am not getting much help from the dealership. All I hear from them is that the title was changed. It looks as though I will have to take this matter further than them. Purchasing a new vehicle should be a happy time...mine have turned into a nightmare. I would not recommend Archer Kia to anyone.It's unfortunate to hear that you have had an undesirable experience with our dealership. We strive to provide an elite level of customer service, and it is unfortunate that your business was not handled in the way our customers have come to expect. We would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact us directly with the information provided below. The Team at Archer Kia - (281) 530-7500
Great buying experience
by buyerlcn on 08/04/2014Salesperson was very knowledgeable. Listened to me as a person instead of a potential paycheck. Everyone else was very friendly. Overall a great buying experience.Thanks for your outstanding review and congratulations on your new vehicle! It is magnificent to know that our staff was able to provide you with the pressure-free and knowledgeable service that our company is known for. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Team at Archer Kia - (281) 530-7500
Easiest Transaction of My Life
by vestyla on 05/26/2008Arrived at the dealership about 8:15 pm, took a test drive and went into the office to prepared to bargan all night. To my amazement, the manager played around with his calculator and came up with a figure well under what I was prepared to… pay. It was late, so I went back the next day to sign the paperwork. It was simple, straight-forward and honest. No trying to put extra figures on the contract, no lying to me, no game-playing. The manager asked if I would like him to see if he could get me a better rate than I'd already gotten with my bank and came back 1 point lower. They even gave me a good rate on my trade-in. The whole thing was easier than buying a dress at Macy's! I'll never buy another car anywhere else.READ ME ASAP!
by hotcar345 on 06/13/2011updated 04/24/2025I'm only giving this one star because that is the lowest this website has. We recently bought a Kia from Archer. They told us a price for the car and then while we were financing it, told us another price, that was higher than what they… told us. The salespeople were friendly, but the actual manager and higher-ups had no etiquette. The majority of the salespeople had no manners either. At any point in the day you could see at least 2-3 of them outside in the car lot smoking in front of the all the people. This is hands down the worst dealership you can go to to buy a car. The manager was extremely rude. To him, it was nothing but a business. After seeing the increase in price, I objected and he told me and I quote, "Look, you wanna buy this or not? If you want to then great, but if not, I'll see you later". You could almost smell the lack of etiquette and intelligence in these people. If you want to get a car/Kia, You do not need to go to this dealership. Not only will you regret losing your money here, you won't get treated well. Go to Carmax/Texas Direct Auto, or another dealership; but not Archer Kia. Please take my advice, you will find that a lot of people other than me have also claimed this.very bad personel
by harrya00 on 06/22/2011updated 04/24/2025I have had some very good buying experiences & some very bad buying experiences but the sales manager here takes the prize for being the most confrintational, argumentative, high pressure [violative content deleted] of all, would never set… foot there again & would not advise anyone else to unless you need to be worked over & emotionally beat, horrible place, within a few miles each way are many competitive dealerships wound up with a honda & its could not have been a nicer experience & very competitive price. would give Archer a zero star if I could or maybe a negative starQuick, hassle-free, awesome
by GDee on 05/06/2014updated 04/24/2025Walked in, told them what I wanted, found it, wrote it up, talked about options, went to financing, signed, sealed, delivered. Not sure why others have a problem with this dealership, but all that took me 2 hours and they gave me the best… deal. This was my second experience and both were this quick and everyone there was friendly and nice, no bs, no pushing, just a clean sale and recommend them to anyone looking for a car. Be upfront tell them what you want and you should have no worries.First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and the staff assisted you in such a detailed and customized manner. Thank you for your recommendation. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! The Team at Archer Kia - (281) 530-7500
Not Honest
by texassteve1 on 04/02/2011updated 04/24/2025I asked for a price on line for a loaded Optima SX. They gave me a detailed price breakdown by email, so I came in to discuss it, and to assure it would hold. No sooner did I present them with their own price, but they claimed they had made… a "mistake" and that they could not stand by that price. Totally wasted my time. You lie to me once, I am out of there.WORST DEALERSHIP EVER
by blacktress on 12/31/2012updated 04/24/2025Do not purchase at this dealership.... EVER.. The sales guy tried to sell me the highest car in the place.. I am not sure if I had sucker written across my forehead or what. I did all my research and compared all others that I was… interested in. He tried to make me feel like he was giving me a deal and it was not even close to a deal.. All the back and forth with let me go talk to my manager.. Ok I am an Accountant, so I live for numbers and you ask me the great famous sales line " what can I do to get you into this car today".lol lol So I put him to the test and wrote a figure and slide it back to him and again let me go see my manager.. "Inexperienced".smh. The manager finally comes over and say he can't do it, so I said goodbye with no hesitation. The sales guy was getting an attitude as if he was getting frustrated because his games where not working on me and the manager has no welcoming personality. Archer please use your tactics with the next sucker. I have purchased and negotiated plenty of brand new car deals in my time. I will not spend my money with this dealership, they make you feel like your at a tote the note car lot.. Consumers, please understand there are way too many Kia dealerships that will provide you better customer service. Is there a rating that's below one star??ELDER ABUSE
by abusedsenior on 02/13/2012updated 04/24/2025Sales Manager was a demading, dishonest, verbally abusive bully who made the new car purchasing experience painful when trying to increase our previously negotiated price. He shouted "don't cop an attitude" while he was trying to cheat… us. I feel more like a crime victim than a customer. A few days later the experience still hurts.Excellent experience
by raevenz67 on 04/02/2014updated 04/24/2025My experience with this dealership was top notch. They worked hard for my business and made the finance side seamless. After negotions, about 20 minutes, I was with the finance person for less than 5 minutes. They did not try to upsell… anything, you heard me correctly, they did not try to sell me undercoating or extended warranties or anything else that was not already on or in the car.Congratulations on your new purchase! Its wonderful to know that you feel confident in your decision to choose Archer Kia, as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our coupons and specials offered to our likers and followers. Thank you, The Team at Archer Kia - (281) 530-7500
We cannot thank you enough for your wonderful review of our dealership, as well as for your referral! Casey will be pleased to hear your comments. It was a pleasure to assist you and please let us know when we can do so again! The Team at Archer Kia - (281) 530-7500
by archerkia on 08/16/2016