Customer Reviews of Beck & Masten Buick GMC South
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112 reviews
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great truck !!!
by frank191 on 09/29/2013updated 04/24/2025helpful, knowledgeable, salesman, very fair deal, no games, no wasting time very clean and well designed dealershipMy Experience
by marvelous11 on 02/28/2013updated 04/24/2025I went to the dealership to check out a vehicle that I saw online. Immediately I noticed that the salesperson was trying to size me up for how much they could get out of me. I sat in the salespersons office while she placed a fake call to… her manager to see if I could take the car for an extended test drive. I called back about an hour after I left for some additional information and then she quoted me a drive out price on the vehicle. On the following Monday I called the salesperson back to see if the vehicle was for sale, she replied yes, but another person came in yesterday(even though they are not open Sunday) interested in the vehicle so whoever puts down a deposit first can have the vehicle. I made her a competitive drive out offer and heard silence for a solid ten seconds, and then a reply that she is not authorized to do that that I would have to speak to her manager. She wanted me to drive back over there to price negotiate with her manager. I acquired her sales manager’s phone number from her, called, and received no answer so I left a message with my contact information. The salesperson I was speaking with called me back about three hours later and asked me if her manager called me yet, but no I did not receive a call from her manager. The salesperson then said she was transferring me to her manager and then the call was disconnected. I never heard back from the salesperson or her manager. I had a friend call on the car and act as an interested third party and he spoke to a different sales person. The salesperson my friend spoke with quoted a higher drive out price than what I was originally quoted. It has been over three weeks and this car is still listed as for sale, I have since received an excellent deal on a new Camry. I would never go back to this dealership again; the sales staff are unprofessional, disorganized and treat you as if you know nothing about simple mathematics.great service
by res5 on 12/03/2013updated 04/24/2025I was there for a oil change and the service person informed me that my car had a recall on it, and they took care of the recall the same day so I would not have to come backPleasant experience!
by Twice_2 on 03/07/2014updated 04/24/2025It was a pleasant car buying experience! Robert was very efficient, patient and made sure we were well taken care of. It was late on a Friday evening and we never as though we were being rushed. I even changed my mind about the vehicle that… I thought I wanted and it was not a problem. We were very pleased and I am very happy with the Acadia Denali. It is the 1st time I purchased the same care twice. Would definitely recommend this dealership. Great job and great service!Great purchase experience
by fred176 on 09/25/2013updated 04/24/2025Beck & Masten was the fourth and final dealer I visited in my search for a new car. They were straightforward and detailed in explaining the differences between GMC and Chevy SUVs, and let me drive different models to make up my mind. I… felt much better about their new car deal than several used car deals offered elsewhere and on-line. They were able to beat my credit union's best rate on a 5 year loan. They also provided me 2 years of oil changes at $14.95 for synthetic oil. You can bet I'll go back there again!Best Dealer EVAH!
by raughammer on 09/25/2013updated 04/24/2025I have bought TWO trucks from BM in the last two years. I would gladly do it again when next i am looking for a truck.Shelia's Rating
by Sheliaj on 10/07/2013updated 04/24/2025Rex was great! I was in and out of there in no time! I recommend this dealership.
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About our dealership
Mission Statement:
Our mission at Beck and Masten South Buick GMC is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Values:
Family owned and operated in the Houston Area for over 30 years. We constantly strive to achieve the perfect balance between complete customer satisfaction, employee empowerment and sustainable prosperity. We will maintain the highest standards at all times in every single daily action. We will continually be recognized for our performance and ethics carried to each brand, dealership and entity.
What sets us apart
We have a friendly and knowledgeable Internet Staff available to answer your questions. With 26 Acres of new Buick. GMC's and preowned vehicles available we promise to assist in finding you the right one!
Winners of the 2017 Dealer of the Year Award
We offer complimentary car washes, loaners and shuttle service for all service customers!
We are members of several Chambers of Commerce such as Pearland, Friendswood, League City, South Houston, and Pasadena. We truly believe community involvement is a staple and in giving back to our own backyard!
We are also proud partners with PISD and offer exclusive pricing to any ISD employee, spouse, or parents of children who attend.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (1)
- Spanish