Big Star Honda
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Customer Reviews of Big Star Honda
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Despicable customer service(Big Star Honda)
by King2013 on 06/21/2013updated 04/29/2025My first (and last) experience with Big Star Honda(Houston, Tx) customer service in purchasing a new car has been less than despicable, very bad communication and empty promises. Worst customer Service Ever, they don't call you back, and… they don't answer your call. I feel like they just don't care and don't bother to care.Bait and Switch!!
by fisconvulture on 08/19/2013updated 04/29/2025I asked for a quote for a V6 and got the quote for a 4-Cyl!!exceptional service provided by Collin and KJ from Big Star Honda.
by Shikhahonawar on 01/21/2014updated 04/29/2025Wonderful People.Had a great experience interacting with KJ and Collin.They were really very pleasant and went out of their way to assist us in every possible manner ,regardless of whether we would purchase a vehicle from them or… not. Martin and Frank were also extremely pleasant and helpful during the final buying.Would gladly give a 5 star rating.Started off bad, but the end result....awesome!
by kickaroundkid on 05/30/2014updated 04/29/2025I started at this dealer in the Used Car lot. I originally was there for a 2013 Jeep Grand Cherokee. But after not fulfilling their obligations to insure that car was not going to be sold (the used car salesmen sucked), it was sold....(the… comment from the salesmen was "your credit so bad, you can't buy cheeseburger). I was so disgusted with him, I left. After going back and forth, I was able to link up with another sales man, and it was suggested to look into the new car, since the used car and new cars are around the same price. So once I got a new saleman (Thank Bruce), he set everything up for me and financing and I was set after 2 days.
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