River Oaks Chrysler Dodge Jeep Ram
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Customer Reviews of River Oaks Chrysler Dodge Jeep Ram
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27 sales reviews
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by Mstav on 06/13/2021Had the vehicle I had been shopping for went in to buy and did so Very happy with my purchase No games I don’t play them being in sales myselfAvoid dealership
by Peter Galles on 05/06/2020Terrible dealership!! The worst in customer service. They don't communicate or return messages. They're not competitive in pricing. If you want to pay sticker/sucker pricing, shop at this dealership.President disrespectful
by AnthonyTego on 03/27/2018The President called my dad an idiot, and they said theyre giving us a deal.. come to learn we couldve got the same Jeep for $3000 total less at MacHaik for a 36month lease. Definitely upset that the President called my dad an idiot to… his face, and really upset that I allowed this to happen and leased from them. I dont recommend this place to anyone, its unfortunate I leased a car from there, definitely cant wait to turn it in.Magic
by jeep_guy2 on 10/10/2016Jim Edmund is the real magician he will make you think he is helping you but really he is tricking you. I made a deal with him of a price of $47,200.00 for a jeep that was with tax title and tags and he promised to change out the tops and… finders for an extra $1500.00 he said no problem we have extra tops and finders all over the place just an extra $1,500.00 When my wife went up there with my daughter to do the paperwork he then added the tax title and tags on top of the $48,700.00 that was already agreed in the $47,200.00 price and that was with the $1,500.00 for the swap of the top and finders witch = the $48,700.00 price, So the slipped in the tax title and tags price two times , then after that my wife went to Jackie Chau the Accessories Manger and he had her add another $1,500.00 for the painting of the finders ( remember he said he had them laying all over the place and would do a SWAP for $1,500.00 ) witch some how the price of the jeep was $49,000.00 from the $48,700 ( another $300.00 )so with that added the second tax title and tags again and the $1,500 for the second time now the price was $49,000.00 plus the second ( painting the finder and top again ) =$50,500.00 and the $2,800.00 ( tax title and tags again ) = $53,300.00 that's a long way from the $48.700.00 price with the tax title and tags and the $1,500.00 for the swap of finders and top. He had her attention on other things like oh you going love this jeep and and would not let anyone talk cause he was trying to slip in all the extras that we had already paid for took full advantage of her.Yes after I found out what he did i told him we no longer want the screwed up deal that he made for her and my daughter. He still tried he's magic and was not going to paint the finders and top so he would Take off the $1,500.00 that he added for no reason. That was no favor at all when I ask about the second tax total and tags he looked at me all stupid and kept touching me to stop talking so he can explain the he's tactics. So we just asked for the refund and left he promissed to a full refund after our check clears in about a week and was mad at us for not buying. Are you kidding me this place or should I say Jim Edmund is [non-permissible content removed] do not deal with him or this place. YOU HAVE BEEN WARNED !!!!!!!!!!!great internet sales
by piratemate on 09/08/2016Great people. Understood that I needed time to understand. Did not rush thru any explanations. Had the vehicle I wanted and made sure I knew all about it.Best car buying experience we have ever had
by McInFLYre on 05/23/2016The entire buying process from walking onto the lot and driving off in our new Jeep Wrangler was exceptional. David Wells was great to work with and we would recommend him to friends and family.Never buy a Jeep from anyone other than David Wells at River Oaks CDJ
by jojobigs on 05/18/2016David Wells is a professional jeep sales guru. The man will move mountains for you. I will never buy a Jeep from anyone else. Call him at River Oaks Chrysler Dodge Jeep in Houston, TX.WranglerWillys
by JeepJeepHooray on 04/20/2016I had such a fantastic experience with River Oaks Jeep and this was all due to Barry Ruth and Chris Gaston. They made the whole process of getting a new car effortless. I never felt pushed or rushed. And I ALWAYS felt they were truly on… my side in the entire process of negotiating the deal. Thanks Guys !!! I'm telling everyone I know to go to River Oaks Chrysler Jeep Dodge Ram.beware
by kimbuck2 on 03/08/2016be careful what you sign. have everything explained in detail or you could be swindled like me, make sure all options are explained especially things they say they are going to throw in at no charge and financing details especially auto… debit.2015 wrangler
by justinleonard2 on 10/04/2015Mark Gusman is amazing! Love my new jeep, seamless sales process. Exactly what I wanted at my price point. Call him, you will not be disappointedThank you
by Gsandybeth on 03/11/2015omg... this was the best new car experience. When you walked into the showroom people were friendly, but you didn't feel like they were Barracudas waiting for their next meal. I would highly recommend these guys...Love them.River Oaks Chrysler Jeep Dealership
by jeeplover2014 on 07/22/2014I would recommend this dealership and its sales and service staff as excellent. Yves D., Blake H., Larry B., and Jim E. make it a really easy and stressless experience to get into a new car, bought or leased, and Ed in the service… department is so good as well as Oscar in the body shop. All are professional and very good at their respective jobs. We have had 15 jeeps in our family since 1995, and the last 5 were from River Oaks. We currently have a 2012, 2013, and most recently a 2014, so you can see we are very happy.Purchase of 2014 Jeep Cherokee Sport
by rolo7 on 07/10/2014Extremely pleased with our experience in the purchase of the above vehicle. David R., Sales Consultant was very helpful and friendly. He stayed with me throughout the whole process and answered all my questions. I would add that Randy N.'s… assistance was also most appreciated. Happy with my selected vehicle.SOOOO HAPPY with River Oaks Chrysler Jeep and Dodge!
by rlcook3 on 07/07/2014I can't say enough about my car buying experience with River Oaks Chrysler Jeep and Dodge! I have driven a Mercedes GL450 SUV for 7 years now and I was ready for a change. I decided I wanted a Jeep Wrangler. My sales associate, Santana F.… was very knowledgable about all the differences between all the different Jeep models, and was able to help me figure out which one would be the best for me. Unfortunately, I am pretty picky and they did not have exactly what I wanted in their inventory. I wanted a Rubicon X without a viper hood. Santana took me over to meet Blake H. and explained what I was looking for. Blake assured me they could get me the Jeep I wanted and they could add whatever accessories I wanted as well. He put his team to work and got me the vehicle the next day! Jim Edmund was instrumental in working out the deal to get the Jeep there so quickly, and my sales associate, Santana made sure that vehicle didn't go anywhere until I could come in and sign the papers (I was out of town for a few days.) The paperwork was painless, and it went by so fast! I was so surprised! I also wanted to add accessories to my Jeep. Jackie C., who is the accessories sales manager there at River Oaks, was awesome! I brought in a picture of another Jeep I had seen on the road. She and Mike were able to tell me exactly what the parts were and gave me a price right away. The parts were all there in a few days, and they even offered me a loaner car while all the work was being done. The work was done in the time expected and I just got my Jeep back today. I can't say enough about the service and quality of the work. I am SOOOOOO HAPPY! Thank you River Oaks Chrysler Jeep and Dodge!2014 Jeep Wrangler
by ROB1RSR on 06/22/2014This was my vey first sales experience with River Oaks Chrysler, Dodge, Jeep, and Ram dealership. I was treated like family. Mr. David R. went out of his way to make me feel at home. He was not pushy or overbearing. He was also extremely… knowledgeable about the Jeep Wrangler. He was very candid and forthright too. Even after the sale, he checked on me twice to make sure I had no questions. Mr. Larry B. was another reason why I made my purchase from this dealership. He was also very helpful and pleasantly sincere in his approach and throughout the process. Thank you for making the experience a positive one.LOVE MY JEEP
by jeephappy1 on 06/19/2014I bought my 2014 Jeep Patriot 7 days ago. Hector my salesman was very knowledgeable and courteous, as was the rest of the staff. I love my Jeep Patriot. It's smooth and solid, handles well and I love the retro Wagoneer body style that, to… me, makes it classic!Great Sales Experience
by superdogsteve on 08/12/2009I bought my third vehicle from River Oaks in May. The Internet sales experience was great. They really earned my business. I would definitely recommend them. The deal was straight forward and the sales rep was very easy to deal with.… No high pressure and I know I got a great deal.Pleased With Deal for 2012 Chrysler 300
by RUSTBUSTER on 11/16/2012updated 04/25/2025We contacted AAA and were recommended to River Oaks Chrysler as their selected dealership. We contacted the representative in accordance with AAA and set up an appointment. We provided specifications for what we were looking for and, upon… arrival, there were two cars for us to look at. We selected a 2012 and worked with the representative to obtain a price for the vehicle. The representative came up with several options that would reduce the price for us and we were extremely pleased with the ultimate price for the vehicle. We felt that the representative was really working for us to get us into the vehicle.Choose River Oaks! Choose Mark G.!
by tsingyuan on 01/11/2013updated 04/25/2025I and my wife bought a Jeep Grand Cherokee 2013 from River Oaks before the Christmas. Mark G. helped us. He was really great. We have already decided the brand and the model, so we directly talked about the price. Mark did not play any… tricks with us. We talked for about 40 minutes, and he gave us a really good price. We told him that this is the first dealer we talked, and we were going to talk with other deals thereafter. He highly suggested us to talk with other dealers to see if other dealers could beat his price. We were pretty surprised for his confidence. On that day, we continued talked with other three dealers, and none of them could even approach his price. Finally we decided to buy from River Oaks. We signed an purchase agreement with Mark on the following Monday, and put hundreds bucks as the deposit. Unlike other dealers who push you to use their financing, Mark even did not push us at all. We got an auto loan quota online, and asked River Oaks to match the loan rate. River Oaks gave us a higher rate, and Mark just let us to use our own financing. We went out for a trip in the Christmas and New Year vacation, and we finally completed the loan after two weeks. In these two weeks, no push from Mark nor from River Oaks at all! Days ago, we closed the purchase and drove the SUV home. The closing process was very smooth. Mark prepared all the documents before we arrive, and helped us to finish all paper work in an hour! We have recommended our friends to buy cars from River Oaks, and talk to Mark Gusman for the deal. According to our own experience, it would not go wrong if you choose River Oaks and talk with Mark G.!Great Jeep from a great company
by Rickintexas on 01/25/2013updated 04/25/2025I live in Dallas and found this jeep in Houston. Left at 3:30 one afternoon and arrived at the dealership at 7:30. It was the perfect jeep for me and My sales guy Eddie W. had me on my way back to Dallas by 8:30. It was well worth the… drive. I would do it all over again.Internet Sales Experience
by tc12limited on 10/29/2012updated 04/25/2025We purchased our 2012 Town & Country Limited from the Internet Sales Department. They earned our business before we even made it to the dealership. The experience was as quoted and painless, with no surprises. We feel that it was a very… fair and great deal. We will definitely recommend them to others.
Ram 1500
Jeep Grand Cherokee
Jeep Wrangler
Dodge Charger
About our dealership
This dude sucks at buying cars, anything. He did not get his ridiculous price offer accepted and went bonkers. [non-permissible content removed]
by Buyer on 05/08/2020