River Oaks Chrysler Dodge Jeep Ram
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Customer Reviews of River Oaks Chrysler Dodge Jeep Ram
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27 sales reviews
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Superb Team - You Won't Be Disappointed
by ksmith37 on 06/07/2013updated 04/25/2025Just bought the vehicle today, and we were in and out in about 3 hours. The Team is superb, knowledgable and made the buying experience efficient, effective and easy! You won't be disappointed when Mark G, Will and Lionel are your… salesmen! I am tickled pink with my 2014 Jeep Grand Cherokee Limited! It's all I thought it would be and more...it's so much fun to drive! The team did a superb job in getting us into this vehicle at the right price and all!Love my Jeep from Helfman River Oaks
by gadget1969 on 09/24/2012updated 04/25/2025I spent a significant amount of time researching Jeeps before and during the shopping process and shopped three dealerships. All three were great to deal with, but I felt most comfortable with the New Car GM and Salesman at Helfman River… Oaks. They gave me the only fair trade-in quote I received and didn't try to take it out on my on the new car sale. In all, I felt they were fair, straightforward, reasonable and ready to work with me on this deal.Excellent
by Abledog on 11/11/2013updated 04/25/2025Overall excellent job by River Oaks! Dealt with the internet department and they got me the vehicle I wanted at the price I wanted. Mark G. was my salesman and he was great throughout. Easy transaction and the perfect Jeep gift for my wife!2014 Grand Cherokee Purchase 12/28/13
by kangar000 on 01/06/2014updated 04/25/2025We have been customers of River Oaks for 15+ yrs. for both autos & service. We always check the area auto market before making any purchase. These days its easy to use the internet instead of a visit, get a feel for the price and the dealer… inventory. Doing this gives us three important things: price basis check, dealer sales to customer attitude and inventory. Always, we return to River Oaks, and in some cases we have paid a little more, not to mention we suffered through the "Lemon Law" with one of our RO vehicles. Why. The friendly sales approach, the overall customer friendly attitude and of course the price must be attractive. The immediate after sales attention is also comforting. However, we have never had "buyers remorse". The other big thing is the service department. These guys don't get the "pat on the back" for the sale. But in our case the RO culture is very solidly grounded and evident in the service/parts dept. from the top to the bottom. We always have RO service our vehicles. River Oaks need to figure out a way to capitalize on this combination at the point of sale. Our proof is we always get top trade in dollar. Yes our autos are always in excellent condition, but are always serviced by RO. The history is there to trace. In closing we wish to point out that Randy & Nick N. and Mark H. are excellent examples of the River Oaks Culture that has made RO a great dealership.Excellent
by Abledog on 10/20/2013updated 04/25/2025Overall excellent job by River Oaks! Dealt with the internet department and they got me the vehicle I wanted at the price I wanted. Mark G. was my salesman and he was great throughout. Easy transaction and the perfect Jeep gift for my wife!Sales Staff
by mike781 on 05/29/2013updated 04/25/2025Nick N. was my salesman and he was excellent. He showed a great knowledge of the product line, he was courteous and professional.
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