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Customer Reviews of Jeff Haas Mazda

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495 reviews
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  • Very good experience

    5 out of 5 starsby Edgar on 08/17/2024

    Cesar was very helpful and everything was very quick, thanks a lot.
    • Thank you, Edgar, for your kind words! We're thrilled to hear that Cesar was able to assist you quickly at Jeff Haas Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 08/20/2024

  • Thank you César!

    5 out of 5 starsby Gema Fernandez on 03/17/2024

    It's my first time buying a dealer car. Cesar helped me with all my questions and he was with me in all the processes I went through until the delivery of my car. thank you very much for helping me decide He helps you in everything he can. In fact, we told him that we hadn't eaten and he brought us food! he is a such a good guy
    • Thank you for your great review, Gema! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 03/18/2024

  • Compré mi primer carro 🚗

    5 out of 5 starsby Vanessa on 01/25/2024

    Muchas gracias a César por ayudarme a adquirir mi primer carrito.. Gracias por las explicaciones se que tuve algo indecisa pero al final pude hacer mi compra😊
    • ¡Gracias por escribir esta fantástica evaluacion, Vanessa! Es de suma importancia que nuestros clientes salgan de nuestro concesionario confiando que tomaron una decisión correcta. Nos alegra saber de su experiencia positiva con nosotros. Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 01/29/2024

  • I enjoyed spending my money here!

    5 out of 5 starsby Ashli Page on 01/16/2024

    Smooth experience! We shopped around many vehicles online and dealt with many different dealerships. Jeff Haas Mazda was by far an exceptional experience. We found the car we liked listed online. Priced really well. We sent inquiry about test drive. Received a call within 24 hours. Scheduled the test drive. Showed up. Test drove the car. Finalized the deal. Drove home with the car. All in about 3 hours timeframe. Just that simple. Salesman was personable, knowledgeable and easy to talk to. It's a comfortable atmosphere while waiting . Complimentary Coffee, tea, bottled water and hot chocolate along with purchasable snacks available. We felt like family at this place. We would buy another vehicle from this dealership.
    • Thank you so much for taking the time to share your feedback with us, Ashli! We work hard to make sure our guests have a smooth experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 01/17/2024

  • Amazing customer service like I have never experienced before

    5 out of 5 starsby Jay G on 01/04/2024

    Charles was a great advocate for me and I finally can say I bought a car at Jeff Haas. In the coming months I will need another new car and there is no doubt where I am going to buy it from and who I will want as a salesperson! Charles of course. I want to write a letter personally to Mr Jeff Haas to tell him about how great Charles was both to me and my wife
    • Congratulations on your new vehicle, Jay. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Charles was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

      by Jeff Haas Mazda on 01/05/2024

  • Exceptional Experience at Jeff Haass Mazda

    5 out of 5 starsby Jparris on 12/22/2023

    I recently purchased a 2023 Mazda CX-50 from Jeff Haas Mazda, and I must say that my experience was nothing short of outstanding. From the moment I stepped into the dealership, I felt welcomed and well taken care of. Cesar, my salesperson, played a pivotal role in making this purchase a smooth and enjoyable process. His knowledge about the Mazda CX-50 was impressive, and he patiently answered all my questions, ensuring that I had a thorough understanding of the vehicle's features and capabilities. Cesar's professionalism and friendly demeanor made the entire buying experience stress-free. The dealership itself is well-maintained and has a welcoming atmosphere. The staff at Jeff Haas Mazda, including the finance team, was efficient and transparent throughout the financing process. They worked diligently to provide me with a financing package that suited my needs. The 2023 Mazda CX-50 has exceeded my expectations. It's a perfect blend of style, performance, and advanced technology. I appreciate the time the delivery manager took to walk me through the car's features, ensuring that I left the dealership confident and excited about my new purchase. Overall, my experience at Jeff Haas Mazda was exceptional, and I highly recommend this dealership to anyone in search of a quality vehicle and top-notch customer service. Thank you, Cesar, and the entire team at Jeff Haas Mazda, for making my car-buying journey memorable!
    • Thank you so much for taking the time to provide such great feedback, Jparris. Our primary focus is to provide every customer with an exceptional experience. We also strive to answer every question and address every concern and it’s encouraging to know Cesar was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 12/27/2023

  • Best Salesman

    5 out of 5 starsby Mrs Taylor on 11/02/2023

    Charles is an excellent car salesman. He even called to check on me to see if I was happy with my new car. Buying cars rarely feels good, but he definitely gives car sales a great name!!
    • Taylor, we sincerely appreciate your feedback. Each employee is a valued member of the Jeff Haas Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 11/03/2023

  • Call Charles for a car !!

    5 out of 5 starsby CX Sarah on 08/02/2023

    Charles is an excellent car salesman. He was a no pressure guy who answered all my questions and and remained honest through negotiations. Buying cars rarely feels good, but he definitely gives car sales a great name!!
    • Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 08/04/2023

  • Isabel and Charles came through for my family

    5 out of 5 starsby Simita Drammeh on 06/05/2023

    They go above and beyond for you , they are honest and hardworking , they will make sure you leave happy , I loved working with Isabel the finance manager
    • Simita, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know our team went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 06/07/2023

  • Jeff Haas Mazda

    5 out of 5 starsby Go Bears on 05/31/2023

    Car Pro Dealer and made buying a car easy. Treated me like family and helpful with all details and questions. Honest and professional. Will definitely refer anyone looking for a car to them. I love my new Miata RF!
    • Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 06/02/2023

  • Awesome purchase

    5 out of 5 starsby Beto Martinez on 04/13/2023

    The experience my wife and I had during the process of purchasing the vehicle was excellent. Joseph Sanchez the sales guy who help us during the purchase was extremely helpful and knowledgeable about the vehicle we purchased. He make sure that we purchased the vehicle that was the perfect fit for us, he was helpful since the moment we step foot in the dealership and even after the purchase he contacted us to make sure we didn’t have any questions about the vehicle. We visited at least 5 other dealers and Jeff Mazda was by far the best dealership all around and the buying experience was smooth and pleasant. One more person that really impressed us with her service was Younghi Song, the delivery manager her attitude and the time she took to make sure my wife knew almost everything about her new suv was incredible. We can definitely say that if we ever purchased another Mazda vehicle it’s going to be from Jeff Mazda
    • Beto, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Jeff Haas Mazda. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 04/13/2023

  • Juana Bailey

    5 out of 5 starsby Mr Allen on 03/02/2023

    Juana is very courteous and knowledgeable. She gives you the information needed for you to make your own decision. She is not a pressure salesperson. I would recommend her to anyone who is looking to purchase an automobile.
    • Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Juana does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 03/04/2023

  • Juana Bailey @ Jeff Hass Mazda

    5 out of 5 starsby J Allen on 03/02/2023

    We met Juana Baily when we stopped by to inquire on the 2023 Mazda cx50. She went out of her way to answer all our questions. She found the car we requested and had it ready to show the day after it came in. There was no hard selling and we appreciate that. I would recommend Jeff Hass Mazda and Juana Baily to anyone.
    • We cannot thank you enough for your wonderful review of Jeff Haas Mazda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 03/04/2023

  • Excellent serbice

    5 out of 5 starsby Kate Thompson on 03/01/2023

    Juana was absolutely phenomenal at helping me and husband this evening!!
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 03/03/2023

  • Joseph Sanches @Hass Mazda was customer service personified! RECOMENDED!

    5 out of 5 starsby SylviaO on 01/03/2023

    Jeff Hass Mazda was a very far departure from my prior buying experience with Sterling Mccal Nissan in Stafford TX. Joseph Sanchez was absolutely great. He is customer service in human form. Thanks again for a stress free purchase. I already recommended him to my brother for his next purchase
    • Sylvia, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 01/06/2023

  • 2nd Mazda

    5 out of 5 starsby Kvaughn on 12/16/2022

    I am on my 2nd mazda. From a 6 to cx9. Request was black on black and trusting that Kenneth Page would make that happen, he went over and above. Kenneth is an outstanding salesman and very caring person. I’ll be back !
    • Kvaughn, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Kenneth went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 12/18/2022

  • Juana Bailey is the best!

    5 out of 5 starsby Jessica on 11/30/2022

    I had the best experience she was very courteous and knows her stuff!!
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 12/02/2022

  • Charles is the BEST!

    4 out of 5 starsby Sima on 10/30/2022

    The dealership itself is very nice and the build out is inviting and provides some amenities like clean bathrooms, seating, cell phone charging areas, coffee, and snacks for purchase. If I was reviewing Charles Silmon (my go to salesman), I would have given this review 5 stars. Charles has always been friendly, patient, and does everything he can do to make your Mazda experience a good one. The dealership (financing), however, went back and forth with their monthly payment offer which was ridiculous to start off and then got closer but did not reach what I thought would have been fair not only for what they offered my trade in but for what my payments should have been. I was about 2/3 of the miles below my allotted miles and to be honest had a few minor scratches and a crack in the windshield. They would make a lot of money on my car and had more wiggle room. I understand all businesses will take advantage of the current market. I just think they could have done better for a customer who has purchased 6 times from them.
    • Sima, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 11/04/2022

  • Best car buying experience to date!!!

    5 out of 5 starsby Burgundy and Ethan Hearn on 10/18/2022

    We were in the market for a CX-5 and with the short supply lately we didn't think we would find one we like available. Jeff Haas Mazda had one coming in that matched exactly what we were looking for! Juana reached out to me and worked with me over a month long period to track the vehicles arrival, worked to get our trade-in done, and kept a excellent line of communication throughout the entire process. We never felt rushed or pressured during the 3 visits we had. The day we came in to finally complete our purchase we were treated with such respect from all 4 individuals including sales, finance and making sure we had all the accessories we could need for our new car as well as how to work all the special features. They truly made us feel at ease through the entire process!! I even got an email a couple days later to check in on how we were enjoying our new vehicle as well as notifying our first service appointment was scheduled for us!!! Do yourself a favor and visit Jeff Haas Mazda if you are looking to buy a new or use vehicle!!
    • Thank you for taking the time to share your feedback regarding your experience at Jeff Haas Mazda and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 10/21/2022

  • Still have not received my copy of paperwork.

    3 out of 5 starsby ML Crutchfield on 10/14/2022

    Our salesman was great but our financial assistant gave us an empty flash drive of our paperwork He said he would send another one. Waited a week and called again. Asked us to wait until end of this week — we have and still no flash drive. We purchased the car on 9-28-22 and today is 10-14-22.
    • Your feedback has been forwarded on to our team and we are currently looking into this matter.

      by Jeff Haas Mazda on 10/24/2022

  • My 1st Mazda

    5 out of 5 starsby Georgia on 04/15/2022

    Fast and friendly service working with Kenneth.
    • It was a pleasure to read about your first buying experience working with Kenneth. Congratulations on your new Mazda! Our top priority is delivering friendly service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, The Jeff Haas Mazda Team

      by Jeff Haas Mazda on 04/16/2022


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