Porsche of West Houston
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Customer Reviews of Porsche of West Houston
Review type:
Excellent Experience
by MNd3sign on 01/31/2025
updated 02/06/2025
Kurt and the team were fantastic the whole way through. The car was priced right, purchase process was very smooth and never pressured me on anything.
41 reviews
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Awesome Service
by Sunshine365 on 05/05/2016These guys are always great! Can not say enough good things about them all. Thank you so much for the loaner vehicle. I appreciate you all. As a show of my appreciation I brought it back clean and with a full tank of gas. Hope other… clients will do the same.Flood damaged car
by Bendillon on 04/30/2016Nina Tapias provide outstanding support the day following the Houston Floods regarding my damaged PanameraWarranty Item
by ILTurner on 04/06/2016updated 04/19/2016I have been a customer for 10 years and I am always treated with both professional and personal respect. It is the main reason why I bought my second car from Porsche Southwest last July. It is great dealing with the same company and people… for both my cars.Classy dealer
by Istanbul35 on 04/06/2016Very courteous and timely service center. Location wise, it is in a very good spot.Excellent service. Great staff.
by Cluebag95 on 04/06/2016i had already had my car serviced exclusively at Porsche of West Houston, but Nina Tapias has added a level of service that raised the bar further. She is the best service advisor anywhere. She was helpful, direct, and prompt. Great job on… all fronts.Great service
by myporsche14 on 04/04/2016it was great services from arrangement, feedback, and accurate quote. Also all staff was very kind.Everything was wonderful !
by rogerroger51 on 04/04/2016Nina and the entire staff at the dealership are top notch ! Everyone was extremely courteous [making sure I was comfortable, etc.] and polite. In addition, Nina kept me advised periodically on the status of my maintenance progress… [she had arranged an appointment for me to bring my car in for regular maintenance and to wait on the car]. The service, accomodations and results were perfect ! Nina and the staff deserve many, many kudos ! roger beckOutstanding Service
by Rodge41 on 03/22/2016updated 04/05/2016The service provide by Khalil ZAJ was outstanding, this was truly one of my greatest purchasing experiences. Thank YouGreat Service
by GT3Stripe on 04/04/2016Took my GT3 in for 2-year service. Attentiveness and service quality was very good. Will return and would recommend.Great buying experience
by Jbm9574 on 04/04/2016From start to finish Porsche west Houston made us feel completely at ease. The sales manager, Jorge our sale associate and Rick and Brittany were awesome. This isn't the closest dealer to my house but the drive was worth it.Excellent Out of State Car Buying Experience A+++
by starvational on 03/29/2016I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific… northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.Predictive timely service
by UFuoma1 on 03/29/2016I was in a time bind when I arrived the dealership to perform a 10000 mile service. The service manager found creative ways to execute the task within my timeline and I was driving off after 90 mins as against 120-150mins. Great customer… flexibility exhibited!!!!Porsche 911 Service
by Porsche2016 on 03/17/2016I was very please with the service performed. The service rep was friendly, professional, and did a great job to ensure the work was performed in a timely manner.Excellent service
by skdonley on 02/24/2016What more can be said. The service was quick, efficient, and on time.Great deal and fast service.
by curtisB9274 on 02/19/2016MR. Hughes found a great deal and had me in the car in no time.50,000 mile service
by 11clive11 on 02/17/2016This was a 50,000 mile service which went well. I was kept informed at all times and the service was done on time.Fantastic - I love this place!
by HappyJohanna on 02/16/2016I love Porsche of West Houston. Any time I need servicing, the process is a breeze. Scheduling the appointment, the comfort of the showroom, the after-repair-follow-up and the friendliness of the staff. They make me feel important. They… take price in their product and their work. From the sales people to the mechanics and everyone in between, it's like a well-oiled machine. Other businesses could take a lesson from Porsche of West Houston.State inspection
by Shrader3459 on 02/15/2016Service team is always professional, courteous, and fast. I would not go anywhere else but here.Very Efficient . Very good experience
by PauloNeto on 02/12/2016Very clear checking in, informed all options and prices, provided ride to and back of my work. Complete the work ahead of time. Work was done correctly. Nothing else to add...You Can't Buy it if it isn't There
by psanmiguel on 07/19/2012updated 04/25/2025Was ready to buy a Boxster and they had a good price, so I called twice to verify it. You bet, they said and I made an appointment to test the car for the next day. Just to be sure, I called to be square the car was an automatic, and was… told that they actually didn't have the car, but they did have one that cost $20,000 more. I declined. I wouldn't touch these [non-permissible content removed] with a stick.
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by Eleanor Tant on 02/06/2025