Tom Peacock Cadillac
Customer Reviews of Tom Peacock Cadillac
Review type:
Well informed. Money savers
Excellent service
by Bennie on 05/14/2022They took care of the repairs in one dayThank you for this amazing review! We really appreciate your business. Sincerely, Steve Hainline | General Manager | 281.443.7700
Great service
by Arsalan on 05/14/2022Service team and advisors are courteous and very professional. Service is timely and at a very reasonable cost.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Steve Hainline | General Manager | 281.443.7700
Clean and satisfied
by Kathy Conaway on 05/14/2022The prices and customer experienceThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Steve Hainline | General Manager | 281.443.7700
Smells like heaven
by Kinikia on 05/13/2022I disliked the fact that my tire Lock was miss placed .. they made good and delivery was fast and good Thank youThank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Steve Hainline | General Manager | 281.443.7700
Oil change
by Debbie on 05/12/2022Ricardo was very helpful with ensuring that my service experience was a successThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Experience from Start to Finish
by Paige on 05/13/202210/10 overall experience. Tiffany Berry was friendly, professional, and appropriately straight forward. Mike with financing was exceptional. Cannot rave enough about his insight, helpfulness and honesty when choosing the best way to… purchase our vehicle. Will be back for our next Cadillac. Thank you Tom Peacock.Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Steve Hainline | General Manager | 281.443.7700
Better than Expected
by Cari on 05/13/2022everyone was great. when Ricardo didnt have my answer he sent me to Ron who not only knew what i was asking but was a step ahead. Everyone was super helpful and what i thought was gonna be an ordeal turned out to be as easy as asking.… thanks allThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent Service
by Vicki K on 05/13/2022Very professional, anlyzed all the points, and only told me what was really needed to be replaced. Contacted my extended warranty company for replacement, that was great i did not have to handle that. Thanks David!!!Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Steve Hainline | General Manager | 281.443.7700
Taking care of business
by Pete S on 05/12/2022My experience with Tom peacock is outstanding! They are there to take care of your needs! They go out of their way to find the best deal to fit your budget!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Steve Hainline | General Manager | 281.443.7700
Ron Jenkins-Best Service Professional .
by Dee Franklin on 05/11/2022This dealership is amazing. This is a true business. They have the right people in the right places and they take care of business which is”Me”.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Steve Hainline | General Manager | 281.443.7700
job well done
by job well done on 05/11/2022Everyone is niceWe appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Tom Peacock First Class Service
by JQ on 05/11/2022Since I have been a Cadillac owner I only use Tom Peacock. They are superior when it comes to customer service.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Steve Hainline | General Manager | 281.443.7700
Excelente service
by JC Meneses on 05/10/2022The service and attention from you team is excellent.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Steve Hainline | General Manager | 281.443.7700
Classy Peacock.
by Bubbe on 05/09/2022Tom Peacock Cadillac dealership is a beautiful and classy dealership. Everyone is very professional and knowledgeable in their field. Service is top of the line. Ricardo is always on top of everything and makes sure that my car is ready in… a reasonable amount of time.Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent service
by Donni on 05/09/2022Fairly easy process. Staff was very pleasant and transparent about the process. I was very impressed with the level of service I received. I will be making my next vehicle purchase from Tom peacock!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Steve Hainline | General Manager | 281.443.7700
Best salesperson ever
by Alicia James on 05/09/2022Isabel Chavez did a wonderful job helping us getting the Cadillac we wanted. As soon as we pulled up, she came outside and greeted us. She made us feel comfortable and she was very confident in her sales. Thank you Isabel for everything!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Steve Hainline | General Manager | 281.443.7700
Great Customer Servive
by Abelardo Gomez on 05/08/2022our sales person Brittany was very courteous and professional Great customer service!!!Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Steve Hainline | General Manager | 281.443.7700
Not very happy
by Tami Pippin on 05/07/2022I have not had a pleasant experience with Tom Peacock Cadillac. My salesman was not the most friendly, has never reached out to me, and I don't find Anders to be especially cordial when having service issues.We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Steve Hainline | General Manager | 281.443.7700
Our Service Manager, Ron Jenkins, is the Best!
by Cristal and Patti Swinson on 05/07/2022Our Service Manager at Tom Peacock, Ron Jenkins, makes our problems with our car manageable. Each time that we have serviced our vehicle, if needed, Ron has supplied us with a loaner car. The service is always prompt and done… correctly. When our car is complete, Ron guarantees that the car is clean and ready to go. Ron is a total professional, and we trust him to service our vehicle.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Steve Hainline | General Manager | 281.443.7700
Nothing routine
by Jenny Sue on 05/06/2022There is nothing routine about routine maintenance at Tom Peacock. Their team of professionals are hands down the best overall service department….period.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Steve Hainline | General Manager | 281.443.7700
Excellent service
by Sonny on 05/06/2022Attentive, informative & punctual.We appreciate the kind words, Sonny. We look forward to seeing you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
For over three decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call 281-500-9375 or simply just stop in - we look forward to the opportunity to be of service.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff at Tom Peacock Cadillac. Providing prompt and courteous service is what we strive for, and we're glad we could make your life a little easier. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
by Tom Peacock Cadillac on 01/30/2025