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Customer Reviews of TX Auto Group

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4 reviews
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  • Diego is King!

    5 out of 5 starsby Jake Benavides on 12/04/2023

    Diego is the best car guy in Houston. He made my car buying experience and so easy! My vehicle is exactly as advertised on the website! I love it! Will b bring my friends and family here for their next car purchase!
  • Buyer Beware!

    1 out of 5 starsby Jimmy M on 03/13/2023

    Buyer beware! I cannot express enough how much of a nightmare my experience with TX Autogroup has been. As an out-of-state buyer who purchased a car through Car Gurus app, I trusted this dealership to deliver a quality vehicle. However, from the moment I received the car, it was clear that I had made a terrible mistake. Despite the Car Gurus app giving my 2011 Panamera an "Overpriced" warning, the dealership refused to budge on the price or even offer any assistance with shipping. It should have been a warning sign, but I foolishly trusted the salesperson's assurances that the car was in proper working order. It was anything but. Within minutes of taking the car for a drive, I noticed major issues. The battery was faulty, the wheels were misaligned, and the tires were dry-rotted and of different brands, causing problems with the all-wheel-drive system. The oil pressure sensor was also malfunctioning, and 3 of the 4 door latches needed to be replaced. It cost me over $6,500 in repairs just to make the car functional, and I still need to spend another $2,000 on new tires to make it safe to drive. To make matters worse, the dealership's response to my complaints was completely inadequate. They offered me a measly $1,000 settlement, which was an insult considering the amount of money and effort I had to put into the car just to make it functional. It's clear that this dealership only cares about making money and has no interest in customer satisfaction or doing right by their customers. I would strongly advise against purchasing a vehicle from TX Autogroup, especially if you are unable to inspect the car beforehand. They have no integrity or commitment to customer service, and they are only interested in scamming you out of your hard-earned money. Save yourself the trouble and go elsewhere.
  • Great service, excellent quality.

    5 out of 5 starsby Aaron Stockton on 02/19/2022

    Purchase a vehicle I had saw online everything was everything was as it was advertised salesman was great kudos to Diego will definitely be a return customer.
  • Professional and Knowledgeable

    5 out of 5 starsby Justin Phillips on 02/19/2022

    My wife and I were greeted by Diego. He was very professional and knowledgeable. He helped us get the perfect car for our niece for her 21st birthday. I would definitely recommend, and definitely ask for Diego.

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About our dealership

Welcome to TX Auto Group! With years of experience serving the Greater Houston area, and selling cars Nationwide, our dealership is dedicated to offer the highest-quality of pre-owned vehicles to our customers. From the moment you walk through our door, we’re committed to providing you with a great car-buying experience. With our skilled sales staff & financing options, we’ll help you get the vehicle you want, at the great price you deserve.

Our goal is to earn your business for life. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”.

Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive.

Amenities
  • Complimentary Loaner Cars
  • Complimentary Drinks
  • Instant Financing
  • Complimentary Coffee
  • Complimentary Car Wash