Westside Lexus
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Customer Reviews of Westside Lexus
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151 sales reviews
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Great Purchasing Experience
by 4849 on 07/02/2014We had just begin our search for a new automobile the day we purchased our new Lexus. I thought I had found my car until we visited Westside Lexus. Our salesman was very professional but not stuffy. He certainly knew the Lexus product. We… very much appreciated that he was not pushy and that he was very friendly. We look forward to doing business with Westside Lexus and Sinh P. in the future.Great Experience
by twyatt59 on 07/02/2014Fantastic experience. Joyce was very accommodating and not overpowering or sales-y in any way. Gary listened to my needs and did his best to find a solution for me $ wise. Didnt have to haggle and overall just a real pleasure after having… wasted time at other dealerships.Satisfied Client, had great experience.
by Alikausar58 on 06/27/2014My sale person was having good knowledge and a polite ways to explain all questions. He tried and did his best to gain my business for his work place. I appreciate his guidance and patience in making me my decision. ThanksA great experience with a new purchase
by rminhouston on 08/20/2010After requesting internet quotes from 4 Houston dealers and 2 DFW dealers I visited 3 Houston Lexus dealers that took the time to respond to my specific quote requests. My 3rd visit was to Westside Lexus, salesperson Scott Stewart. He was… straight forward, no high pressure, no gimmicks, no bait/switch, none of the usual tactics you find with other new car dealers. He was professional, competent, and listended to my needs. My purchase experience, which was considerably less than MSRP, was great from start to finish. As my purchase was a surprise gift for a family member, my sales person went above and beyond to accommondate a few out of the ordinary requests I had for him. Although I usually dread visiting dealerships to negotiate for a new car, my experience at Westside Lexus was actually very pleasant. If you are in the market for a Lexus, or if you think a Lexus is just outside your means, take the time to visit Westside, it will be worth your time. You are treated professionally and respectfully. I highly recommend Westside Lexus without reservation.Excellent dealer!
by cokekey on 07/24/2007On February 2006 I was looking for a Lexus IS350 for my wife. Westside treated us extremely well and there was no haggling whatsoever. Final price was agreed within 15 minutes. So, after a week, we went back to pick up a 2007 Black Lexus… IS350. They still email me now and keep in touch. They treated me respectfully and they were honest and did not wate my time. I strongly recommend this dealer.car purchase made easy
by lande1 on 07/20/2013updated 04/24/2025We have purchased four cars from Westside or Northside and have been very happy with each one. The sales staff have made sure that the car we were purchasing was the right one for us. And there is great follow-up. I do not think the sales… staff would follow-up the way they do, if they were not proud of the sale they have made. They want to make sure we stay happy with our car.Excellent Sales Person, Mike N.
by hill9 on 09/20/2013updated 04/24/2025I knew the type of vehicle I was looking for and looked around a number of dealerships. In the end it was the service I received from the Westside Lexus Dealership that really sold the vehicle to me and in particular the service I received… from Mr. Mike N. Mike could have not been more helpful and during the process I felt it was a discussion to get the right vehicle and spec for myself rather than being sold a vehicle. Excellent sales style - thank you Mike!Great experience once again
by Scr41257 on 04/04/2013updated 04/24/2025This is our 4th vehicle we have purchased from Westside Lexus and each time the experience was handled professionally and always very friendly. Great service after the sale also. Will continue to purchase from Westside. Thanks Homer, I got… just what I wanted, again!Westside
by melanie_s on 11/07/2013updated 04/24/2025This is my second purchase of a Lexus from Westside and Susan B. was my sales person. She is so professional and easy to work with, and I appreciate her knowledge of cars and the Lexus fleet. It is always a pleasure dealing with her...she… makes the process seamless and professional! I love my new Hybrid!!Excellent Experience
by borolaur on 03/15/2014updated 04/24/2025Alex W. and his team were pleasant and made us feel welcome. As I said on the Car Pro USA website, we were Thanks to you all for a great experience.Excellent
by sdbfitzgerald on 04/18/2013updated 04/24/2025This was the easiest car purchase I have ever done. Kyle P. was helpful and completely professional during the process. This was my first time purchasing a used vehicle, but I felt completely as ease working with Kyle. Thank you and hope to… return as a customer perhaps for a new car purchase.Excellent from A-Z
by Tahaa58 on 03/12/2014updated 04/24/2025My first experience with this dealer and car. Excellent support during the whole process, from start to handover of the car. The car in itself is just great (RX 450h)J. P.
by Shirley32 on 01/05/2014updated 04/24/2025John went out of his way to make sure my car buying experience was easy and stress free. He found just the car I wanted and made sure I was comfortable with it. John P. is not only a good sales representative but a good person.Disreputable dealership
by TonyinKaty on 02/15/2014updated 04/24/2025The salesman, Steve D. and the Financial Service Manager appeared to be in collusion to misrepresent a promised repair. The Financial Manager didn't offer me the coverage that addressed this situation and misrepresented the reason when… asked about an "As-Is" form. Should have known better.Fantastic Car Buy Expirience
by amiraqeel on 03/09/2011updated 04/24/2025I used tmv value from edmunds for my lexus GL470. I told them my tmv of trade in. Took 45 minutes for closing at the dealership since I told them time is of essence to me. Two thumbs up for sales person monique as well as for finance… manager. I will recommend it to every body.Excellent Service at Westside Lexus
by mscher8 on 01/21/2014updated 04/24/2025Mr. Charles P. was as fine a service representative as there is......have never experienced better!! I was totally satisfied with the experience and will always use Westside Lexus for all my service (assuming I'm still living in the Houston… area). Also, my sales representative Jeff M. also fits into the same category of being the finest of the finest salesman. It wasn't the typical sales experience, but rather an enjoyable meeting of the minds!Great dealer
by houston77079 on 01/21/2012updated 04/24/2025Would only buy from them on future Lexus purchase.Great car buying experience w/Homer Hsu
by mgclan on 01/10/2014updated 04/24/2025We were referred to Homer by a good friend. Homer was professional and the experience was painless.:-) We told him "exactly" what we were looking for and he took us straight to the vehicle and we purchased the first one we saw. Having done… my research, we found Westside Lexus had the better deals and had the car we were looking for. Thank you Homer, you were great.Excellent Experience
by cdg6 on 04/08/2014updated 04/24/2025Worked with Robert at Westside Lexus and our experience was outstanding. He was new to the Lexus team at the time and still knew just about everything about the RX family. The walk through of all the features of our new vehicle was awesome… and I felt like a valued member of the Lexus community, just as Lexus intends. This is my second Lexus and with this experience I should be back again for my next vehicle.Expect the Best
by sirrocker on 01/05/2013updated 04/24/2025One of the best places to purchase a car. They know their product and work hard to make a deal you can be happy with. Ask any question at any time. The salesman has always answered my calls even after the sale.Westside Lexus & Mary Margaret are the best
by Jamie_David on 01/12/2013updated 04/24/2025Just got our 9th Lexus from Westside Lexus and Mary Margaret M. They are the best at providing the full service experience. They have never failed to make us feel like the customer always comes first.
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