Texan Dodge Chrysler Jeep Ram
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Customer Reviews of Texan Dodge Chrysler Jeep Ram
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158 reviews
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by JDiggs2015 on 02/01/2018Smooth and easy buy! Thanks Texan Dodge for making this experience smooth & easy!! David was very attentive and came though with all his promises!Painless deal
by Leemvalerio on 01/30/2018The experience was painless and the staff was very friendly helpful. My salesman Marc Emms was absolutely great. No pressure just willing to help me find what I wanted and that would work for me. Thanks so much TexanExcellent Service
by Arc0311 on 01/30/2018Customer service was amazing. Tom Huberty Took the time answering what questions I had. John W. didnt waste my time and helped me find what I was looking for. I had a hard time letting go of my old JK Wrangler, but they gave me an… excellent offer for it and I love the new JK that I left with. Ive already told all of my close friends and family about my experience and I definitely highly recommend buying from them.One of the best Dealer Experiences Ive Had
by Logeox2018 on 01/30/2018I bought a one way trip ticket on a bus from Auston to Houstin. Hadn't heard from my sales guy. Called down to the office and talked with the sales manager. They gave me a ride to the dealership from the station. Paperwork was simple. The… keys for my car were with the sales agent we couldn't get ahold of. So the dealership cut me some new keys. The location was pleasent and the car is awesome. I got a great deal on the price, no haggle. I might have to give them a ring when I buy my next upgrade!Buyer beware
by trip_kid on 01/23/2018Buyer beware go to another jeep dealership. The sales guys that I have talked to their 1. Have acted like they really didn't want to do their job as a sells person, 2. Little knowledge of the vehicles they try to sell. It's easy to read a… brochure little hard to answer questions and try to bs a customer. 3. Pushing health hazard vehicles on the public. Was looking at a vehicle there that had mold all inside the vehicle and The sales guy insisted on selling the vehicle with mold. Blew off what I was saying and was only worried about what I would offer for the vehicle. Have dealt with several jeep dealership in Houston and by far this is the worst.New customer
by Georgi_Gomez on 01/06/2018John Prince is an awesome sales and service person. John turned around a negative experience into a beautiful New Custom experience. His professionalism and caring ways made me refer my sister to him. My sister was so impressed with the… way John took care of her and gave her options that she purchased a Jeep also. Thank you John I will will spread your name around. #ILOVEMYJEEPGreat experience at Texan Dodge
by dShovel on 12/15/2017I highly recommend Texan Dodge. My vehicle was detailed and ready when I arrived. The paperwork process was efficient and fast. Everyone I interacted with was friendly and helpful.RAM 2500
by geco2017 on 12/09/2017I've purchase other vehicles in the past at other dealerships and I have to say-none have compared to buying at dodge. Our salesman Ben made my husband I feel at ease -as if we were simply visiting a good friend. All of our questions and… concerns were answered. Even our finance experience was a breeze! I would definitely recommend my friends and family.Great Experience at Texan!!
by McElwany on 12/01/2017Our salesperson, Jaime was very friendly, informative, professional and my husband and I truly appreciate the positive experience we shared here at Texan Dodge Chrysler Jeep! Keep up the great work. We will be back!!Excellent people
by Wolfsburgers on 11/29/2017We love texan dodge as a family, chi-town,Tom hubberty,and Jamie mcaffrey are all great people. Will definitely buy more cars in the futureReview for New Jeep
by Shag623 on 11/23/2017Everyone that we talked to was very friendly and informative . Best experience by far to date while buying a vehicle . Top notch Texan Dodge....Texan Dodge
by Slade004 on 11/18/2017This was the easiest car purchase I have ever made. Everyone I encountered that day made my car buying experience a pleasure. I had no intentions on buying a Jeep but after I drove it I knew that was what I wanted. I love it and would… highly recommend Texan Dodge to all my friends and family.Very Nice and not Pushie
by owlspirit on 11/14/2017I️ really enjoyed my experience with my new purchase. Very nice staff and they did not push anything on my that I️ didnt want.Excellent service
by Hairislikewhoa on 10/22/2017After being to multiple car dealerships I was ready to end looking for a new car but after being introduced to Jaime he made the experience a breeze. I really liked that he was straight to the point and didn't try to put me in a vehicle I… didn't like. He listened to what I wanted and looked for the best deals for me. I really liked my whole experience with everyone at this dealership, they really know how to treat their customers. I can honestly say that when I need another vehicle I will be back to see Jaime at Texan.Very Professional
by BishopD on 10/17/2017Everyone involved in the purchase was professional and thorough. The personnel were all friendly and went out of their way to answer questions and treated my wife and me as valued customers.The good, the bad, and the ugly of car buying
by CharlesWantCar on 10/01/2017The good: 1. I got a prompt response to my email inquiry for a quote. 2. It was the lowest quote out of 18 dealerships that I emailed. 3. They honored the quote when I got there. 4. I got the exact car I wanted and got a good price.… The bad: 1. After the salesman showed me the car, I had to wait a little bit for paperwork to be prepared, maybe 20-30 minutes. I thought this could be done ahead of time to speed things up a bit. 2. After we signed the purchase agreement for the car, we had to wait for financing. For 2 Hours. Two hours? Why would it take that long to wait for financing? I have no idea. Every time I asked, I got some variation of "We're busy" The ugly: Have you ever tried to entertain two small children at a car dealership? If not, let me tell you how it works: 1. They are interested for about 15 minutes because because it's new. 2. Then they get bored and start complaining. Then you bring out the prepared snacks and toys and that entertains them for about another 15 minutes. 3. Then it all goes downhill from there. You're chasing after one kid who you thought was contained but then he discovered the back door to the outside, and your toddler decides to go lick some other customer's shoe. Go stop the shoe-licking, apologize, and the first kid is screaming "Put me down!". 4. Imagine two hours of this, and you can start to see why I didn't give them a 5 star review. Overall: They can have good prices, and maybe if you came when they weren't busy you would have a faster experience than me. Everyone individually was really nice. Their financing system needs to be sped up.Tajuanna review
by tajuannagriggs on 09/13/2017Mr. Randy Davis was very helpful to me and answered all my question that i has ask him. He made sure that i knew every little details avout my vehicle. Thank you again Mr. DavisWe're glad to hear that Randy was so helpful!
Great Service
by CathyMike on 09/10/2017Randy was awesome. Very sincere and caring. He got us what we wanted without any pressure from him. Ask for Randy when you stop in.Thank you for the kind words about Randy!
Great Experience
by Alfonso_banda on 09/04/2017Jaime Garcia was extremely helpful. Will definitely buy from him again as long as he doesn't leave.Thank you for the review!
Texas Dodge
by Ledee0916 on 08/24/2017Excellent wonderful experience. Ben very knowledgeable, professional, friendly, explained everything. Everyone else I came in contact with regarding the 2017 Jeep Cherokee were friendly & professional as well. I will recommend Texas Dodge… to my family and friends. Superb experience!Have had smoother buys, but we're about to work out differences
by Lovemytruck on 08/24/2017Nice, clean dealership, salesman could've been a little more professional, but all in all bought a beautiful truck. Would buy again, different salesman.
About our dealership
Thank you for the review and for the candid feedback about your experience. We understand that the finance experience can take a while, and we'll see what we can do to speed things up.
by texandodge on 10/06/2017