Parkway Family Mazda
Today 9:00 AM - 8:00 PM
Customer Reviews of Parkway Family Mazda
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Bobby is the Best!
by Michael on 03/13/2025
Bobby was straight forward and honest. He was knowledgeable about the vehicle and prompt with his communication.
61 reviews
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Bobby is the Best!
by Michael on 03/13/2025Bobby was straight forward and honest. He was knowledgeable about the vehicle and prompt with his communication.Horrible Run for the Hills
by Run for the Hills on 01/16/2025updated 01/23/2025I went to this dealership to purchase a new car and I wanted the price that was listed on the Internet the sales person and the finance manager gave me a price above sticker price and then they added on a $3000 package that I didn't want.… This has been the worst experience, I would never do business with these guys again I purchased a car in Conroe at another Mazda Dealership for a cheaper price and a better customer experience. Never again.....Very helpful sales process!
by Shane on 12/29/2024Adnan and Morgan were very helpful in our new vehicle purchase. Much better experience with them than from other dealerships.Excellent service
by Kerry on 10/08/2024updated 10/16/2024Paula Stevenson was very helpful, and worked with me on buying a CX50. She went above and beyond the help and was very patient with me, while trying out several options before deciding on the car I preferred. Thank you for all the help… and being so accommodating. KerryVery bad buying experience
by Jesus on 06/25/2024They wouldn't give me an out the door price. I ended up going to Jeff Haas Mazda and made the purchase with them. The sales person asked me how that went, I told him I made the purchase and shared the details just in case that was useful… for them and he was condescending and tried to give me buyers remorse. I would stay away from them.i will never step foot or recommend this place!
by The one there this afternoon on 06/18/2024I went in today and immediately asked to talk to a sales manager because i needed a best deal cash price walk out the door cost on a particular car like i had at several dealserhsips already with no problems. the manager then said he would… send somebody to talk to me. after an hour of him avoiding all of inquires and showing me other vehicles that same manager came back out and told me that i couldn't get one. I had others within 15 mins no problem. I will not use this dealership!Great used car buying experience
by Rachael on 04/20/2024Eduardo and Blake made buying our used car an easy and great experience. They were friendly and helpful and everything was very straightforward. It was definitely the most pleasant car buying experience we have had. We very much… appreciate how easy it was and how nice everyone involved was from the minute we arrived all the way through financing and signing the paperwork. I would definitely visit Parkway Family Mazda and Kia again when we need another car.THANK YOU EDUARDO @ Parkway Family Mazda
by Carlos and MT Gomez on 04/04/2024We had an excellent experience with Eduardo at Parkway Family Mazda! He went above and beyond to make it possible for us to buy our used truck today!! He looked for every possible way to make it a reality! He also brought the truck to our… home along with all the paperwork!! That is wow service!! We definitely recommend Eduardo and Parkway Family Mazda to anybody looking for good sales and customer service. A nice word also for Ben for being so nice during the road test and overall information! Thank You Eduardo and Parkway Family Mazda!!!Grandma bought a car!!
by Donna on 03/10/2024Thank you Paula for all the hard work you went through to get me the car that I wanted. You went beyond the call of duty and brought the car I picked out to my residence, then you brought all the paperwork to me for signing (whew! there is… a lot!).After my car was detailed you would have brought the car to me; but i had my son take me so he could take a look at used vehicles. This is the first time I have every purchased a vehicle without my husband and you took very good care of me! Thanks again!!Awful!
by Awful on 03/05/2024No tags or registration for over 4 months!Blake Rocks at Parkway
by Glenn on 02/23/2024Had a great experience at Parkway Family Mazda!! Blake was a great honest salesman. He did us right!Great service!!! Blake is the BEST!
by Shelia on 02/23/2024I had a great experience here! They were helpful and very enjoyable to deal with. My sales guy Blake did an amazing job!!! I won’t hesitate to use them again in the future!Anthony sales guy gave Awesome service!
by Daiana on 02/07/2024Thanks to Anthony for helping find exactly what I wanted he was very nice & made sure everything was exactly in my budget he went above & beyond for me Thank you again Anthony!Awful
by Unhappy Customer on 02/05/2024No registration or tags yet! Been driving on expired tags for almost two months now and still no answers!!! Awful service after the sale!We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager Spencer Doussan at 832-843-7209 to discuss how we can turn this experience into a positive one.
Friendly Service!
by Jessica on 01/31/2024Got a flat on the freeway and was losing air fast. Thankfully made it to this dealership hoping that someone would help me even though I own a completely different vehicle. I got out and Jacob was the one who stayed and helped me change the… flat in no time! I was unbelievably grateful for him and his kindness! If I needed a new car, I would go back just because of him! Thank you again Jacob!Paula Stevenson @ Parkway Family Mazda
by Gonzalo and Gracie Santana on 11/28/2023Paula Stevenson was a pleasure to do business with. She showed us the CX-5 and the CX-50 models. After test driving both models, Paula went over all the features of both models. We ended up buying the 2024 CX-50 Turbo model. We totally… recommend buying your next car from Paula and the folks at Parkway Mazda. We love our new ride!Exceptional Customer Service
by Chantay Powell on 11/13/2023Ms Paula was a joy to work with she was very welcoming, friendly, and the process from start to finish was top notch! If you are I the market for a new or used Mazda Ms Paula is the the sales person to get in contact with!! She is very… through.Paula's Outstanding Service
by Jason on 11/02/2023I would advise anyone to speak with Paula if you are looking for a vehicle or thinking of purchasing a vehicle in the future. Paula is kind, accommodating and amazing at what she does. Paula is the expert you need to speak with! If you have… any questions in reference to purchasing vehicles, Paula has the answers.Finally found my car
by Paula on 10/27/2023Paula was my sales person. I had been looking for 2 weeks and was fed up with con sales people. When I walked into Parkway Paula greeted me with such eagerness to help but not pushy. Her appearance was impeccable. Her demeanor was kind and… willing to make my decision a good experience and she did and that’s why I bought a car at this dealership. I am very happy with my car and I am very happy with the service I received. Thank you Paula very much on an extra note everyone else that I came in contact with or extremely nice alsoGreat car buying experience!
by Karissa on 03/28/2023Wayne was such a great salesman! He went above beyond with our car buying experience. Every question or concern we had he found the answer/solution. He worked diligently to work the deal within Our budget! Also he is a comedian, he we will… make buying a car fun!Isaiah was GREAT!
by Eduardo on 03/08/2023Extremely helpful and hassle free!
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About our dealership
We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please contact Russell Wells at 281-312-6214 to find out what the problem is.
by Russell Wells on 03/16/2024