Mercedes-Benz of McKinney
Customer Reviews of Mercedes-Benz of McKinney
Review type:
Chase Cunningham
by Garrett on 04/12/2025SeamlessGarrett, thank you for the high star rating! We look forward to your next visit! Take care!
Friendly, Knowledgeable, and Efficient
by Dclancy on 03/29/2025Salesperson, Michael Yunkus, got us the price we wanted for our trade in - he got us the price we wanted on our 2024, 350 GLE, and we were rolling off the lot in just a few hours. Couldn’t be happier…We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Treating people well makes the difference!
by MyBestLife on 03/11/2025Bob Singh sealed the deal with exceptional professionalism and customer service. It’s easy to do business with someone who has a genuine and authentic concern in ensuring you are taken care of. Even though another dealer offered me a… better price, the level of service I received from Bob was priceless. He earned my business.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wow!
by Rosalva on 02/23/2025Wow! What an incredible buying experience from beginning to end! The kind and caring staff at Mercedes Benz of McKinney will always be remembered for making me feel so comfortable test driving and ultimately buying a fantastic used car… there. Every small request that I made was honored when I was needing to check the car in different environments, and how I wanted to finance my purchase. Their pricing out the gate was also very competitive. They also were very open to having my mobile mechanic come on site to inspect the car before my purchase. This was the best overall car buying experience that I’ve had. Thank you to Glenn, Hunter, Kenny and the rest of the Mercedes Benz of McKinney team!!Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!
Excellent experience
by Mike 17 on 02/11/2025Really great no pressure experience. Stayed late to help us and made sure we found what we wanted. Very courteous and professionalHi there, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you
by Chris evans on 01/24/2025updated 01/31/2025Thank you finance manager and team for working with me and getting me into a nicer car! I appreciate you all!!Hi there, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Best MB Dealer
by Swanky Doc on 01/18/2025These guys were top notch. They didn’t waste my time. Had me in and out relatively quickly. I’ve purchased MB, Audi, Volvo etc. this was definitely a great dealership experience.Thank you for taking the time to let us know how we did. We hope you have a great day!
Top notch experience
by Michael on 12/31/2024I purchased my first Mercedes-Benz today. And it couldn’t have been a better experience. Kudos to Chase and Toni for the professional, courteous and authentic service. Engaging with Chris in F & I was the icing on the cake.Hi Michael, thank you for taking the time to leave a review for us at Mercedes-Benz of McKinney. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Best Dealership Ever!
by Lori Watson on 12/20/2024updated 12/27/2024MB of McKinney has the best service around. They are the friendliest and most knowledgeable team of professionals! If you are not using them for service, you should. Thank you!We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Sales
by Lisa.Br on 12/01/2024updated 12/06/2024Our salesman Chase Cunningham was wonderful, my experience with buying cars has been anything but pleasant but he not only made it pleasant it was quick and painless.Lisa, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
New Purchase
by KimRosenbery on 10/18/2024Peng Yao was amazing and made the process of purchasing my new GLC 300 easy and enjoyable. His knowledge not only about the car but the financing and warranty process was very helpful.Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Dishonest/unethical faulty vehicle terrible General Manager
by Evan Simmons on 09/23/2024Sales lied and manager is hiding! I bought a Porsche just over a month ago from Mercedes Benz of McKinney under the impression that the vehicle had no current or pre-existing problems or conditions. I was assured that there were none and… under that promise I purchased the vehicle. Within 2 days of buying the vehicle it was not driveable. A barely got the car back to the Porsche repair center. Upon dropping the car off I was told that there would be over $10k worth of diagnostic testing required to "hopefully" identify the problem and then another $5-7k in repairs. When I reported this to Mercedes I found out that that there WERE prior issues with the car including a ruined transfer case and rats chewing the wires. I was never told this and would not have purchased the vehicle if I had known. The General Manager of Mercedes of McKinney has been extremely unprofessional and unhelpful. He refused to return any phone calls and I didn't get to talk to him until I drove the 2 hours back to the dealership. While I was there he just fed me a bunch of bs and promised to help and call me back. The car has been in the repair shop for almost a month now and after almost two dozen calls from myself and from Porsche, the GM of Mercedes has not responded once. I believe he is avoiding responsibility because he knows that he lied and screwed me over with a bad vehicle that was broken. I haven't been able to deal with this face to face because I travel for work but I am trying to resolve this. I want them to take the car back since I bought under false pretense and I believe it to be completely unethical. I have asked this since the beginning but I just keep getting the run around! I would encourage everyone to think twice about doing business here. General manager is irresponsible and negligent. Make this right. Take the car back.Evan, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (844) 302-4009. We look forward to hearing from you.
Sales Representative
by Elizabeth on 09/09/2024Our Sales Representative Gabi (Gabriel) was great! Very professional, friendly and honest. We didn't feel rushed in our purchase and he took the time to thoroughly walk through all the features and functionality on the car. Overall, our… experience was top notch. I would highly recommend this dealership.Hi Elizabeth, thank you for taking the time to leave a review for us at Mercedes-Benz of McKinney. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Ms
by Ruvimbo on 08/21/2024updated 08/28/2024Uuuu it was awesome. I truly enjoyed the service rendered. The team was so friendly and the sales person was amazing. He explained the whole process so clearly. I felt like family. Thank you guys keep the good spirit up. Will definitely… recommend someone.Hi there, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
New GLE - Mercedes McKinney
by MikeGLE on 08/17/2024Chase Cunningham was extremely professional. He responded quickly & took great care of us! He spent plenty of time explaining the features & help us setup the technology- strongest recommendation!!!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Nice
by Ms. Mitchell on 05/18/2024Glen was very helpful. Chris made financing very smooth.Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!
Fantastic sales
by Adebisi on 04/29/2024I recently purchased a car from mercedes benz of mckinney and had the pleasure of working with Mr Martin Franklin. I wanted to take a moment to express my gratitude and praise for the exceptional service I received. Mr Martin Franklin was… knowledgeable, friendly, and made the entire process seamless and stress-free. They took the time to understand my needs, answered all my questions, and helped me find the perfect car. Their professionalism, expertise, and warm demeanor made me feel valued and confident in my purchase. I highly recommend Mr Martin Franklin to anyone looking for a hassle-free car buying experience. Thank you again for a job well done!"Thank you again for taking the time to let us know how we did. We hope you have a great day!
Exceptional Service & Seamless Experience!
by Joel Rivera on 04/04/2024My wife and I recently had the pleasure of purchasing a vehicle from this dealership, and we cannot express enough gratitude for the outstanding service we received. Despite living far from the dealership, Brad, the sales manager, went… above and beyond to accommodate us remotely. He worked tirelessly to provide us with an amazing deal, even staying past closing hours to ensure everything was taken care of while honoring the price we discussed over the phone. Upon our arrival, we were greeted with warmth and professionalism, and the vehicle was ready for us to drive off the lot. The level of customer care we experienced was exceptional, making it the best vehicle purchasing experience we've ever had. "Gabi", our sales representative, played a pivotal role in this. He welcomed us with open arms, guided us through the process, and stayed late to ensure every detail was attended to. His dedication left us leaving the dealership with huge smiles on our faces. In addition to Gabi and Brad's exemplary service, Ermin in the finance department deserves special recognition. He was not only honest but also incredibly helpful, making the finance aspect of our purchase a breeze. Overall, the staff at this dealership surpassed our expectations in every way imaginable. From start to finish, they made the entire process simple and seamless, even making accommodations for our family. We highly recommend this dealership to anyone in search of a stress-free and enjoyable car-buying experience. Thank you to Brad, Gabi, Ermin, and the entire team for your outstanding service!Joel, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great experience!
by Car buyer on 03/30/2024We were on a tight schedule and needed to Complete paperwork on a preowned vehicle quickly. Everyone was quick and helpful, especially our sales consultant Doug Burton!!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Patient and attentive
by Mercedes#2 on 03/29/2024Had a great experience with Chase. Stayed on top of us with a busy schedule, stayed late to let us find the right car, great guy.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Used GLE560 purchase
by Sharon C on 03/28/2024Demonstration of vehicle features excellent. Purchase went very smoothlyThank you again for taking the time to let us know how we did. We hope you have a great day!
Mercedes-Benz GLS-Class
Mercedes-Benz G-Class
Mercedes-Benz GLC-Class
Garrett, thank you for the high star rating! We look forward to your next visit! Take care!
by Katie Witt on 04/14/2025