Customer Reviews of Porsche Plano
Review type:
Great Experience
Porsche Sevice Review
by Porsche Svc on 08/24/2025Easy to drop off and pick up car. Friendly staff and very attentive, knew what they were talking about.Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Owner
by Timxxxx on 08/21/2025Service appointment was delivered on time and as requestedHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
2024 911 Initial service
by John Owings on 08/08/2025I have been going to Porsche Plano for a few years. My experience with the company has always been first rate. This visit was no exception. Tim Schaffer is my service advisor and he consistently informs me of any and all work being… performed, and my vehicles are always returned in a timely manner, and excellent condition.Hello John, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Consistently solid service!
by Renese on 05/21/2025updated 05/27/2025We live two hours away- The service department always (our agent is Pat) sets us up with a loaner. They work efficiently and thoroughly to complete our service needs. The videos of the service experts explaining what they are doing are… always very helpful. Thank you for consistently completing solid service! Renese HendersonHi Renese, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
Porsche Service
by Vinniedbk on 03/25/2025Had an incredible experience at Plano Porsche. They were very informative and provided great communication throughout the entire service of my car.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Lacking the Porsche Standard
by UIporsche on 01/01/2025I’m disappointed with the customer service at this Porsche dealership. Despite reaching out multiple times regarding issues with my vehicle, nothing was resolved. The staff seemed indifferent and lacked the professionalism and quality of… service you’d expect from a premium brand like Porsche. Communication was poor, and I felt like my concerns were not taken seriously. For a dealership representing such a prestigious brand, the experience fell far short of expectations. I wouldn’t recommend this location unless they drastically improve their service standardsHello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Great Experience
by Richard M. on 12/22/2024I drove five hours to purchase a used mustang from this dealership. The salesman, Christopher Ramos, was awesome and the process was fast and easy as well as the follow up.We are pleased to hear you had such a positive experience with us, Richard! If you ever need help, just give us a call. Happy motoring!
Porsche’s best
by TylerCody on 11/17/2024Service department here is EXCELLENT- fast, transparent, service advisor Jeff is very knowledgeable and technicians videos to show status of your car are awesome.Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Plano. If you ever need help, just give us a call. Happy motoring!
Outstanding Experience!
by Ron Barger on 08/03/2024We recently traded our older SE Hybrid Cayenne for a 2024 Cayenne. Mark Laurenzi was our brand ambassador and he again provided a wonderful experience. Mark sold us our SE Hybrid and again this new one. He does a wonderful job of working… with the customer, taking time to explain options, and walking us through a seamless experience. Mark upholds the Porsche brand experience.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding Porsche Dealership
by 718 Cayman S on 07/31/2024Dealt with Eric Mazariegos in Sales and Matt Bae in Finance and have never dealt with a more professional and enthusiastic team at any dealership in my over 40 years of buying cars! The standards of Porsche Plano must be very high, because… these guys do not overlook the smallest of details. I bought a used CPO Porsche 718 Cayman S from out of state, and the whole process was without an issue. Also, the delivered condition of the car was flawless, show-car quality despite being transported over 1600 miles! Highly recommend Porsche Plano!Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Best Porsche Dealership in Dallas
by mhrutledge on 05/19/2024We bought our first new Porsche recently and would highly recommend anyone else shopping for a new Porsche check out Porshce Plano. Our saleman Andy Parker made the buying experience straight forward and pleasant. My only job was to keep… my wife out of a new 911, and get her in a Panamera, which is what she really needed for her work car. She said in four years when we have paid off the Panamera, nothing is going to stop her from buying a "work Porsche 911 Turbo"!Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Plano Porsche
by RafaelZ on 04/03/2024Our sales representative was courteous & attentive. The purchasing experience was calm & seamless.Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Plano. If you ever need help, just give us a call. Happy motoring!
Excellent +
by DoraP3211 on 02/28/2024Fantastic service, great communications, texting is convenient, plus you get a video of the overall condition of the vehicle. Patrick does a great job of responding in a timely manner.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
New 718 Spyder Purchase
by Kevin Dallas on 02/26/2024I recently purchased a used 718 Spyder from Porsche Plano and the experience was great. Mark in sales was great to work with very upfront about everything and made the sales process smooth. The great service continued in Finance with… James who took the time to ensure I understood everything I was signing and options available to me. If you are in the market for a new or used car, definitely take a trip to see them!Hi Kevin, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Used car purchase
by Hammer66 on 02/18/2024Bought a Porsche Macan from Porsche of Plano and absolutely love it. The experience was fantastic also. No hard sell, just informative. Ask for Jorge.Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Our 2nd Porsche is improving our Smiles per Mile!!
by Mike D on 02/14/2024My wife and I were in the market for a Certified Pre Owned SUV type of vehicle. Our 2021 Jeep Wrangler Unlimited had lost it's luster with us, and we spent several days shopping and considering replacement vehicles online. Finally, my… wife suggested we talk to the person who sold us her 2019 Boxster, so we stopped in at Porsche Plano and met with Mark Laurenzi. After discussing with Mark the features we were looking for and our budget, we started by driving a Macan. We both drove the Macan to get a feel for it and see if it would fit our needs. Because we wanted a little more back seat and cargo room, we then test drove a Cayenne. We loved it, and knew that would be the model we were most interested in. From there, Mark started looking at what CPO inventory was readily available. Mark found us a 2020 model year that was recently acquired on a trade in. We went and looked at the vehicle. He warned us ahead of time that it needed to go through the clean up and certification process. Upon seeing it, I knew that was the one I wanted. We weren't in any kind of hurry, so we told Mark to let us know when it's been through the CPO process and was ready for us to test drive. Once it was ready, we came back and test drove the vehicle, and that was all it took. One of the refreshing things about Porsche Plano and Mark is that there's zero pressure. They won't push you towards any specific vehicle if you're not certain. That's pretty refreshing in today's car buying climate. When it comes time for us to make a future purchase, we will definitely be reaching out to Porsche Plano and meeting with Mark Laurenzi!Hello Mike, we're happy you found our staff to be so supportive during your experience here at Porsche Plano. Thank you so much for being one of our valued guests and we look forward to your next visit!
Amazing experience
by E. Hoffman on 02/09/2024Yann, Jon, James and the entire Porsche team were excellent throughout the entire process of purchasing my vehicle. I couldn’t be more happy with my choice!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Plano! Drive safe, and we'll see you on the road.
oil change
by porsche on 01/08/2024Was handled very professionallyHi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Reputable
by Tom L on 12/29/2023Great place to purchase quality cars. Purchased my second Porche from Mark Laurenzi. Very professional and pleasant to deal with. Sales process & delivery was very through. Mark would spend as much time as needed for all stages of the car… selections & evaluation, purxhase process & delivery. The sales process was very comfortable & not pushy at all.Hi Tom, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
My Birthday Gift
by Pcarr on 12/21/2023Customer Service 💯! My sales person Yann @ Porsche Plano was perfect for dealing with my big brother that knows everything!! I was impressed from the time I enter.. from sales, merchandise sales, finance department. And Coffee was… pretty good also.Hi, we appreciate your positive review of your experience with us! Feel free to stop by if you ever need any more help.
my car broken lock box, front trunk could not stand up when open
by Coleon Wynn on 12/26/2023no one try to fix it in Porsche Plano. who i can complain to them !?Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 249-0910. We look forward to hearing from you.
Porsche Macan
Porsche Taycan
Porsche Cayenne Coupe
Porsche Cayenne
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Richard! If you ever need help, just give us a call. Happy motoring!
by Chole Yates on 12/24/2024