Ray Huffines Chevrolet
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Customer Reviews of Ray Huffines Chevrolet
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Huffines Chevrolet, Plano, Texas
by Bobby "B" on 08/09/2025
I had just purchased my 2025 Chevrolet Corvette E-Ray and had previously ordered, through the dealership parts department (thanks to Marc Hensley) some accessories that I wanted to have installed on my absolutely gorgeous E-Ray prior to me… driving it home. The entire process couldn't have gone any smoother. Thanks especially to Kaylie Clark who was 100% responsible for the entire process going absolutely seamless. Henry Borders was also instrumental in managing all the service department personnel in order to get me on my way home.
My sincere thanks to all of the Huffines Chevrolet team members who made the purchase of my 16th Corvette so positively memorable.
Robert E. Broderick, Jr.
U.S.Navy, Retired
Laguna Vista, Texas
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Huffines Chevrolet, Plano, Texas
by Bobby "B" on 08/09/2025I had just purchased my 2025 Chevrolet Corvette E-Ray and had previously ordered, through the dealership parts department (thanks to Marc Hensley) some accessories that I wanted to have installed on my absolutely gorgeous E-Ray prior to me… driving it home. The entire process couldn't have gone any smoother. Thanks especially to Kaylie Clark who was 100% responsible for the entire process going absolutely seamless. Henry Borders was also instrumental in managing all the service department personnel in order to get me on my way home. My sincere thanks to all of the Huffines Chevrolet team members who made the purchase of my 16th Corvette so positively memorable. Robert E. Broderick, Jr. U.S.Navy, Retired Laguna Vista, TexasEquinox
by Satish! on 07/08/2025The process was simple, quick and efficient. Alfonso was helpful in answering all the questions. We agreed on a price and there were no hidden costs after that. We just signed the papers and took the delivery and drove offElectrical Ground repair on New Silverado
by Rob's Truck on 04/11/2025Unknown issue cause a check engine icon to light up. I called a couple of closer dealers and tehn Huffines. The got me in quickly then diagnosed and fixed teh problem in one day.Excellent!
by Jenna Trolio on 01/08/2025Javante was great! Very easy to work with, answered all my questions, and made the process incredibly stress free.Happy Customer
by Walton’s on 01/06/2025Happy to do business with Ray Huffines Chevrolet Plano with my Ev Blazer 2025 purchase experience without pressure Joby in sales & the finance Department team had paperwork easy to sign & goReplace Oxygen Sensor (O2Sensor)
by Bill Nimer on 06/24/2024The care team was very in tuned with my needs and were able to get me in and out in a timely manner.
The following reviews are more than two years old. They are not included in the overall rating.
18 reviews
Oil change
by Oil change on 02/02/2023Took my car in for an oil change and 1 minor repair and in my estimation it took way to long. Other than that, very friendly service.I called hoping to apologize to you. Yes, we should have performed this repair in less time. I spoke with both the service advisor as well as our shop foreman to ensure this does not happen in the future. I apologize for the inconvenience we caused you. We would welcome the opportunity to earn your trust again in the future. Sincerely, Craig Robbins General Manager
Huffines, Plano. Honest & efficient service department
by TomasLes on 06/06/2022Not only is it a pleasure to do business with the entire Service department at Huffines , Plano, the true test is when a special situation on complication occurs. This does not happen often but when it does Huffines, Keith Overtruf & Henry… Borders, researches the entire problem and comes back with options or a solution. Very comforting to know you really can trust this dealership.Huffines Service Department
by Traverse on 05/23/2019Consistently provides quality serviceGreat experience
by Lanceb36 on 04/19/2019Clear and easy processCouldn't Be Happier
by LucasFamily on 03/01/2019Thank you Chris Ninos and the Huffines team for checking off every single thing on my wish list, price included! Could not be happier with the service we received. I will recommend Huffines time and time again!Review
by Veronica on 12/26/2018updated 01/03/2019After years and years of going here. I was disappointed. I felt like a problem that was intermittent was encouraged to be addressed later as it was not happening and I was asked to change an air filter. For $75. This is my fourth Chevy… pucchsses form here And taken then all to the service department every time. Never heard of this requirement. Felt I was targeted for easy commission.Terrible Sales Manager
by tntnichols on 07/26/2018Bryce Bessler was arrogant and very unprofessional in all aspects. I found my dream car at another dealership. The way I was talked down to is not something that I wish on any one trying to purchase a new car. Huffines is not the place for… me EVER!Terrible Customer service
by Kathryn on 10/31/2017We bought a truck from them in August that was suppose to be GM certified. Not even two months later now they are saying that the battery is no good and we need to pay almost 300 dollars to replace it because it is not covered on the… warranty. How on earth does a truck pass GM certification with a bad battery. They are not even willing to pay for the part themselves. The truck still has dealership tags on it! The sales man forgot to order tag for the truck as well so we still do not even have license plate tags. This is just ridiculous and I feel as if we are being taken advantage of so they can make a buck off us. Every time we call we get the run around and no one will take ownership of the mistakes. Will never buy any type of car from any huffiness dealership ever again.Excellent New Car Sales Experience
by DaveBr on 08/06/2017Everything was excellent dealing with Ray Huffines Chevrolet in Plano, TX. From the first time I spoke with Chuck Winnett our salesman, he did everything he could find the exact car we needed at the price I wanted. He even exceeded my… expectations. Chuck was very quick and responsive and even though they didn't have the exact vehicle on their lot, he found one at another dealer and brought it in for no additional charge. The financing went excellent also as they were able to meet or beat all the other financing I had found myself and they were very quick and easy to deal with. Everyone was very pleasant and thorough and made us feel very welcome. The fact that we drove almost 200 miles to purchase this vehicle even though we have a local Chevy dealer in town speaks a lot. They know their business and I was able to complete the deal entirely by phone and email so that all I had to do was sign the paperwork once we came in with no hassle or haggle. Next time I need a new car, I will trust Ray Huffines in Plano!New Truck purchase made easy!
by rhuntington3 on 05/02/2017Steve Rutherford, Bryan Etzel and Bryce Bessler made turning in a lease and getting a new lease quite easy! This dealership is top notch and make the process as pain free as possible. I needed to be finished by a certain time in order not… to be late for work and Bryan beat that time constraint. Much appreciated!Honest, professional, warm and welcoming!
by Amir_Natan on 04/05/2017Great experience with Mr. Dan Werner. Honest, professional, kind and with a great sense of humor. There is no feeling of pressure in the dealership unlike many others. They give you the feeling you can take your time to decide. The… atmosphere is welcoming and all employees are nice and helpful. Very enjoyable experience!Above and Beyond
by RShultz80 on 01/21/2017The Huffines team went above and beyond our expectations, We were in the market for 2 vehicles--one for me and one for my daughter. We took an initial test drive with Huffines, and about 3 weeks later, in doing some research, I allowed a… web site to share my information to get a feel for pricing, across dealerships in the areato which I got a LOT of e-mail responsesone of which was from Huffines. They did an outstanding job of simply taking my word for what I thought we wanted, and did what they could to locate them. None of the other dealerships who responded to the web site inquiry gave me the same level of attention or help. When we first settled on a deal for both vehicles, there was hope that my daughter's would be able to take advantage of a Bonus Tag discount of $1,000. She is on a VERY tight budget, and this discount would just bring the total cost within her budget. When I picked up my vehicle, I was told that she would not be able to get the discount after all. We were very disappointed; but the Colorado was perfect, and the deal was hard to pass up, so she determined to go through with it anyway. Unbeknownst to us, however, the Huffines team got together and found another way to give her the same discount. You cannot imagine the thrill and gratitude when we picked up her vehicle, and they told us of the discount. Huffines went above and beyond, in every respect, and they will be the first place we stop the next time we are in the market for a new vehicle. Thank you, Huffines.45k Maintenance
by yatyasUSMC on 01/18/2017I was ignored by every single person, I took my vehicle for a 45k service which include oil change, filter oil and air change, tire rotation, and lubrication, and all i got was an oil change no body call me before or after my appointment.… at the time to pick up my vehicle and settle my bill every one was to busy to talk to me, Very disappointed to say the leastGreat Service Dept and sales dept.
by Mhcoates65 on 11/03/2016I called one day and got an appointment the very next day when I wanted it. I showed up 30 minutes late and was treated GREAT ! Keith Overturff was my service advisor and is a very good man to deal with. I would highly recommend this… dealership to anyone. I chose them because they are a family owned business and NOT a nation wide big corp. They made our new purchase very easy and I always feel welcome there, always treated with respect by everyone there.Very Happy and Very Safe Purchaser
by pearlmargie on 09/02/2016I purchased a beautiful 2012 Mazda 3i Touring Sedan with so many features, I don't even know what they all mean yet. This Mazda was in hot demand by the public when I arrived to see it. (The instruction manual for this car is twice as thick… as for any car I bought before.) This is the 8th car my husband I I have purchased, new or used, at a Huffines auto dealership. I bought it under sticker price, and had a sales man who worked like crazy to find me a good car and loan at the monthly premium I needed, working the numbers upside down and sideways to make this work for me as a single mom. The car meets all my transportation and comfort needs, which is something, considering I am handicapped for mobility and live with terrific chronic pain. This car is affordable and comfortable, with good lumbar support. With the sleek lines and wonderful 40 MPG on the highway, it will make a safe journey to see my college kids out of town. I want to send Kudos and shouts out to salesmen Miguel Lopez (who researched the night before I came in and had the car waiting for my appointment on a busy Saturday), Eric Stovall (my second car in a row bought from him, and he drove with me and worked out the final deal) and finance manager Gadiel Plaza, who scoured financing options for an interest rate I could use, Ray Huffines' organization is tops in my thinking, and the place I go when I need a car. I believe the quality of the deal reflects the quality of the people there, not just the wonderful selection, and that Mr. Ray Huffines's character and leadership has a good trickle-down effect through his entire organization, drawing good people to his team. I am grateful to all the team who helped me, seen and unseen, and for the Huffines 125-Point Certification process that takes the worry out of buying a used car. Great job, everyone. It has been a delight! I will be back in a few years, again!
Chevrolet Equinox
Chevrolet Traverse
Chevrolet Colorado
Chevrolet Corvette
About our dealership
Ray Huffines Chevrolet Plano is your long-time family-owned Chevrolet dealership in Plano. We treat you like family, and that's the reason why our loyal customers keep coming back. We're proud to offer an extensive inventory of new Chevrolet vehicles, commercial vehicles and quality used vehicles. We also feature competitive lease deals, demo specials, certified Chevrolet service and body work. We are dedicated to providing exceptional customer service and being an integral part of our local community.
What sets us apart
We are proud to be the recipient of the General Motors Mark of Excellence Award, General Motors Jack Smith Leadership Awards, and Reader's Choice Community Awards.
When you need Chevy Certified Services like an oil change, tire rotation or brake inspection in Plano, visit Huffines and we'll take care of you!
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
- Cable Television
Languages Spoken (2)
- English
- Spanish
Thank you for your great review and for trusting us for your service needs.
by Craig Robbins General Manager on 06/24/2024