Ewing Buick GMC
Customer Reviews of Ewing Buick GMC
Review type:
New 2025 Yukon Denali
Outstanding Customer Service
by Anthony on 04/24/2025Kevin Braden of Ewing GMC helped with the service advising of my car which needed to be serviced. His knowledge and recommendations gave me the satisfaction that I shop at the right dealership. Their customer service is outstanding!New 2025 Yukon Denali
by Chazfar on 01/22/2025updated 01/29/2025The transaction was smooth and uneventful. Randy did a great job from start to finish.Chazfar, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Ewing Buick Sales
by Sherry J on 11/13/2024I was very impressed with Mr. Aaron Komon he was knowledgeable and made the negations go super smoothly. He showed a real interest and care for his clients of course me being one of them. His skills showed exemplary skills and courtesy as… we spoke and looked at the vehicle. He seemed to be very honest and was a bit busy. But that explains why he has the clientele he has. I have already recommended to other looking for Buicks or any of the GMC family products. He definitely an asset. Shown by his tenacity to go the extra mile for me.Sherry, we're happy you found our staff to be so supportive during your experience here at Ewing Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Highly Recommend
by Bradyagent on 11/12/2024Just had a fantastic experience with Randy at Ewing Buick GMC! He made the process of purchasing our new Envista smooth, straightforward, and enjoyable. Randy’s knowledge and customer service went above and beyond, making us feel well taken… care of from start to finish. Highly recommend him and the dealership—definitely a 5-star experienceOur staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Late and poor quality workmanship
by JamesHuss on 11/01/2024Took truck in for oil change , air and oil filter replacement and tire rotation. Also asked for the shop to investigate and rectify noise and vibration issue. I made an appointment with those items listed. It took a day and a half to… get my truck back and then later in the week when backing out I note the truck is leaking oil onto the garage floor. I checked to make sure the plug was at least not loose, and verified oil drops around the plug. I didn’t check the filter yet. Taking it to a local Midas to review for me and rectify as I cannot get into the dealer .. they are busy. Price quoted and charged , fair for the work , if it had been done with good quality. This is a diesel 3.0 duramaxWe are disappointed to hear that you did not have a more positive experience with us at Ewing Buick GMC. We'd like the opportunity to discuss this with you. Please reach out to us at (972) 964-3540 at your earliest convenience to discuss how we can turn your experience into a positive one.
Love EWING GMC/Buick and salesperson Quintin Carter!!
by Vickie C. on 10/22/2024Salesperson Quintin Carter was AWESOME~. He was very informative, answered all questions we had, extremely patient, helpful and knowledgeable. A plus for me was that he was NOT a pushy salesmen. This and the automobile we purchased both… sealed our decision. This EWING GMC/Buick dealership is beautiful, clean and modern. Love the complimentary snacks and coffee.We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick and painless
by JustASurvey on 10/02/2024Had the vehicle we were looking for and helped us feel confident we were getting a good deal without having to do battle for it. Paperwork process went smoothly and as quick as can be hoped for.It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Ewing Buick GMC and we hope to see you again.
Amazing service!
by Butterfly 🦋 on 09/01/2024Love the fact that my service appointments are always completed within a good time frame! My vehicle is serviced exactly at the time set and not pushed aside unlike other dealerships if dealt with before! Y'all definitely deserve 5+stars… for the service staff alone and waiting room! Always greeted and treated with respect and kindness ❤️We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
S. Evans
by S. Evans on 04/09/2024My sales guy named Tommy Roy was outstanding and knowledgeable, he was the main reason I bought the car. He went above and beyond. Tommy delivered my car on his day off and it was detailed, thanks Tommy for all of your help.It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Recommend Ewing Buick GMC Plano
by TexasForever on 05/11/2023Prompt attention by Service Representative and keeping me aware of service progress. Scheduled services for this visit completed by stated time frame. Clean, comfortable lobby with guest wifi and business center for customers to work while… waiting. I will continue using Ewing Buick GMC in Plano and highly recommend this location.We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Ewing Service Department and Jim Bearden
by Phillip on 03/31/2023Jim Bearden in the Service Department is outstanding in providing assistance to this particular customer EVERYTIME. His customer service skills are Elite and he makes it happen. I never feel like a number and always feel like I'm getting a… fair shake at servicing my vehicle which is not easy to find these days. I've purchased a lot of new vehicles over the years and dealt with many service departments, but Jim Bearden at the Ewing Service Dept is number one in customer service. They really know how to treat customers right.Phillip, we're happy you found our staff to be so supportive during your experience here at Ewing Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service at Ewing Buick
by G Berry on 02/05/2023Excellent service , I waited for my car and used their internet and comfortable customer work space. They had outstanding snacks and their attendant makes excellent cappuccino .We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great service experience
by Adventurer on 02/01/2023I had scheduled service that was a great experience. It was great to see the dealership fully staffed during a snow and ice storm and open for business. Service consultant handled everything professionally and with a smile. I was also… provided additional info on recalls and even added new wiper blades to my oil change and tire rotation. The customer lounge was awesome as I was able to grab a coffee and utilize wifi to get work done.Your satisfaction is important to us, so we want to sincerely thank you for choosing Ewing Buick GMC and we hope to see you again soon!
Great Service
by lynncris on 04/10/2022Great buying experienceHi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
Love it!!
by Joe_Sam on 01/19/2021I was satisfied with the quality of work performed on your vehicle.Your satisfaction is important to us, so we want to sincerely thank you for choosing Ewing Buick GMC and we hope to see you again soon!
Routine Maintenance
by R. Sorensen on 01/05/2021updated 01/12/2021Prompt, courteous and efficient service. The service waiting area is bright and comfortable.It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GMC AT4
by DKhunter on 03/06/2019Best new car experience I have ever had at any dealership. Fast, easy with great customer serviceThank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!
Great experience
by GigiRX18 on 05/10/2018Gary Parr was our super salesman. He made buying my new Cascada convya wonderful experienceGMC yukon
by LRPRESTWOOD on 03/24/2018Jim Beardon is a great service rep. Did a great jobOur staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Terrible Service Center
by AjsTxs1985 on 10/20/2017Went to this service center 2 times. The first time they misdiagnosed my GMC Terrain and they did not give me a full report on issues. The second time I went here they could not tell me why my Terrain starts up and sounds like a diesel… truck. The service advisor was not there to greet me and tell me what was done to my car or what the issues are. He left a handwritten, extensive list of parts amounting to $2200. No explanations were provided. I will never use this dealership/service center again. Frankly, the bad customer service starts in GMC Corporate, however, the service centers provide little to no condfidence or relief.Randy Harp @ Ewing GMC is the best!
by Ewing_Fan1 on 05/06/20172nd car from Randy at Ewing GMC. Professional and courteous!
GMC Sierra 1500
Ford F-150
GMC Yukon
Chazfar, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
by Stephanie Mavis on 01/30/2025