Gillman Honda of Fort Bend
Today 9:00 AM - 9:00 PM
Customer Reviews of Gillman Honda of Fort Bend
Review type:
90 sales reviews
Sort by:
[non-permissible content removed] in high grass
by Carlie on 09/04/2021Whatever you do don’t give this place any type of “refundable” deposit they will take weeks to give it back to you (changing the excuse every time) also geez you get swarmed as soon as you pull up even if you have been there five days in a… row … marissa the “manager” is very sketchy.. Personally wouldn’t trust her.. it’s very hard for her to take NO for an answer..I honestly wish my salesman would of left her out of it!! Lots of added addendums on the prices .. Umm… yea .. instead of waiting for me to make up my mind basically they tried to force me to buy a car which is my personal opinion on my experience there … The next dealership I went to had zero addendums added aaaaaaaand sold me my car at INVOICE price!!!!! It’s a 2020 with 14k miles 😁😁😁 never forget there’s always another car at another dealership…. never settle!!! (Edit: Also 2 people that I know of there have Covid and one of them is the manager and the salesman I was working with directly 😢 )Fishy business
by Shubhadeep on 06/11/2020June 10, 2020 SALES VISIT - USED "Fishy business" - Shubhadeep I went here today to test drive a 2017 Honda HR-V, listed at $13921 on various websites. I felt nice about the car after driving, but the real drama just began afterwards. I was… told that some odd $3500 will add to the listed price of $13921, as it is a certified pre-owned car and they did some service like tire change, etc. With that add on, the tax, title, registration all summed up to as much as $19000, which I felt is absolutely insane. First, if I am paying $19k, I can better buy a brand new one, why bother buying a used car? Second, why do they not list the full/real price on the advertisements? In these difficult situations with the pandemic and this hot weather, I drove with a friend almost 100miles from my place to test drive this car to discover that they have hidden charges amounting to an insane $6000. This is plain and simple harassment. It was a very frustrating experience and would like to make everyone aware of this. Absolutely not going here back again.Bad Management
by Honda Civic Si on 04/15/2020Purchase experience went smooth, 4-4-20 I give credit to “Kutaiba” for the sales experience. I purchased a 2020 Honda Civic Si. I have had to come back three times after the purchase from the dealership. 4-8-20The first time was because I… windows were not tinted correctly. By me saying not correctly I mean, the windows were not cleaned correctly when the tint was installed, also the cutting on the tint was not clean cut. You could also see that the roll of tint was banged up by the crinkles shown on the tint once it was installed on my car. Needless to say, the tint was “re done” but you can still see the crinkles from the tint and the rear window was still done incorrectly. When I picked up the vehicle from the tint replacement, my car was damaged and needed paint because the damage went all the way through the paint. At this point I’m giving the dealership a chance to prove themselves once again. I showed up today 4-13-20, spoke directly with GM Teno and he himself can tell you the job was done horribly. There was a puddle of over spray in the rear bumper, the buffing job had left swirl marks all over the passenger side, there was more over spray on the passenger door and from then I realized no one bothered to look over this job and make sure all of my issues were taken care of and I wouldn’t have to come back again, knowing this was my fourth time returning. I left the car to attempt once again to get another issue corrected. At this point if the vehicle is not done correctly I will leave the vehicle with the dealership, assure I get my down payment returned and continue my search somewhere else. Thank you Honda for the opportunity but I will not be held responsible to drive out with a fake smile on my face knowing I paid for a “new” vehicle that was spotless and now expected to leave with a damaged vehicle that has a sloppy paint job, you expect to come to the dealership and assume you get top notch service and not a mediocre “deal with it” attitude.Laura in sales
by Laura in sales on 03/01/2020Laura was great and very professional! They gave me what I wanted and made sure I was happy!Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Laura. Please let us know if we can ever help you in the future.
Laura was amazing ! Whole team was
by Matilda on 12/12/2019Awesome service. Would recommend to all my familyWe cannot thank you enough for your wonderful review of Gillman Honda Fort Bend and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Gillman Honda Fort Bend Team
Best Car Experience Ever
by Noel_1 on 10/04/2018updated 10/16/2018How fast service was.Survay
by Isac on 10/08/2018updated 10/16/2018Well everthing ... Patrick was very helpful find the perfect car for meGreat place to purchase a car!
by Hannah on 10/07/2018updated 10/16/2018Helpful & knowledgeable.Great experience!
by Danielle on 10/07/2018updated 10/16/2018Very knowledgeable about different carsAnthonySilvas
by Anthony on 10/08/2018The sales representative was very impressive. Knowledgeable, Friendly and felt welcomed as soon as I arrived. I can't express enough the courtesy he gave me during the entire process of purchasing my car. I plan on telling everyone to… purchase there next car there. thank YouGreat car buying experience at this dealership!
by Geneva on 10/03/2018updated 10/09/2018The relaxed and non- pressured atmosphere of the total event of purchasing a car was impressive.IkeiaSteele
by Durward on 09/28/2018updated 10/05/2018Fast, friendly, and knowledgeableGreat experience!
by Fatmata on 09/30/2018Staff were very friendly. Everybody Mr.Daniele was amazing. The manager was very kind and professional.Awesome experience with Jordan and everyone @ Gillman Honda in Rosenberg, T
by Lani on 10/03/2018Very professional, knowledgeable and truly kind. You got a sense immediately that they weren’t just there to sell cars. You felt that your needs and desires came first. Jordan was a pleasure to work with. He made sure I knew as much about… my car as possible.My Honda Lease Experience at Gillman Honda, Rosenberg, TX
by Elsita_ev on 10/02/2018Short waiting time. Moses had everything ready. His prep work was important to my positive experience.Honda Buying Experience
by Sue on 09/26/2018Friendly atmosphere and the sales people really made you feel comfortable.Excellent Service
by Kerry on 09/18/2018updated 09/25/2018Friendly and the staff went above and beyond to help me get a new car.Team Gillman was there to help my needs
by Francis on 09/18/2018updated 09/25/2018It was my first experience with purchasing a vehicle under financing and I didn't have credit history as this was my first build up and Team Gillman was there. ThanksMrs
by Rhonda on 09/17/2018updated 09/25/2018Enjoyed working with salesman Jeremy Lavelle. Very through and patient and no high pressure selling. Took his time to explain our new Accord to my wife and I. Very pleasant.Best purchase ever
by Rose on 09/17/2018updated 09/25/2018Very friendly and informativeGood price and fun buying experience
by Kate on 09/14/2018updated 09/21/2018Great working with Victoria, Daniel and Arturo. Love my 2.0L Touring Accord. Good price and fun experience. Thanks.
About our dealership
We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do my best to address these issues. We look forward to speaking with you and regaining your trust in our business. Best, The Gillman Honda Fort Bend Team
by Gillman Honda on 06/12/2020