Customer Reviews of Round Rock Nissan
Review type:
Renee was great!
Wayne!
by Montavia J on 02/14/2024Mr. Wayne has never disappointed! Even though there are locations closer to home I continue to go here just for him! He is absolutely great. Always attentive and friendly.Thank you for your loyalty and for sharing your positive experience with Mr. Wayne! We're thrilled to hear that he has consistently met your expectations and provided great service. We appreciate your choice to come to our location just for him. We're grateful for your trust, and we look forward to serving you again in the future!
Great Job!
by Player928 on 02/09/2024Went in for oil change plus 15k service. Estimated 1.5 hours. Done in one.That's wonderful to hear! We're glad to know that your oil change and 15k service were completed efficiently, even ahead of the estimated time. We appreciate your business and look forward to providing excellent service in the future!
Service on my Altima 02/06/24
by John J. on 02/07/2024Big thanks to the Round Rock Nissan Service Department for the quick and professional service work performed on my Nissan Altima. Special Thanks to Lynn Thurmond for always treating us like her most important customers. Her professional… attitude and attention to every aspect and detail of the need to get our vehicle back in perfect condition in order to get us back in working order and back to our daily routine in the quickest amount of time without missing any detail. Please keep Lynn around for all her long time customers and also her newest customers. I'm always happy to see her any and every time we need service. Thanks a million as always.Thank you for your kind words! We appreciate your feedback and are thrilled to hear about your positive experience with the Round Rock Nissan Service Department, especially the quick and professional service provided on your Nissan Altima. Lynn's commitment to professionalism and attention to detail has made a lasting impression. We're glad to have her as part of our team, and we'll make sure to pass along your gratitude. We look forward to serving you again in the future!
Best dealership experience ever!
by LHill1234 on 02/02/2024Everyone from the moment that I walked in was friendly and professional. Brandon Swanwick was the sales person and I couldn’t have asked for a nicer person to work with. He was very well informed with the vehicle that I purchased and went… over everything with me in detail. We loved this dealership so much that my husband purchased a vehicle five days later! Definitely not your typical auto dealership experience, and it was well worth it to drive to Round Rock. The management team was the absolute BEST!We're delighted to hear about your positive experience at our dealership. It's wonderful that everyone, especially Brandon was friendly and professional. We appreciate your kind words about the well-informed and detailed assistance provided. Congratulations on both your and your husband's purchases! Thank you for choosing us and taking the time to share your positive feedback. Safe travels to you both!
Service Department
by Javier Diaz on 02/02/2024Noel was very professional and offered a warm client experienceIt's fantastic to hear that you had a great experience and that Noel provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Titan Repairs
by Jdnatex2 on 01/31/2024Quick drop off fast turn around good communicationWe are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Fast friends
by KGeorge on 01/29/2024I felt so taken care of by Lynne! Her attention to detail and making sure that I understood everything was refreshing.It's wonderful to hear that Lynne provided you with a great experience and took care of you by paying attention to detail and ensuring you understood everything. Customer service like that is truly refreshing. Safe travels!
Round Rock Nissan
by PVILLE5 on 01/25/2024Service advisor Lynne was great. Made me feel valuedIt's fantastic to hear that you had a great experience and that Lynne provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Oil change
by Luvmytruck on 01/19/2024Great service! Eric is an awesome advisor and always updates me on the status of my truck. Very nice man!Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great quick and efficient Service !
by TigerTiger on 01/19/2024I had a great experience today. It was fast and efficient and accommodating to my schedule. I definitely would recommend.Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Disc brakes and pads.
by PCompton on 01/19/2024Eric Paske is always joyful to take care of my car needs. He has exceptional customer service!Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Exceptional
by GDarby20 on 01/19/2024Eric took Great Care of me. From the time I arrived he Great me with a warm inviting Welcome and he provide me with Detail Services for my car. Throughout the Day he made a Great Gesture by having a pleasant conversation while I was waiting… for my vehicle to be ready. I was comfortable from the Beginning to the End of the Services. Thank you EricWe're thrilled to hear that Eric took great care of you! It's wonderful that he provided a warm and inviting welcome, detailed services for your car, and engaged in pleasant conversations to make your wait more enjoyable. We're glad to know that you felt comfortable throughout the entire service process. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!
Brandon Solviski salesperson is the BEST!
by Shell K on 01/17/2024I’ve been to Nissan Dealerships many times to buy a new car including the Nissan at Austin. Didn’t buy a car from any of them. Decided to go to Nissan Round Rock and Brandon the salesperson is the best salesmen ever! He went above and… beyond helping me for 3 days in choosing a car. I tested over 6 cars before I found my new car. I had some issues trying to trade-in which I lost the title but it was all my fault. Brandon and other staff made it so much easier to get another title in a few days rather than to wait 4-6 weeks through the DMV. Brandon and the manager also gave me a big discount on my car. I love my Nissan Ariya Evolve+. Thank you again Brandon!Thank you for sharing your outstanding experience with Brandon at Round Rock Nissan! It's fantastic to hear that Brandon went above and beyond to assist you over three days, helping you choose the perfect car. It's great that the team, including Brandon and the manager, made the process smoother for obtaining another title and provided a generous discount. Congratulations on your new Nissan Ariya Evolve+! Thank you for choosing us, and we look forward to serving you again! Safe travels in your new car!
Service 1/1/2024
by Tubbs Nissan on 01/10/2024My service guy if and as it continues is A1 reliable and dependable.5star Let’s continue to work together thank Mr.TWe are thrilled to hear that you had an A1 experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Fair and quick sale! Thank you.
by matt_moon on 01/08/2024Quick sale... the manager was willing to come down on the price due to some issues. Salesperson was kind and personable.Congratulations on your new vehicle! We are thrilled to have provided you with a fair and quick sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
My Nissan Rogue
by Janifos on 01/05/2024Excellent- my service advisor is the best! He always takes care of my Rogue. I rely on this service department at Round Rock Nissan! It’s the only place that services my Rogue and keep it running like a charm!We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great Service
by Tsileo12 on 01/02/2024Might not be the most cost efficient service in the area but it’s like “white glove” car service. Video report along with word report of services required and up front pricing.We are thrilled to hear that you had a white glove experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
BUYER BEWARE
by Madison Biggs on 12/26/2023If I could give 0 stars I would! I never write google reviews, but feel it is necessary in this case to hopefully save another person from the same situation I experienced with this dealership. I inquired about a Nissan Armada at this… dealership. I was told by Rene it will was available and all I needed to do was start the financing application to get the ball rolling to purchase the car. The dealership pulled a hard inquiry from my credit!! After giving them my DL and filling out all the info they needed to send to the finance office, Rene told me because it was the holidays it would take them a few days to get back to me about the payment options but not to worry they were working on it. Fast forward to two days later, the car was removed from all internet sites. When I called the day after Christmas to ask about this, the manager told me they ended up selling the car Saturday the day after I had spoken with Rene about proceeding to purchase the car. He then back tracked and said she didn’t realize that the car had already been sold prior to speaking with me on Thursday. So which is it?! Was the car sold before Thursday or on Saturday? I’m gonna go with on Saturday after all my information was given to them. This dealership is CROOKED. They are not truthful about the things they tell you. I should have read all the other reviews about very similar experiences and went with my gut to steer clear of this dealership! This is what gives used car salesman bad reputations. This is why people can not trust dealerships and what they’re saying. I would steer clear of this place and not waste any of your time!!! Take heed to the reviews because they’re all so telling of the customer service and trustworthiness of this dealership.Mrleroy
by Mrleroyp on 12/14/2023Had to replace a tire for my wife’s Jeep In and out within 1 hourThat's excellent! Quick service can make a big difference, especially when you're on a tight schedule. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great Service Wayne Ruark 👏
by Tommy Brown on 12/06/2023Kept me informed on my issue and worked with other locations to resolve my problems.It's fantastic to hear that you had a great experience and that Wayne provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Cvc replacement
by lmconnally on 12/05/2023TimelyThank you for your visit!
Nissan Rogue
Nissan Frontier
Nissan Sentra
Nissan Altima
Round Rock Nissan invites you to visit our car and truck dealership near Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Nissan cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Nissan dealers.
ESPAÑOL
Round Rock Nissan le invita a visitar nuestro concesionario de autos nuevos y usados cerca de Austin, TX. Visítanos hoy para carros Nissan y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Nissan en el área Austin.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Congratulations on your new vehicle! We're thrilled that Renee provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.
by Sara Thurston on 05/17/2024