North Park Lincoln
Today 8:30 AM - 8:30 PM
Customer Reviews of North Park Lincoln
Review type:
The Best Yet!
by FNF on 04/26/2025
Casper and his sales team are the example all providers should strive to achieve, i.e,, the very best!!! Thoughtful, through, courteous, honest and friendly. as I said - The very best!
138 reviews
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Great buying experience!
by Chris S on 03/17/2021Ricky Tejeda made my buying experience a pleasure due to his professionalism and sales knowledge...he got me the best vehicle and best deal available for both my new vehicle and my trade in...I highly recommend Ricky to sell you a new or… used car if you are in the market for a new Lincoln...and by the way, the new Lincolns rock with looks and performance. Great experience all around...will definitely return in the future to hopefully buy another car from the same team that made my buying experience easy.Experienced
by Tom and Jill on 02/26/2021Had a great experience working with Dalton and Casper. The whole process went smoothly, and everyone was extremely professional. They helped the process go quickly by working with me over the phone and on line as it was a long distance… sale.Casper and Dalton
by Joe Bochat on 02/22/2021Had a great experience working with Dalton and Casper. The whole process went smoothly, and everyone was extremely professional. They were able to answer all of our questions, and being a first time buyer, made us feel comfortable without… any added pressure. I couldn’t recommend Casper, Dalton, and North Park Lincoln anymore highly.Sandy Small and her assistant, Moses
by Jason Leer on 02/13/2021This was by far one of the easiest car purchases that I've ever had. The sales person, Sandy Small, did an outstanding job describing the vehicles available both at the dealership and elsewhere in Texas. Sandy's assistant. Moses, also did… an excellent job explaining the car's features. Additionally, Amy Martinez in the finance department did the final payment process rapidly and efficiently. I certainly would recommend North Park Lincoln as an excellent dealership.Great experience
by Wes K on 02/05/2021Totally painless. Salesperson Jen Hale took my info over the phone. Couple of payroll stubs/DL screenshots sent and car was waiting (washed/detailed) on "sold" aisle. Also the price was actually lower than listed sales price. Will be back… when ready for next vehicle. Mike in financing was awesome also. Thanks North Park LincolnFive Star Service
by North Park Lincoln on 01/06/2021I want to thank everyone at North Park Lincoln. Especially Sales Agent Sandy Small, Service Assistant Moses Perez, and Business Manager Mike Yuretich. All went above and beyond expectations and made my recent purchase the smoothest and… easiest auto transaction I've ever experienced. Thank you all.Wow, that was easy!
by Ralph on 10/17/2020I haven't bought a vehicle in a while. Casper was very professional and the whole process took less then 2 hours. That is saying something because 45 minutes of that time he went over the whole SUV with me and set all my settings. If you… are looking for a amazing car shopping experience go see Casper.Professionalism Beyond
by GREY RESEARCHER on 10/14/2020David Moss, Sales North Park Lincoln, made the vehicle experience effortless and beyond the norm of expectations. No pressure approach, ease of understanding client wishes, explained different configurations of Nautilus, searched for… vehicle components desired and limitless patience. Great follow-up on questions posed. Everyone is friendly with positive attitudes and a desire to assist as needed. Ample vehicle models to choose from. Going the extra effort gives David Moss high marks to ensure great customer satisfaction.A Wonderful Experience Andy
by A Wonderful Experience on 09/29/2020Andy Mathews took the time to find out what I really needed in a new vehicle. I traded 2 vehicles and was concerned that I would have a very large negative equity. He worked the "magic" and it wasn't as bad as I imagined. I did lease a… new vehicle and the whole process was smooth and easy. Thank you Andy and NP Lincoln. This a truly wonderful and caring Dealership! I love driving my new Lincoln Corsair!The Best Auto Sales Team In Town
by JBScott on 09/29/2020I had the very best auto purchase experience at North Park Lincoln/Kahlig Auto Group due to excellent five star customer service and attention by salesman Ricky Tejada and Financial manager Veronica Mora. NPL had an inventory of very nice… and clean used cars. Salesman-Ricky, experienced and very knowledgeable with various vehicles was helpful getting me the right vehicle. I went with a very well kept, loaded Toyota Avalon model which I was offered an Extended Warranty. Excellent Customer Service from Veronica who was very informative to The Easy Plan warranty, which is for Toyota/Honda models only. Ricky Tejada was very knowledgeable of the vehicle, giving me a thorough showing of the extra features. From the Beginning to the End, he made sure I was a Very Satisfied Customer!!!Casper made it easy!
by Ken L on 09/17/2020I bought a gently used Ford Explorer XL from North Park Lincoln in San Antonio. The salesman Casper was quick to get answers, video, and accommodations for my concerns. The vehicle delivery was fairly smooth and the follow up was… genuine. I would welcome the opportunity to work with Casper and Josh again.Wow
by Wow on 08/07/2020This was a great car buying experience. Very helpful answered all questions. Casper was a very smart nice salesman. His assistant Josh was great. Highly recommended North park LincolnAMAZING SERVICE
by Amber Clay on 08/05/2020A million thank you's to this dealership!! After having a terrible experience at IPAC, I was super apprehensive to continue to look as it feels like more and more dealerships are always trying to pull a fast one or get you somehow. I came… across a car at NP lincoln, right away I expressed my concerns and how I wanted transparency to the wonderful Sandy at NP Lincoln. After sharing the terrible experience I just had with another dealership she was shocked and assured my that NP Lincoln does not condone business that way at all. Right away she gave me a breakdown on the 2 cars I was looking at. I truly believe this review cannot even compare to the level of customer service this dealership provides. ABSOLUTELY AMAZING! I truly believe they took care of me like I was family. They have no hidden gimmicks, no shady sales tactics just true honest car buying with upfront honesty. We ended up making a wonderful purchase with NP Lincoln and could not be happier. Thank you so much NP Lincoln for giving me faith that good dealerships still exist. Again, this little review does no justice to the service I received with them. Thank you again Sandy , Mike and Moses for everything!!Excellent Sale experience at North Park
by AQKC on 06/04/2020We were in the market for a Navigator with low miles and excellent condition. Upon an internet search we located several that caught our eye but the sale team at North Park Lincoln was courteous and very informative in all aspects of our… vehicle search. They kept us up to date and made our shopping experience very pleasant. Thank you to Casper Kasperski and the entire North Park sales team for providing exceptional service to our family.Recent sales review
by Cb on 06/04/2020Jim was great and easy to work with. He answered all my questions, did not pressure me and worked with me communicating how I preferred. One minor issue was Gil- I felt he was pushing selling services versus seeing if I had any questions… on the numbers. I.e. the conversation started with ‘mandatory’ disclosures which were really an upsell for maintenance services. I am typically interested in services but felt that it being pushed as a mandatory conversation was a bit much. Once I shut down the sale conversation, the entire conversation was shut down- even though I thought we would talk final numbers. Jim came through and sent me a copy of the paperwork so I could review. Overall, I was extremely happy with the service Jim provided. I was extreme busy when him and I started to talk. He was eager to discuss via phone but respected my boundary of texting when I needed it. Overall great experience.Outstanding Sales Experience with Casper!
by The Vargas Family on 05/27/2020Casper was outstanding. He made my husband, myself and our 8 year old daughter feel welcomed without any pressure! Even though we decided to not buy at this time, we will recommend Casper and Josh to anyone that is looking to buy. I don't… think you will get a better experience. Thank you again Casper! The Vargas FamilyPurchase 2020 Navigator
by Amanda Rocha on 05/24/2020Unlike the first half of 2020, purchasing my new navigator from NorthPark Lincoln was an excellent experience! My salesman Casper made the process easy and helped me with my decision making. He was very patient while I debated between two… different cars. I would recommend him to anyone and will use him again in the future! Thank you Casper 🤩Casper and Josh, Thumbs up up up
by Best salesmen around on 05/20/2020So I was looking for a truck, but not necessarily at a Lincoln Store. Called on a truck they had come in and went to see it. This was a used 2019 Ford F150, not a Lincoln. North Park Lincoln in San Antonio is a very seasoned professional… luxury store. But, Casper and his assistant Josh could have treated a guy buying a used Ford like a fish out of water but they treated me as if I were buying a top end Lincoln. They went out of their way to address all my concerns, were very fair on price, made it easy, followed through on all promises and actually went further to make my experience above board in every way. I highly recommend this dealership and I especially recommend Casper and his assistant Josh. These guys are what you hope to find when you buy a vehicle. Thanks Guys, Donald BraswellFound my dream car
by Dream car on 05/06/2020Loved the customer service of Casper! He went out of his way to find my dream car even after I told him I couldn’t do business with him because of my budget. He called me on his off day and recommended a car that just got to the lot and he… thought about me. Forever grateful.Our 5th buying experience AMAZING as usual!
by Usafav8r on 05/05/2020We just completed our 5th experience buying a vehicle from NorthPark Lincoln! Dalton Kobs has been instrumental in every one of them! This time, in the NorthPark Lincoln Pre-Owned lot we were able to purchase a vehicle for my husband who… has been deployed and needed something when he returns. Dalton did a ton of legwork to find the perfect vehicle for him with all the bells and whistles he wanted! They were able to run the deal all the way to the end! I only had to go approve and sign paperwork. Thanks to Dalton for truly listening to what we wanted and never trying to sell us something we don’t want to fill a quota! Customer satisfaction is obviously a priority at NorthPark!Lincoln Navigator
by Mike Hermann on 05/04/2020We worked with Casper Kasperski on our purchase; everything was seamless and easy.
About our dealership
Ralph, it was our pleasure to help you and with all the technology on your new Lincoln. We always want to make sure when you leave the dealership you know all about the features on your Lincoln and all your setting are set for you.
by Casper on 01/30/2021