North Park Lincoln
Customer Reviews of North Park Lincoln
Review type:
Very helpful salesman
Christopher J. Rodriguez
by lmontes1 on 11/11/2014After working with Christopher Rodriguez and the North Park Lincoln team I would highly recommend them in purchasing a vehicle. I was given the best service. Chris and the North Park family insured that I leave with the exact vehicle I… wanted, and I did. I will forever consult and recommend Chris and the team at North Park Lincoln in purchasing a vehiclethis will be our go-to dealership
by jPlata on 09/21/2014after 3 weeks of searching&excruciating haggling, finally found np lincoln and bought my 2010 MKZ. purposely waited couple of months to write a review to ensure all promises were kept and services fulfilled - now i feel sheepish because it… is standard practice for this elite team to go above and beyond the call of duty and wow their customers. really A lot of car, no inefficiencies, reliablity and extremely fair priceChristopher R. - Lincoln MKX Limited Ed
by RoseGold14 on 08/13/2014After two bait and switch attempts by BMW of North Houston and Texas Auto Online, I called North Park Lincoln in San Antonio. I could not have asked for a better experience. It was top notch from the first phone call until the moment we… left with our beautiful Limited Edition Bronze Fire MKX. Christopher is a true professional. I found exactly what I was looking for and we are well pleased with our new Lincoln. He answered all of our questions, we left with a lunch voucher at Rosarios and a beautiful vehicle. Crystal was also very friendly and helpful and got all of the information over to Christopher quickly. If you are looking for quality vehicles and divine sales and service, go to Lincoln of North Park San Antonio, and ask for Christopher.Wonderful Experience
by lturner07 on 07/28/2014I was a first time car buyer this summer and Buddy T., Gilbert H., Amy M., and Joseph A. made my experience truly wonderful. I've heard buying a car can be extremely overwhelming, frustrating, and difficult at times, however, my experience… with North Park Lincoln was completely the opposite. I cannot thank these employees enough for the time and service they gave me!We appreciate this honest feedback. At North Park Lincoln, we value our customers and work to ensure a fun car buying experience. We understand that your first car purchase can be scary, so it's good to know we made you have a good experience.
INCREDIBLE EXPERIENCE!!! Salesperson: Sandy S.
by ERHoopes on 07/13/2014We purchased a previously-owned vehicle from Sandy S. at North Park Lincoln and the entire experience from start to finish was an ABSOLUTE DREAM! Sandy took care of our every need and went far above/beyond our best expectations. The… customer service mentality at North Park is by far the best seen of all the dealerships we have ever worked with. The entire staff showed genuine care and concern for us during the sale, finance, delivery and even after we took possession of this vehicle. For an A+++++++ experience - go see Sandy S. at North Park Lincoln TODAY!I am happy to hear that your time spent with Sandy was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Thanks for choosing North Park Lincoln as your dealer! Buddy Tatsch | General Sales Manager
MKZ to MKS
by gringo_viejo on 07/06/2014I purchased a 2008 MKZ from North Park and decided to replace it after 70,000 trouble-free miles, because I do a lot of driving in remote South Texas. Although I have never bought a used car, I thought that I would take a look at Certified… Used Lincoln MKS's on North Park's Web Site. The Must Have's were: 1) Less than 20,000 miles, 2) 2013 or 2014, 3) NAV system, 4) EcoBoost engine, 5) Premium Sound System. The Web Site is great. I found a car that had everything I was looking for and just about everything else that Lincoln offered. The window sticker and Car Fax were also available along with an Internet Price. The only thing missing were pictures of the interior. I checked NADA and Edmunds pricing for similar vehicles and concluded that the advertised price appeared to be reasonable. I electronically requested additional information and received a call the next morning from Chris R., North Park Internet Sales. We tentatively planned to get together that evening. Chris sent me additional information. He called back later to say that He had detected a wheel squeak in the car and sent it to repair to have the brakes checked. We decided to wait until the next morning to meet. I also told him that a recall had just shown up on Car Fax, and he was going to assure that it was cleared. When my wife and I met Chris the next morning he was extremely personable and professional. We were very impressed with the car after a test drive and returned to the dealership to talk about a deal. Chris and I agreed on a trade-in value for my MKZ, and we were done. Chris's personality and thoroughness and the confidence that our Lincoln and the North Park dealership have built with us over the past six years make us quite comfortable with buying the Certified Used Car. It is beautiful, and for the most part, appears to have been well prepared. Chris R. is a credit to the dealership and Lincoln.Congratulations on your Lincoln MKS, Gringo! Thank you for taking the time to write about your experience with us. At North Park Lincoln, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. IÂm so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Buddy Tatsch | General Sales Manager
Internet Sales Staff at North Park Lincoln
by eram02 on 05/04/2008I was looking to lease the Lincoln crossover vehicle and chose this dealership based on its close location to my residence. When I received an email back from one of the internet sales staff, I was immediately offered the vehicle at MSRP in… lieu of the "internet price" as stated on the website. My position I thought was not at all "unique" as every dealership presently offers the choice to lease a vehicle and I was attempting to surrender my lease with another automaker and dealership in exchange for a new leasing agreement with them. The email and phone discussions continued for nearly a week detailing vehicle options as well as the lease payment I would be willing to pay per month. As far as my current vehicle went, I was told to continue paying the lease and give it back to the original dealer when the agreement was up. This would leave me with a new lease agreement and the remaining payment or so still due for my current agreement. The offer from the FIRST internet salesperson more than exceeded the price I was looking to pay per month and was delivered with a "take it or leave it tone. I received a follow-up to this discussion from another internet sales member with whom I also expressed the amount I was not willing to pay per month and AGAIN was given the same figures I had received previously. The whole experience was very disappointing to me as I had been told by a trusted co-worker who had leased a vehicle through this same dealership, that the service was excellent and I was UNPLESANTLY surprised when presented with the exact opposite.Great Customer Service
by Solo3707 on 04/18/2014updated 04/25/2025Chris and Chad took time to explain every questions I had and walked me through the process effortlessly. The price for my new Lincoln MKZ was great compared to all the other 6 dealerships I went to in 3 different cities in Texas. If you… are interested in a Lincoln car, I surely recommend you speak to them.Thank you so much for sharing your experience with all of us. We appreciate hearing how well your recent visit was with us. Please let us know if there's anything else that we can do to help in the future. Enjoy your new MKZ and we look forward to seeing you again in the future. Also, don't forget to visit us on Facebook and on Twitter for the most up to date specials we have going on! Sincerely, Buddy Tatsch - GSM
Good experience with salesman
by lfwintx on 04/05/2013updated 04/25/2025I had a very good experience in April 2012 when I looked at Lincoln MKZ Hybrids at North Park. I first requested information by email, and Mark C. responded quickly with the desired information and an offer for a test drive. I took test… drives on two separate days, and the second one sealed the deal. Mark was both very knowledgeable and very patient. I appreciated that he asked how much I knew about the car and how much I wanted him to explain about it. There were no "hard sell" tactics -- just a slight nudge that he would be happy to sell it to me when I was ready. I would definitely recommend Mark to anyone looking for a Lincoln salesman. The only downside in the whole transaction was the business office person who handled the paperwork. He was somewhat pushy and a bit obnoxious when it came to the extended warranty. (He turned obnoxious when I said I could get the warranty cheaper, and then he pressed on wanting to know where. I refused to tell him since he could do the same homework/research I did.)North Park Lincoln Did Us Right!
by 2withbear on 02/09/2014updated 04/25/2025We contacted Gilbert (Gil) H. when we saw a vehicle advertised on the internet. He told us that vehicle had just sold. We told him what we were looking for, and subsequently, he emailed us some vehicles he thought we might be interested… in. When the right car popped up, he was available to show it right away. Gil & the dealership dealt with every question, every issue in a generous & professional way: from our very 1st contact with Gil (through our trade -in amt/ offer on our purchase/great financing) to the moment we drove off in our dream car! We were so pleased that just 3 days later, we called Gil saying we wanted to trade our Lincoln SUV for a newer model, and another trade-in & purchase deal was worked out within 24 hrs! We will definitely do business again with Gil & with North Park Lincoln...We could not be more pleased with our experience and with our cars!Thank you for such a wonderful review. It was a pleasure having you come in and have our team provide the quality services you were looking for. Gil is great at what he does and I'll be sure to pass along this message to him. Enjoy your new vehicle and please don't hesitate to contact us if you have any questions or concerns down the road. We look forward to many more future visits from you! Best, Buddy Tatsch - GSM
Bought a car for my daughter
by mrmitch1960 on 03/26/2014updated 04/25/2025We were looking for a car in a specific price range to replace a car that my daughter had totalled. Working with Chris R. he found several cars for us to look at and review. He even went to one of their other locations to bring a car across… town for us to test drive. All of the cars that he showed me would have met my requirements. However, it was my daughters car and her money so she was very picky. After leaving North Park we went to another dealership that had a car we had looked at earlier to buy the car since that was the vehicle my daughter kept coming back to and comparing everything else to. Well that vehicle was sold so now my daughter was in tears. I called Chris back and told him to keep looking as w the other car fell through. He told me he had 1 more car to show me and That was the car we purchased. Price was right, very clean low mileage used car and my daughter loved it. One of the Best buying experiences I have ever had buying a car!! Thanks Chris!!Thank you so much for the positive feedback. It's a pleasure to hear you were well taken care of recently by our team. I'm glad Chris went out of his way to find your daughter a vehicle to her liking. We look forward to continuing great services with you and your family for a very long time. Please let us know if you have any questions or concerns. Also, follow us on Facebook and on Twitter for the most up to date specials we have going on! Best, Buddy Tatsch - GSM
We are excited to hear that our Staff has done what it takes to earn your trust in our business! Thank you so much for your amazing comments in your review and we sincerely hope to see you again!
by freeholdford on 11/21/2014