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Customer Reviews of Cook Ford

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49 reviews
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  • Purchase

    5 out of 5 starsby Juan Torres on 07/04/2021

    Friendly, patience and very respectful
  • Great job

    5 out of 5 starsby KD on 06/19/2021

    They attended to all of my needs. They were very efficient and professional. The entire process took about 2 hours. They were amazing
  • Great experience

    5 out of 5 starsby Mike C on 04/05/2021

    2nd purchase from Cook Ford in 5 yrs. Had another great experience. Perry in fleet sales is great to deal with, I recommend them.
  • A surprisingly pleasant car buying evening

    5 out of 5 starsby Kelley on 04/02/2021

    First of all the receptionist was awesome! She was pleasant and astute. Gabriel worked tirelessly and was informative and friendly. A wonderful ally and made the deal comfortable. Chris was patient, led me through the numbers, was competent and understandable. The manager John(?) was a giant help , capping off what I consider the best car buying experience of my life. You guys are a wonderful team(family)!!! Can’t wait for my next experience
  • F250

    5 out of 5 starsby Mark C on 03/27/2021

    Dealing with Paul is great. Had the inventory to make the decision tough to choose between but great knowledge of all the options & configuration.
  • Don’t do it. They’ll sell you a lemon, then send the cops to your house.

    1 out of 5 starsby You know who it is on 03/26/2021

    Bought a truck from them in November. It still isn’t street legal because they knowingly and willfully sold me a lemon. Then, after 5 months of not having a street legal legal truck, they’ll file a false police report on you and send the cops to your house 1500 miles away for calling them upset about being screwed over. They also seem to have an issue with Jewish people and liberals down there.
  • Fast&easy

    5 out of 5 starsby Tanner on 03/20/2021

    Great customer service! Very quick and awesome people
  • Ford Cook

    5 out of 5 starsby Austin on 03/12/2021
    updated 03/19/2021

    Been going here for a few years now always an easy experience best sales woman has to be Mrs. Byrd.
  • Cook Ford has them beat

    5 out of 5 starsby Ryan Pittman on 03/08/2021

    Had a good experience purchasing our new explorer Ed answered all of our questions, gave us the best deal and got us out the door asap
  • Honest and Fair

    5 out of 5 starsby Mike L on 02/09/2021

    I found the truck that I wanted online, negotiated the price via text. Went in to dealer and paid the negotiated price. No hassles, etc. In and out in about an hour. Nice and helpful staff.
  • 2020 F-250 at Cook Ford Texas City Texas

    5 out of 5 starsby jensjensen on 12/05/2020

    Just took delivery of a 2020 F-250 Platinum from Cook Ford in Texas City Texas. My salesman was Perry Turnbow, I have bought many vehicles from him. He has always made better deals than I can find anywhere. The staff at Cook Ford is easy to deal with, very calm no pressure transactions. Give them a chance to earn your business.
  • Great Experience!

    5 out of 5 starsby T Park on 09/20/2020

    Tony and Chris made my buying experience easy and smooth!
  • 2020 F250 Purchase

    5 out of 5 starsby Fred R on 06/16/2020

    Cook Ford is a great dealership to buy a Ford. The staff from Sales, Service, Finance, and Management are knowledgeable and seem to truly care about their customers!
  • 2020 F150 King Ranch

    5 out of 5 starsby Adrian Botello on 05/21/2020

    I search the Web for months and finally found the truck I wanted.Louann Byrd at Cook Ford had the truck for me.The buying process was outstanding for me. I was very comfortable. I will recommend all my friends to her and Cook Ford.
  • New Ranger

    5 out of 5 starsby ROY H on 04/30/2020

    From start to finish this purchase experience was top shelf. My salesman was attentive and knowledgeable. The finance manager was very informative and she went out of her way to make sure the entire process was completely transparent.
  • Car issues

    1 out of 5 starsby Ford Fusion on 04/14/2020

    I took my car in for engine light on, and would shake like it was going to die. Had it taken to cook ford. A week into it they say it’s a bad injector they replace it and still having issues with the car. The week after that I call and they state they are going through the wiring system and had to contact ford not knowing what the codes meant. I towed it to mcree ford within a day they said it was the motor and needs to be replaced! Wow way to go cook ford terrible service. The techs were obviously brought in off the streets.
  • Fair and honest....

    5 out of 5 starsby Great place to make a deal on 03/18/2020

    Small town feel. Sales lady was great to deal with.
  • Excellent buying experience

    5 out of 5 starsby Jonathan on 02/28/2020

    Purchased a truck from Cook Ford on 2/26/2020 and it was a painless experience. Daniel Yonge was easy to work. If you are in the market for a new Ford give cook in Texas City a chance. They beat everyone in the Houston area on price.
  • Cook Ford

    5 out of 5 starsby CookFord on 11/08/2019
    updated 11/15/2019

    Great experience. Very easy to deal with and no pressure. My salesman Tony Evans was great.
  • Worth it all the way from Rosenberg...

    5 out of 5 starsby Brubow1263 on 10/18/2019

    Started with Tabatha who helped me with me on line search. She helped with all my questions. I made the 65 mile trek and Tabatha was there to meet me and she sent me to “Special” Ed and he was great! Loved his patience and his LACK of pushy-ness...let me take the lead on the search through the inventory of used vehicles. I was looking for and older model and I have looked at a bunch. Cook had the visually cleanest vehicles out of the many Houston area dealers visited. Needless to say I found my truck and was then directed to Rick in finance and his patience was also much appreciated. He went through several options and never settled until he found me the right option for me!! Thanks to all and again it was well worth the drive!!
  • Cook Ford - Purchase of 2019 F150 King Ranch

    5 out of 5 starsby F150 buyer on 09/10/2019

    I recently purchased a 2019 F150 King Ranch truck from Cook Ford in Texas City, TX. They offered the best pricing and the most for my trade-in by a wide margin. I was totally happy with the sales and finance experience and would highly recommend this dealership to anyone buying a Ford.

About our dealership

The first thing you should know about Cook Ford is that we are dedicated to satisfying our customers and building long lasting relationships. This is true from the moment you walk in for the first time and we hand you the keys to your new Ford or used car.

To complement our stellar collection of products, each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants and needs is an expansive certified Ford parts store, a state-of-the art automotive service center, and a highly advanced Collision Center dedicated to keeping your car young at heart until the day you decide to retire it.

And, of course, we wouldn't be complete without our savy, in-house team of car loan and Ford lease specialists. More than just being good with numbers, they're good with people; which makes for a zero-stress auto financing experience. We think you'll agree, that's pretty hard to find.

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop