Jack O Diamonds Honda
Today 8:30 AM - 8:00 PM
Customer Reviews of Jack O Diamonds Honda
Review type:
Great Experience!!!
by Erin Hollie on 10/24/2024
I had a fantastic experience at Jack O'Diamonds Honda in Tyler! A big thank you to Lance Nichols for being an exceptional salesman—knowledgeable, attentive, and genuinely helpful. He made the car-buying process easy and stress-free. I… couldn't be happier with my new vehicle! Highly recommend Lance and the team. Five stars! ⭐⭐⭐⭐⭐
34 reviews
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CRV Maintenance
by rosher on 02/03/2015Took my wife's CRV in for brake fluid flush. I had been given estimate over phone. Actual price was the same. They did point out that her 6 year old CRV did need transmission service and power steering flush. Quoted a price. No hard sell,… just that it needed done. Also, Jack O Diamonds new facility is great. Clean, spacious, and relatively easy to get to. Will be going back for future service.Amazing!!!
by brinaaa1226 on 01/31/2015They were so professional and beyond nice! My credit wasn't great but they got me in a Honda Insight hybrid for the payment I asked for! I am a customer for life!!!What A Pleasant Experience
by athensresident on 01/27/2015Everyone was so very helpful and friendly. I felt like, even though I am a woman purchasing my own car, that I was a respected and valued customer. The whole pre owned car purchase experience was efficient and seamless.Wow!
by Hollynipps on 01/15/2015This was the greatest experience. As a woman, I'm not always treated with respect at car dealerships. Here, it was amazing. I was treated like I had a brain and not lied to or pushed around. They were so wonderful to my two little girls… too. Everyone went above and beyond.... But salesman, James Cole, was the best.Smooth Transaction
by MusicNinja on 11/30/2014No games, no hype, no hassle. My car-buying experience at Jack 0' Diamonds Honda was friendly, simple and straightforward. Sales consultant Roman Torres is a real professional who gave me credit for having done my research, found and… brought in the car I wanted, and gave me the deal I had hoped for. Indeed, everyone I encountered at the dealership was friendly and helpful.Good Service
by Eatfresh on 11/26/2014They treat you like they need your business - So Great ServiceFriendly and Honest
by AmgelaK on 11/15/2014I can always count on Jack O'Diamonds Service team to be friendly, and to be honest about the work needing to be done to my car. I trust them 100%.Honesty and integrity at it's best
by honesty9 on 11/05/2014I appreciate this service department for their honesty. My oil change was free with my points, but I had requested they rotate my tires. After leaving the dealership and arriving home, I received a call from the Service Depart apologizing… and informing me that my tire rotation had not been done. There was a lack of communication when the repair specialist who started working on my car became ill and had to leave. In today's society where honesty is lacking in so many businesses, this was refreshing.Excellent Service
by Vicki68 on 11/05/2014I have owned my Honda Accord for a little over 3 years now. All service work has been completed at Jack O'Diamonds Honda. I have always received respect and the service has been outstanding at an affordable price! I am always greeted with… a smile which says a lot without saying a word! I will continue to have my Honda serviced at this dealership and I highly recommend their service department! Thank you to all the service staff at Jack O'Diamonds for your great work!Good experience
by dingchuxiong on 09/04/2008I went to this dealership last year for 2007 Honda Odyssey EXL. The price was fair and the overall purchase process was smooth. The only thing I did not like was the finance guy, who charged me $50 of some tax which should be paid by… dealership. Anyway, it's a good experience for me since we drove a long way to this dealer and they kept their price quote which was through several e-mails.Good Purchase Experience
by digger14 on 08/17/2008Sent exact specifications for a 08 Accord Coupe EX-L V6 via E mail. Had done all my research on the car and costs. Asked for "drive off the lot" price for car. No trade. Cash buyer. No need to visit dealer unless deal could be made… over phone. Received quick response via E mail and phone follow up questions I had. Lynn Cornish was salesman. Price quoted on E mails to me were exact "drive off the lot" pricing. No extra costs or head games on car pricing when we went to sign the deal. Car had to be obtained from 450 miles away and we split some of the transportation costs with the dealer. This was a fair cost that I agreed to pay. Car was delivered exactly as promised. We were very pleased with our purchase and how we were treated during the deal.Good Dealer
by sushgeorge on 02/28/2008Got a quote for a honda pilot by e-mail. Made an appointment with the internet sales manager Carroll Butcher and bought it. The price quoted was correct as were the color choices promised. No gimmicks or extra charges or sales pressure.… Smooth easy transaction. Would recommend this dealer and agent. S. Georgevery pleased
by laurac4458 on 02/26/2011updated 04/25/2025I searched several dealers web sights looking for a pre owned Lexus before calling JackoDiamonds, they didn't have it in their inventory but James Mc my salesperson told his manager what I was looking for and they were able to find an IS… 250 Lexus at an auction in Dallas and gave me a fair price in less than a week. It was the easiest most pleasant car buying experience I have ever had.. hats off to James and the team at JackoDiamonds..
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