Ed Kenley Ford
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Customer Reviews of Ed Kenley Ford
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Ed Kenley Ford
by Chad Larsen on 03/11/2025
updated 03/19/2025
I was treated very well and the Ed Kenley team were very approachable and friendly. Troy Arave helped me with locking in my decision and Bryce Taylor walked me through the whole process and was very helpful showing me all the features of… the new F150. Thanks again for being the best dealership experience!!
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Ed Kenley Ford
by Chad Larsen on 03/11/2025updated 03/19/2025I was treated very well and the Ed Kenley team were very approachable and friendly. Troy Arave helped me with locking in my decision and Bryce Taylor walked me through the whole process and was very helpful showing me all the features of… the new F150. Thanks again for being the best dealership experience!!Ram 1500 TRX - Ed Kenley Ford (Layton, UT)
by Darrell B on 11/08/2024I had an outstanding experience with Ed Kenly Ford, specifically with Mike Whicker. I was a walk-on and Mike was low pressure, allowing me to decide if I liked the truck or not and while the truck was not initially overpriced, he was still… responsive and supportive in meeting me on selling price and my trade-in value. I was able to leave without any pressure or browbeating and with 2 quick texts, we had a deal. The next business day, I was in and out in just over an hour (filling application and sales/registration docs) with a truck I love. Finance was easy and there was no hard press for upsell or dealer-installed features I don't want. Smoothest vehicle purchase out of ~20 vehicles I've owned.Fair and Honest
by Therongh on 11/02/2024Bryce and the folks at Ed Kenley Ford were honest and fair with us. We shopped around and they gave us great value and our best deal. They happened to have the truck we liked the best.Buyer Manuel Jr
by Manuel Jr on 10/09/2024Salesman Dustin and Used car manager Chase were very helpful no B.S no hassle got fair price on trade-in. I don't think I will buy anywhere else. Best car buying experience ever and I have purchased over 20 vehicles or more.Warren F350 Tremor
by Execfire on 09/29/2024Best car buying experience I have ever had. I bought the car from out of state. I worked with Neight and Bryce, and the sales manager Chase. We worked the whole thing out over the phone. I flew in, they picked me up at the airport, drove me… to the dealership, the truck was already, we finished the paperwork and I was done and driving out in an hour. That included them fully taking me through everything in the truck, how it worked, and setting up all the apps. We live in California and are going to be ordering and buying a Bronco. We are going to do the whole thing with Ed Kenley Ford again. The customer service and quality of care is worth flying out there and driving the car home. Thank you Neight, Bryce, and Chase! The Warren’sEd Kenley Ford
by Qiesha D on 08/12/2024I really enjoyed my entire experience at this dealership. They were professional and answered all the questions I had. Caleb and David were awesome to work with!Ed Kinley Ford
by Jeff & Tracy on 06/12/2024Excellent experience with this dealership. Connor informed me at each step and when they got the truck he got our extra requests finished before delivery. We traveled from a few states away because of the pricing. No added administrative… costs that would have been added in our home state. Upon delivery Connor went through everything with us showing all the different functions. Good job Connor and the team at Ed Kinley Ford.Disappointing experience, would not recommend or ever go back.
by Jeff Millar on 07/19/2023Overall this was a very poor car buying experience. They had the car I was looking for, but that was about it. I was buying a used car so I knew it would have a couple things that weren't perfect. The sales rep and I agreed that the… discussed issues would be fixed prior to final payment and picking up the vehicle. After leaving the vehicle with their service and detail shop for three days, the car still had issues and it looked like the inside wasn't even vacuumed or wiped down. I finally had to fix the issue myself that their repair shop couldn't seem to figure out. They wouldn't fill the tank on a $60k+ purchase. I was given the car with <10 miles until empty. I would not use Ed Kenley Ford or recommend them to anyone.Ford Bronco Purchase
by AEngelke on 05/11/2023Everyone is easy to work with, friendly, and welcoming. The dealer has made a name for themselves by selling at no more than MSRP making it a very reputable dealer name in Utah. While that does make the wait a bit longer considering the… rising popularity, rest assured you will not be over charged or paying some stupid mark up. The Ed Kenley salesman are straight forward and upfront with everything. They kept me in the loop for the 18 months that I waited for my Bronco. Connor Kenley specifically went above and beyond with communication and I would say that he has a customer for life. Thank you Ed Kenley Ford for taking care of me and I will say you will be seeing me again as you truly have earned a customer for life.Ed Kenley Ford
by jillh1120 on 04/27/2023Ed Kenley Ford is the BEST! Our most recent purchase was a Bronco and we love it! Ed Kenley makes the buying process easy, fair and fast. Customer service is great!Honest Dealer
by 2023F-250 on 04/22/2023My Ed Kenely Ford dealer salesman Troy Arave told my he would order my 2023 F-250. No deposit was required. He said it would take six months to be built and shipped from factory to Ed Kenely Ford. He also said my only dealer fee would be a… reasonable document charge. I drove 323 miles to purchase from Ed Kenely because I could not find any local dealers that would not price gouge and lie. I am very satisfied with Ed Kenely Ford and my 2023 F-250. Ed Kenely Ford realizes more than price of new vehicle and its quality is the buying experience or how I am treated as a person. Customers do not forget.F150 Tremor
by TrevorT on 01/28/2023Quick & easy once the truck arrived.new owner
by dick700 on 01/23/2023It was very pleasant we saw what we were looking for on line an Andrew was very helpful & professionalDisgruntled Grandma
by Cherie on 06/01/2022To the General Management of the Service Dept. at EKF in Layton. I am writing to you to express my disappointment in the service I received on 5/26/22. I had made an appointment (after receiving a notice from EDK) on a recall for my… Explorer, almost 2 weeks in advance! I live 180 miles away - the Utah/Wyoming border. The appointment was made for 11:00 on 5/26/22. I arrived 10 minutes early & had to wait almost 15 minutes for Dave to come back to his desk. He then proceeded to tell me that they were very busy in the Service Dept. & I "might" be able to get my car completed in an hour but no promises! The Service Dept breaks for lunch at noon & wouldn't be back until 1:00!!!!! I could wait or just come back if I wanted. He also asked me why I didn't take my car somewhere closer to where I live!!!!! I asked why did I have to make an appointment then if it was going to take "awhile" just to replace the luggage rack covers on the roof of my car? I explained to Dave that I had driven down (3 hrs) especially for this appointment & that I had a very busy schedule & couldn't wait. He was NOT CONCERNED in the least at my predicament!!!!! My sweetie & his best friend buy "countless" trucks from EDK & he was very concerned when I told him what I had just gone thru!!!!! Please: In the future, if someone makes an appointment (they could've made it for any time & I would've been there at that time), to do everything in their power to get the customer in & out in a timely manner!!!!! Thank you for your attention to this!!!!!Ed Kenley Ford Review
by UtahMike on 04/21/2022Andrew was fantastic to work with. We had ordered our truck and waited for 8 months and he kept us informed of the process and steps along the way. We’re not car people. The car dealership is an intimidating place and Andrew made it feel… safe and welcoming. He’s the type of person we will want to do business with for years to comeEd Kenley Ford
by Happy Gal on 04/18/2022I ordered a Bronco Sport on line and had it come in through Ed Kenley Ford. It came in earlier than expected and we were in the middle of closing on a new home. They helped us out by holding it on the showroom floor until the home closed… and we could pick it up. Mike was a wonderful sales guy and made it so easy. Thanks Mike and Ed Kenley Ford!Great service department!!!!
by Tyler on 03/03/2022I have been working with Jennifer on several vehicles she has been absolutely amazing to deal with. She is prompt and always keeps me up-to-date on what’s going on with my vehicle. Best Ford service in Utah!Sales and Staff at Kenley Ford are the Best!
by Tomasi B on 11/29/2021Troy was our sales rep and he was excellent. He is a professional. He was very kind, helpful and went the extra mile for us. It was so good to feel that someone gets you and what you go through. He’s the best. The other staff like Hunter… were were helpful and patient with us. Best car dealer experience thus far.Thank you for this review, we will pass it along to Troy and thank you for purchasing a vehicle from us.
New Truck Purchase
by Jeff004 on 11/10/2021Dave is excellent salesman! He has always been available to answer any questions. He has great customer service skills. I will always ask for him to be my salesman for any future purchases.Great sales experience
by Lisabrook on 09/08/2021Dave and Troy know what they are doing. They don’t waste your time or pressure you. We told them what we wanted and ended up leaving with exactly that. Customers for life !!!!Ed Kenley Rocks
by Ginadone on 06/21/2021Bryce Taylor is such a patient kind honest person. Ed Kenley is a no pressure dealership. All the sales people are awesome. If you want honesty and awesome service as well as patience come here if not go elsewhere. Thanks Ed Kenley
Ford F-150
Ford F-350 Super Duty
Ford Bronco
Ford Edge
About our dealership
Cherie, thank you for taking the time to write this review. It was quite unfortunate that you came in at their lunch time and the service person to do the work was at lunch. Dave said that you were understanding and would do something else then come back but never showed up. Attitude is everything and it sounds like the service advisor could have been a little more understanding. Management will talk to him about that. We hope to keep your business.
by Wayne Walth on 06/07/2022