Customer Reviews of Stephen Wade Toyota
Review type:
Great Price
by James on 10/21/2024
Checked everywhere and no one could match their prices or service.
50 reviews
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by Heather on 10/23/2024I lost my wheel lock key (yikes!), but they were very helpful in getting me a new set of lug nuts put on my wheels. They were very helpful and professional. And the waiting room is very nice and clean.Great Price
by James on 10/21/2024Checked everywhere and no one could match their prices or service.Excellent experience- Return customer!
by Tyrell Bangerter on 01/05/2022Haedn & Justin were great salesmen to work with. No pressure, answered all of my questions and helped me get a good deal. Jamie and Candace were great answering other questions about financing and warranties. Overall it was a great… experience that I've come to expect as a return SW customer.super chill
by Danny on 11/22/2021great experience, super chill folks, was a quick experience, no nonsenseGreat Service
by Joanne on 07/07/2021Service was excellent to work with. They went the extra mile to make sure I was happy with the service I received and explained e everything in detail. It’s never cheap to have auto repairs done, but finally getting my car up and running… (after four other mechanics couldn’t) was worth it.Custom Find, Home Delivery
by Parker on 05/05/2021Mr. Haslam searched for the very specific vehicle I wanted, got it transported to the dealer and then helped me customize some aspects of the vehicle before they delivered it to my house! Wonderful job!That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!
Awesome experience - great salesman
by Satisfied Customer on 05/04/2021We were looking for a smaller SUV to replace our mid sized sedan. Safety ratings were my biggest factor followed by comfort and looks. I was surprised to find the Toyota Rav4 at the top of my list. I went to Stephen Wade to check them… out. I told them at the reception desk I just wanted to look and wasn’t looking to buy just yet. They set me up with Sam Wright. He was super kind and not pushy at all. He was fine with taking the time to show me around knowing I wasn’t intending to purchase right away. He said that if he treated me right and helped me now, when I was ready to buy, I would come back and he could sell to me then. It was all about building the relationship for him and he treated me exactly like a long time customer that you want to keep around. After listening to what I wanted he suggested the Venza instead of the Rav4. The Venza fit exactly what I was looking for and more. So much so that I took my husband back later that day and two days later and a lot of research, we purchased the Venza. We were treated like VIP customers throughout the entire experience and never pushed to make a decision. The four things that sold me on buying the car earlier (by two months) than expected: 1- how friendly, knowledgeable & willing Sam was to just work with us whether we bought today or in July, 2- the beautiful car that checked off my entire list & had great reviews and ratings, 3- it just seemed like the right time in the market for us after doing some research, and 4- we have always had great service at Stephen Wade with our Tacoma. Thank you Sam Wright & Jim Anderson (in financing) for a wonderful experience! We love our Toyota Venza!That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!
3rd time was the charm
by Robert Barnhill on 03/16/2020I’ve had bad experiences with Wades service Dept the last few times. I bought a service contract for oil changes at a different Toyota dealer. Wade’s service writers kept telling me that the price I payed at the other dealer didn’t cover… the price of the oil change? Then to my displeasure I look under my truck to find screws and bolts missing. I decided at that point to do my own oil changes. The service manager is a great guy but unfortunately his crew is Not up to par, So now it’s time for my transmission service, so I’m pretty uneasy about taking my Tundra to have this service done. I pull a boat once or twice a week year round up and down a mountain. I need to make sure my transmission is taken care of. I made the call to Wade and set up my appointment and met Jon the service writer. To my surprise my truck was done in about 1 hour and 30 minutes. My last oil change took 3 hrs. There is hope for Steven Wade Toyota.Service has always been exceptional.
by Jim on 03/04/2020My service rep Chip has always been professional, knowledgeable, and has been attentive to my concerns. I have used Steven Wade service for over 10 years and have never been disappointed.Excellent Express Service Advisor
by Wayne Torok on 02/14/2020First time ever utilizing a Toyota Dealer for maintenance service and a minor repair. I spoke with Cale Moody explaining the problem and possible repair required and what exactly I required in maintenance of my wife's RAV4 . Cale explained… in detail what service was included in the repair and detailed my options for cooling system and transmission maintenance. He followed up with a phone call on details of requested.repair. His concern was genuine and communication was excellent, far better than expected. Cale Moody is a cheerful, knowledgeable and outstanding representative of Stephen Wade Toyota and their service department. Any future repair or maintenance beyond my ability will be handled at their service department.Shaun Crosby did a great job in getting my car serviced in a timely manner
by Peggy Bryant on 02/06/2020I called made and appointment as I could not get the email app to work. Shaun Crowsby did a great job of getting my car serviced, air filters replaced, and gave me some good advice on taking care of a couple scraps on the car. The shuttle… service took my sister to Walmart and she shopped while I waited for the car. We live in Kanab so we made good use of our time and still accomplished alot on our day in St. George. your staff is helpful. i spent more on cards and magnets in the Service Parts dept than I did on the car. I appreciate the water and snacks available. Great place to spend time. Thanks.basic maintenance
by stephen wade service dept 1 on 01/31/2020services were performed professionally and in a very friendly mannerSERVICE VISIT ONLY NOT SALES
by LK on 01/22/2020Micah did a great job. He explained everything throughly, gave me tips and details on what needs to be done inthe future and how I can help the car stay at peak performance. Ive always enjoyed the service department at Stephen Wade! They… are great. AND NO WAIT ! :-)Service
by Casie on 01/22/2020Service was extremely fast. Very efficient.Toyotacare honored
by Turnerah64 on 01/20/2020Stephen Wade Toyota service department handled themselves professionally in every aspect. The wait time was as expected, the communication was great throughout, and the service manager made us feel that he cared.Stephen WadeToyota St. George, Utah
by Victoria on 01/08/2020This visit was the least professional of all our visits over the last three years. Communication was poor and our expectations were not met.2020 Tundra
by Donnie at Stephan Wade on 12/23/2019Donnie at Stephan Wade, thank you so much for making the purchase of my 2020 Tundra great! I called Donnie and right from the start and he won my business over. I’ve called 5 other dealers here in Las Vegas and from just talking to Donnie… over the phone I was pleased with his attitude. Not only did he beat the other competition in price, he took great care to explain, an show me the features of my new truck. This is a guy I would send my family and friends too in a heart beat. Very very pleased with Donnie......... Thank you so much!!!!Thank you for choosing Stephen Wade Toyota! We're thrilled that Donnie made the purchasing of your new Toyota Tundra so enjoyable. We hope you're enjoying your new car, and let us know if we can assist you with anything else.
Service was excellent! 10/27/19
by Rav4 Owner on 11/28/2019Excellent service on my 15000 mile check up. Jeremy was in charge and was very thorough, kind and professional. Anastasia was super helpful and sweet. This was my first time with service at this dealership and so far I am a very happy… customer!Service on my Rav4 as well as tire service light on
by Great experience in our servic on 11/26/2019Micah was our service rep, he was very informative from start to completion of the service. He texted us to tell us how things were going. He also let us know they found a nail in the tire and were able to safely repair and we would have no… more problems with that tire. Great jobService visit.
by Bruce Green on 11/14/2019Our service rep was pleasant and thorough. We always appreciate the service we receive here.10 years excellent service
by Jim on 11/12/2019Everyone is friendly, knowledgeable or willing to find an answer if they are asked a question that they are not familiar with. I trust this service center for over 10 years and have never had to bring my cars back to finish a service that… was not completed.
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About our dealership
YOU HAVE IT MADE AT STEPHEN WADE.
What can you expect from the #1 volume auto dealership in Southern Utah for over twenty years? A huge Inventory of Toyota models, up front pricing and a truly outstanding car buying experience. Over 80% of our business comes from repeat and referral guests. We invite you to experience the Stephen Wade Toyota difference. We have three separate lounge areas with snacks and refreshments with a quiet reading room and a playroom for children. We have free Wi-Fi throughout our facility and computers to use while your vehicle is in service. We have a showroom with each Toyota model inside and a two story structure where most of our inventory is stored. Not only does this help keep your next car protected from the elements, it also makes for a more comfortable shopping experience. In one visit, you will understand why we say; YOU HAVE IT MADE AT STEPHEN WADE!
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Express Service
- Vending Machines
Languages Spoken (2)
- English
- Spanish
Thank you for trusting us with your vehicle, Joanne! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!
by Customer Support on 07/12/2021