Customer Reviews of Handy Toyota
Review type:
Worth the drive.
by Andrew M on 04/01/2025
Staff was helpful and not pushy. Followed up when and how they said they would. Lee was Great.
529 reviews
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Great Experience
by Eileen on 04/01/2025I worked with salesperson Kaleb, who was great. Prior to visiting Handy's, Kaleb answered my questions about the vehicle I was interested in, via email. When we arranged a visit, Kaleb had the vehicle ready and allowed me to take a test… drive alone. Not only was that very trusting, it allowed me the freedom to decide if it was a vehicle, I was truly interested in. When I returned, Kaleb answered all my questions. The Handy Team was very patient while I worked out my financial plans. They also offered alternative financing options, if my plan did not work. Dennis explained all the extra package programs. He respected my answers and prepared the paperwork. Then he graciously prepared some of the paperwork again when I changed my mind about the electrical/mechanical program! Once financing was procurred, they all went above and beyond preparing my car. They also made sure I was knowledgeable and comfortable about the vehicle I was purchasing. They introduced me to the Service Dept. before I left and made sure I was comfortable with our transaction. I highly recommend Handy Toyota. Eileen MorseWorth the drive.
by Andrew M on 04/01/2025Staff was helpful and not pushy. Followed up when and how they said they would. Lee was Great.Flawless experience
by Heather Tremblay on 03/19/2025updated 03/27/2025Had a perfect experience at Handys Toyota in St Albans no complaints as usual they were working their hardest to meet my needs. Lee Bodette was wonderful as was the finance advisor . Thank you again.Toys from Handy
by Shawn Richard on 03/25/2025Handy was awesome as usual! This is our 3rd New Toyota that we have purchased from Handy since 2021 and we had the pleasure of having Jesse Turner our sales consultant to work with again to help us get into a New Tacoma for our son. Thanks… again Handy and Jesse for making it a Quick and easy processExtremely Accomodating
by Oliver O on 03/25/2025I drove 220 miles to the dealership to buy a hard to find car. After a test drive and decision to buy the car I found that if I paid with a check it would've taken 10 days to clear and I would've had to drive back. Instead of that, Chris… helped me find a solution that would involve less waiting and even had a driver drive the car halfway so I could pick it up easily. I found them trustworthy, kind, and extremely accommodating. If they weren't almost two states away I would go back to them for my next car.Excellent Customer Service!
by K Burkett on 03/21/2025Jesse, Eric and Dan made the purchasing of my new Land Cruiser so easy and seamless I’m proud to continue the Toyota family experience!Great in and out time
by Kellee on 03/15/2025updated 03/24/2025The car I was interested in was ready and waiting for me to test drive. The Pricing was very fair. Chris was very personable and not pushy about the sale.Highly recommend!
by Kait Tilton on 03/18/2025I recently purchased a truck from Handys Downtown in St. Albans and couldn’t be happier with the experience. My sales associate, Matthew McMahon, truly went above and beyond to ensure I got the best deal. He took the time to help me weigh… out my options and work around my hectic schedule, even taking extra pictures to highlight the features I cared about. The dealership offered an excellent trade-in value for my old truck, and thanks to Matt’s guidance and flexibility, I secured a deal that felt like a true win for everyone involved. My new truck is clean, comes with a fresh inspection sticker, and meets all my needs. I highly recommend Handys Downtown—especially if you get to work with Matthew McMahon.Review
by Heather on 03/13/2025I had a great experience with handys downtown. Matthew was very nice and professionalFriendly and helpful
by Loryn on 03/14/2025Zach Sanders was very friendly and helpful and made our truck buying experience very easy. Thanks!Great Experience Here
by Alex23 on 02/28/2025We really enjoyed the process of purchasing our new (to us) car from Chris. He was super helpful, personable and you could tell he's been in the business a long time. We look forward to returning to the dealership for our next purchase.2025 Tundra
by A Smith on 02/24/2025We just purchased a new 2025 Tundra, or couldn't have been any smoother. Thanks to Jacob and Dennis!!Great vehicle buying experience!
by Ian on 02/13/2025I just want to thank the team at Handy Toyota for their incredible customer service, kind and welcoming nature, as well as friendly and personable staff. It just goes to show that you can go to a vehicle dealership in VT and can expect to… talk to real, down-to-earth Vermonters. I appreciate the help and insight given by Samantha and Dennis, and I appreciated meeting Jason as well as getting Hilary and Ethan’s business cards. The staff at Handy Toyota are incredibly professional and the service provided is top notch. They washed my new truck for me before I drove it home at the end of January in Vermont :) Nothing but love!Handy Toyota does it again
by Joe Trasciatti Holmberg on 01/21/2025We just leased our 11th vehicle from Handy Toyota, from Ali Kamal, who we’ve been using since 2010! If you’re looking for a new car, make the drive to St. Albans and ask for Ali. He’s knowledgeable, personable, and will work with you to get… a great deal. We won’t shop anywhere else, and there are plenty of car dealerships 10 min from us.Go Buy The Car
by SAnder13 on 12/31/2024Highly recommend this dealership and Chris Carey if you're looking for a new ride. Professional, quick and transparent.New Tacoma
by Bill on 12/23/2024Great sales, financial and service experience. Staff went above and beyond with purchase of new truck.Alan is a cool guy!
by Jpable on 12/18/2024I have twice now taken my car here for service and the process is clear and easy. And Alan is great to work with!Great experience!
by Bryn on 12/10/2024We had a great experience trading our Tacoma for a 4Runner at Handy Toyota. Eric, Kaleb and Dennis made the process quick and easy!Quick and easy
by Mlavalley on 12/10/2024Kaleb was great to work with and let me take all the time needed to make my decision.Subaru Ascent
by Erin on 11/28/2024Thank you to Nick Lambert for making it a smooth easy process with the purchase of our new vehicle.Excellent service
by KA on 11/22/2024Handys has great customer service. Zach assisted me through the whole process Will definitely, purchase another car in the future from Handys.
About our dealership
Amenities
- Complimentary Coffee
- Shuttle Service
- Rental Car Service Onsite
- Vending Machines
- Customer Lounge Area