Handy Toyota
Customer Reviews of Handy Toyota
Review type:
Worth the drive.
by Andrew M on 04/01/2025
Staff was helpful and not pushy. Followed up when and how they said they would. Lee was Great.
529 reviews
Sort by:
Service with a smile
by Judy on 05/05/2024Customer service is great. Darren is always one step ahead.Great Info and Service
by Don on 04/30/2024I was recently shopping around for hybrid vehicles. Adam Bentley was very charismatic and answered all my questions and addressed my concerns. I will most certainly be looking their way when I’m ready to make a purchase.Superior service
by Thomas Lachance on 04/25/2024I had an automatic rear gate failure on my 2018 rav hybrid . I made an apt with Handy toyota in St. Albans , Vt . They were prompt in keeping my apt on time and fixed the problem right away . They also did a complimentary inspection ! I… recommend Handy’s highly , terrific service , very proffessional.Rave about RAVE 4
by Elizabeth on 04/20/2024Great service in all Departments. Very friendly and easy to deal with. Great dealership!New to me car
by Matt on 04/17/2024Super friendly staff. Easy to work with. Transparent pricing. Worked with William Emmons, really friendly and easy to work with. They were generous on my trade as well. Would definitely recommend!Very easy to work with
by Bill F on 04/14/2024Worked with Lee and Dennis, quick easy and smooth transition. Very professional, friendly, and accommodating. I’ll be back again😎Great people, great service
by PJ Lalonde on 04/09/2024Great team of sales people who are willing to work with you and put your needs and best interest first! Will was awesome and would highly recommend working with him.Alan was great
by Jeremy13 on 03/28/2024Everyone was very knowledgeable and friendly through the whole process. I would come back here all the time for any service needs.Handy Toyotas
by Matthew on 03/14/2024Unreal experience, Denis and Donavan were professional and gave me the best care and service possible. Big thanks to handys for my new Tacoma!Thank you all so much ❤
by Jahniqua Goodwin on 03/03/2024I recommend Handyscars to anybody who needs transportation. Me and my family been working with handy's cars for 2 years now they never give up on their customers they put in alot of hard and dedicated work for there customers. Me and my… family are truly blessed for Mr Zach and the whole team at handys cars. We are very grateful this year we get to travel for this summer, we get go out and see our family for holidays and so much more thank you so much handy'scars we appreciate you all 🤗❤William brings hope
by Gregory on 02/27/2024Despite numerous disappointments involving the service staff at Handy Toyota covering three vehicles, I rarely leave the service department with a sense of confidence. in addition, many many negative and sometimes positive reviews never,… ever are followed up by staff. My service appointment yesterday was unlike most others, definitely the best ever. William was my service advisor and provided me with excellence and professionalism William was thorough, attentive, extremely helpful and kind. I completely enjoyed my service appointment. Handy service writers have a reputation for selling products/service that is likely unnecessary as they are compensated for these sales. William did not try to upsell any unnecessary items and I was elated that he was truly respectful. I worked at Bonds/Oreillys for eight years and constantly heard from customers complaining about Service. My local mechanic refused to use Handy Service when Yipes Stripes fried my Computer with a improper starter installation. Thank you William for providing to me the service I desired. You are a true asset to Handy's and I truly hope others see the potential for healing the bad reputation Handy Service has in the local community. Sincerely, Gregory Douglas [contact info removed]Left hand does not know what the right hand is doing
by Norm B on 02/03/2024Vehicle purchase was fine. Service not so much. Bought my Highlander, shortly after had a roof trim issue. Pointer out first service, did not have the part would have to order, pointer out second service never order the part next, third… service did not have the part, called me back when the part came in 3-4 days after third service, came in for 4th service-brake cleaning had the part, then was going to charge me $200 for a roof trim clip, out of 30k warrantee. Objected to the charge finally convince person pointed put long before and got paid under warrantee. Wow….Great place to buy a new car!
by Jay Strauss on 02/01/2024I called Ali To get a value of my car, 2018 Toyota Camry xle. Ali quoted a cash sales price $2,000 than a Burlington dealer and I was skeptical. When I drove to their dealership, Ali did in fact confirm the high cash or trade in value Ali… showed me a 2024 Rav4 hybrid xle, just the car I was looking to buy. The discount off the sales price was also greater than other dealerships. I purchased the RAV4 and Ali and Eric took car of all the sales paper work, reg and license plate transfer, etc. I drove away very satisfied with the new vehicle purchase.Great energy
by Happy customer on 01/30/2024Handy Toyota sales and service department are both top of the line. The most impressive feature of this dealership is the attitude and enthusiasm all employees have for their job. Darren and Tory are a great team in the service center.… Highly recommend seeing them for any car needs!No Pressure Sales Experience
by Joe Mester on 01/25/2024Handy Team provided a friendly no pressure experience. They made the transaction quick and easy while providing value information about the various options available in the sales process. Jesse and Mason were excellent to communicate with… and made the transaction smooth.Purchase of New 2024 Toyota Highlander
by Craig on 01/07/2024On January 6, we purchased a new Toyota Highlander from Handy Toyota. This would not have been possible without our sales consultant Lee Bodette and the Handy Toyota Team. We had very specific color and option requirements and they… found the vehicle in another state and had it transported to their dealership just for us. Now due to vehicle supply and demand, I dont know how they were able to get this vehicle because they are very desirable and hard to find..... but they did and we are very grateful! Dennis made the financing process so easy and painless. This was the best customer service I had ever experienced. Thank You Lee and Handy Team, you are the reason why I am a repeat customer.Speed3 to Veloster N
by Alan Barratt Jr on 12/31/2023Traded in my 12 Mazda speed in for 20 veloster N was a 2 day process but we got it done Gabriel was awesome to work w felt like was talking w a friend good atmosphere and chill peps was a awesome experience thanks Gabriel unwindChad is Rad! Plus my new Jeep is pretty cool too!
by Caitlyn on 12/27/2023This is our second purchase from Chad over at the Handy’s Downtown location and I wouldn’t go anywhere else! When I was ready for a new car I knew exactly who to call! Chad will not just sell you a car, he will make sure that the vehicle is… the perfect fit for what you want, need and what will keep you safe. He is very upfront, has integrity and does not see his customers as just another sale. He actually cares. If you are looking for a new or used vehicle, he is the man to see!Not the "Handiest" but they made buying fun!
by mhw on 12/25/2023Handy Toyota was not the closest Toyota dealer, but the extra drive was well worth it. The facility was clean and welcoming. The sales team i worked with, Jesse and Dennis, were great. I never felt any pressure to buy a particular car or… add-on. I ended up buying a RAV4 Hybrid and i never before had so much fun buying a car!Don't go here
by Jason on 12/19/2023Absolutely horrible. Do not go here. The finance manager doesn't know how to do his job. Makes an 800$ mistake and then expects me to drive an hour and a half to come fix his mistake and pay more every month. SMH😡Positive buying experience
by Brandon M on 12/19/2023Recently purchased a new Camry from Handy Toyota. Would highly recommend this dealership as they are very professional and courteous. I had the best experience with salesman Jean Marie, it was a pleasure working with him. I was also very… impressed with Dennis in finance, he was very knowledgeable and helped guide the process with ease. Both gentlemen ended up staying late to help me finish the purchase of my new car. Very much appreciative of their dedication and hard work. Thanks again!
About our dealership
Amenities
- Complimentary Coffee
- Shuttle Service
- Rental Car Service Onsite
- Vending Machines
- Customer Lounge Area