Customer Reviews of Pohanka Acura
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225 reviews
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New TLX
by Song700721 on 07/23/2016My Sales Rep, Frank Ha, made the whole buying process easy and trouble free. He went over all the features on my new TLX and answered all my questions. He even followed up after the delivery that I was totally satisfied with the purchase. I… will definitely recommend him to my family and friends.Awesome Experience
by Tee_Pee on 06/26/2016We had an awesome experience at Pohanka Acura in Chantilly. Sales persons John Brockmeyer and Frank Ha were very helpful and professional. They all are very knowledgeable. They made our process of buying a new car very easy. I highly… recommend John and Frank at Pohanka AcuraVery Professional
by ChristinaL168 on 05/16/2016At Pohanka Acura, i had the pleasure working with the sales consultant Frank Ha who provided excellent service. He was very professional, and was able to answer all of my questions thoroughly. He was able to make this experience pleasant… for me. I highly recommend speaking with Frank if you ever are in the market for a car.Excellent
by dans12345 on 04/10/2016I just leased another Acura from this dealership. I worked with both John Brockmeyer as well as Rob Ferris, and they were both gentleman. The details discussed on the phone prior to coming into the dealership were exactly correct, and I… ended up leaving with a new car within an hour. Both John and Rob were helpful and efficient. I will recommend this dealership to my family and friends.Great Service and Experience
by mmax_oh on 02/26/2016I bought my MDX yesterday, and I was more than happy. The sales person Frank Ha has a great knowledge, and he gives you all explanation before I ask. Also, the dealer shop is clean and nice. I strongly recommend this dealer shop and also… Frank Ha as your dealer!Thank you, Frank!
by C_D_Kan on 12/30/2015Just purchased my MDX from Pohanka Acura in Chantilly, VA. I am very happy with the purchase experience at the dealership. The sales person, Frank, was extremely help and professional which made everything very easy and smooth. I highly… recommend Frank for whose who are interested in any Acura vehicles. In addition, I highly recommend the Pohanka dealership and this is the third vehicle that I purchased from them. And will do it again when time comes. Thank you!Frank Ha
by Yeonee9 on 12/10/2015Frank is such a kind gentleman and took really good care of me as I was making my purchase. He was patient, polite, and didn't hesitate in offering me to test drive and teach me all the features of few different models before I even asked… him to, to help me make a decision.Phenomenal Experience
by Jimmy_Bravo on 10/28/2015I just purchased a certified pre-owned TLX from Jose Dominguez at Pohanka Acura and could not have had a better experience. This is my second car from Jose and third from the Pohanka automotive group. Taking additional family members in… to account, we have purchased seven vehicles from Pohanka in the last three years. Jose handled six of the seven transactions and the only regret I have is not getting the seventh one from him personally as well. Jose is fantastic to work with. He is responsive, knowledgeable, and genuinely epitomizes customer service. He was incredibly easy to work with and transcends beyond the simple sales / client interaction and truly establishes and maintains real relationships. I have never felt more valued as a client. In addition, Pohanka had the best price in the DC metro area on the car I wanted and the best finance rates as well.Ask for Chris Marshall
by terryandrob on 10/27/2015We purchased an Acura MDX from this dealership in October and it was an overall great experience. Chris Marshall found us the car we were looking for at a great price and extremely low mileage. He was easy to deal with, answered all our… questions, and didn't pressure us to buy. We would definitely recommend him to any potential buyers.Great staff and Sevice
by Mike20169 on 10/23/2015Worked with Jose, great service and very helpful. Kept me informed of inventory over a couple of weeks of shopping, made the entire process easy! Thanks!Best Car Purchase Experience Ever!
by LN_13uLL on 09/16/2015I recently bought a 2016 Acura RDX AWD with Tech Pkg & AcuraWatch Plus from Ziad Rahme. A week before I decided to close the deal with Pohanka Acura and Ziad in Chantilly, I test drove the car. At that point, I didn't know if i wanted the… RDX or another car. I was not pressured to buy the car that day and they were very helpful with any questions I had. This dealership has practically any color that is available from Acura in stock or they can get it ordered quickly. After dealing with all the sales consultants for Acura dealerships around the area in Northern VA and Maryland, Ziad continues to be friendly helpful and able to get me a car for the best deal. If you want to have an honest and friendly sales consultant, come to this dealership. Even after the purchase he calls in to check up on you to ensure you are okay with the car and if you have any questions. By far, this is my best car purchase experience ever. If I were to buy again, I could come back to Pohanka Acura and Ziad. I recommend him and this dealership to my friends and family. Thanks Ziad and Chantilly Pohanka Acura for this great purchase!Excellent Buying Experience
by bparedes1 on 09/06/2015Joey Lackovic worked very hard to make or buying experience and sales process extremely smooth and without the sales pressure. Joey followed up several times after the MDX was in my possession just to see how things were going and if we… had any concerns. We are confident we bought a great car at a great value with the help of Joey.Best team around!
by lizbeth87 on 08/25/2015I had the best experience with the entire team at Pohanka. I used to have an Acura during college and loved that car. Once I switched to another maker, after 2 years, I realized I wanted to go back to an Acura and went right over to… Pohanka. I had the best experience, never felt like I was being pushed into a car I wasn't comfortable with. The team at Pohanka took complete care of me and I got exactly what I wanted. I would highly recommend anyone using Pohanka for any of your new or used car needs!Good Purchase Awesome sales man!
by dammykool on 08/05/2015Ryan Cartee is a good sales man! Less pressure experience and competitive pricing with other dealers. Write all your questions down in order to have the best experiencebought used car"
by klarkpa on 08/02/2015I had been working with Jose to find a used car. The dealership had a trade-in that met our needs and I went to look at it even though it was more expensive than I was willing to pay. Jose was able to get the price point we needed and… though we were not prepared - paperwork wise - to do a deal Jose was able to help us meet all the requirements to buy the car in a very professional and effortless manner. We are completely satisfied with the car, the cost and the service we received from Jose and the dealership.Best Dealer Experience Time and Time Again
by jnace on 07/26/2015I'll always go to Pohanka for any Acura, but Hana made the purchase even more enjoyable than the previous couple of times. She's great and I look forward to working with her again some day.World Class Service and Sales
by saftey1st on 07/24/2015Anytime I start a financial business deal, I do so with hesitation. Three years ago my life started over when I received a closed head injury that left me with a traumatic brain injury. I try to take as many steps as I can to be a… productive and responsible person, while still acknowledging my weaknesses. With that being said, there are many things that I still struggle with. When handling business it is a must the person I am working with is honest and straight forward. Joey Lackovic was the individual who I was trusting, to not only help me get a new Acura, but to also help me trade in a very complex lease. I am pleased to say Joey not only earned my trust, but exceeded my expectations. Joey was my guide through the entire process from deal initiation to drive off. He returned my first email requests promptly , worked with the store GM (Lenny Gonzales) to get me out of my lease, matched out of state pricing, came in on his day off, got me top dollar for my trade, and insured I hit my payment goal. From the first email to putting on my new plates Joey was world class. There is not enough positive praise I can give the Pohanka Acura Team, from the gentleman (Mr. Guiterrez) that showed my wife and seven year old son to a private lounge to relax. To the finance manager (Ray Morton) who made sure the protection I wanted on the vehicle was affordable. I was a Cadillac man trading my 2015 Escalade for a 2016 MDX, I am now an Acura man, soon to trade my CTS V for an TLX. That being said, no matter what brand I choose I will now always stay with the Pohanka family. I will also share my experience with my local community and my online community. Doing this will ensure others have the opportunity to enjoy the world class service and competitor beating pricing I received. Please take these comments and my future business as a formal Thank You to everyone at Pohanka Acura!!Fastest dealer transaction ever.
by That_was_easy on 07/20/2015This is my second time doing business at this dealership. Joey Lackovic was nothing short of fantastic. Everyone knows that buying a car can be stressful and it almost always is. Joey not only listened to my particular situation, but… provided innovative financial intensives that not that made sense and have further created a bond of personal brand loyalty. This transaction last Saturday took no more than an hour and was pleasant. It is clearly evident that he believes in his brand and it quality as it shows in his knowledge of his merchandise. I have been coming to this dealership for over three years now and it has always been a pleasant and fluid process. If you are wondering where to find a car, look no further.very pleasant experience
by sarrang on 07/20/2015I recently bought a 2015 Acura RDX with technology package at Pohanka Acura. At that time, I also had to trade in my 2005 Acura TL. The sales team at Pohanka, Ryon, Jabrel and Yong, helped me through what proved to be very easy and smooth… transactions. They gave me good trade in value for my old car, a great sales price for my new car, and gave me a great APR for a financing loan, too. All of sales associates worked for me with great teamwork for a smooth and painless transaction. I strongly recommended this dealership to anyone who wants to buy a car with an honest and peaceful experience. They don't play games, and they do their best to make the customer happy.Very Accommodating!
by ID_got_a_MDX on 07/15/2015The title says it all! I was interested in trading in my car for an SUV and came to this location because I felt that they had a bigger selection of certified/used vehicles than the previous Acura dealership that I bought my first car… from. The moment you walk in the door, you are greeted and someone is there waiting to assist you. There were a lot of people car shopping that day so I thought the speed was impressive. I came with a very unique situation and my salesperson, Joey Lackovic was more than helpful! He listened to my concerns, addressed my questions and informed me of every step throughout the process. He even transferred my things from my old car to my new car so all I had to do was adjust my seat and drive away. I received financing through Acura and I am very appreciative of the efforts from both Leah and Rob to make this process as painless as possible. Buying cars always stresses me and they both were very accommodating to my requests. They both LISTENED to my concerns and made it happen! Even though I was not being serviced directly by two other gentleman, I also appreciate Phillip 'Flip" Carleton and Jabrel Mines "words of encouragement". Like I said, I was stressed! They also listened to my concerns and reassured that I was making a good decision. I have other dealerships that are closer to my home but I will be returning to Pohanka due to the service!Good buying experience
by 09122616 on 07/11/2015awesome buying experience Thank you to Ziad and Francis for helping me all thru the process, they answered my questions and did not leave me hanging. Jerry Santiago for consistently keeping me posted during my car being fixed.
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About our dealership
Pohanka Acura is the World's Largest Acura Dealer 16 Years Running! (Based on 2004-2019 AHM New Acura Volume Sales). Browse our huge selection of new, certified and pre-owned inventory. We provide FREE Virginia State Inspection for the life of your vehicle ownership, and it applies to other vehicles in your household! We provide a host of benefits to repeat customers.
We also have the largest Service Department in the nation, open extended hours 7 days a week! No Appointment Necessary - Just Bring It In, and enjoy a private/quiet waiting area with TVs, free WiFi, and Starbucks coffee. We also have the largest loaner fleet in the DC area!
Come see why Pohanka Acura is #1!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (3)
- English
- Korean
- Spanish