Motor Mile Ford
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Customer Reviews of Motor Mile Ford
Review type:
Friendly and Knowledgeable
by Lorrie on 02/15/2025
Very friendly and a pleasure to work with them.
107 reviews
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Ford
by Regina on 05/29/2019updated 06/06/2019I always bring my Ford escape to Shelor for serviceMotor Mile Ford
by Jason on 06/05/2019The best and most thorough experience I have had purchasing a vehicle.Quality Service, Quickly and Friendly
by Shania_Clinedinst on 06/01/2019After taking my vehicle to multiple service facilities, Shelor was able to assess the issue and properly repair my vehicle. Everyone was friendly, personable and took the time to address any of my questions. The waiting area was clean and… comfortable. As a new mom I felt perfectly comfortable bringing my two month old while I waited for service. Aaron was thorough and went above and beyond to make sure all my concerns were addressed and reached out to my husband to answer his questions as well. I am confident my next vehicle purchase will definitely be though Shelor after this experience.Service
by Bmc on 04/28/2019I’ve always had fast friendly service, and also a nice atmosphereGood service
by 2018F250 on 04/29/2019Easy to deal with, fair and honestInspection
by Inspection on 04/17/2019updated 04/23/2019Did our Inspections faster then told it would take.Safety Recall
by happy_customer on 03/22/2019The customer service personnel at the Ford service department were exceptional!!! They were professional, considerate, and attentive to the job at hand and my circumstances. thank you!!!Service Experience
by Billh2o on 03/16/2019Solid, efficient serviceoverall
by JK on 03/08/2019updated 03/14/2019One thing I don't appreciate is the moving of my driver side seat for just an oil change. And that the backing of my old inspection sticker wasn't completely removed from the middle of my window. The work performed was to expectation, but… the attention to detail was lacking.Prompt service and great communication
by jimf on 02/27/2019Shelor not only fixed my car right the first time, they did it ahead of schedule and kept me informed through out the process on what was happening and how much it would cost. Thanks for the great service.Experience
by CraigA on 02/14/2019updated 02/20/2019Our experience with purchasing was over the top. I was instructed to see Jackie in the welcome center she greeted my wife and I, then assigned us to a Ford sale person Randy. He was kind, friendly, knowledgable and not pushy at all. The… purchase experience was one of the best i have ever had when buying a vehicle. Thank You!Ford Edge
by Will on 02/15/2019Phillip was very professional, asked questions to find what our specifics needs and wants were, then researched what vehicle type best met our criteria, then called when he found one he thought we would be interested in. We asked all kind… of questions which he answered with great knowledge. He then walked us through the entire process seamlessly. We couldn't have asked for an easier, friendly transaction. I would recommend Phillip Hylton highly.Shelor Review
by Jim on 02/02/2019Courteous and efficient service. Great waiting room!Great job
by Barbara on 01/24/2019My car had a few recalls and needed an inspection and rotors n brakes. Eric kept me informed about everything they were doing. Excellent customer serviceNew truck purchase
by Mudd-56 on 12/28/2018The salesman and finance person were both very professional. I have bought (7) vehicles from the Shelor organization and this was one of the best experiences to date I've had with the process.Service dept
by Jennifer on 12/12/2018Had to bring my truck for 2 repairs. Drop off and pick up was quick and easy. Staff was very friendly and explained all details with me. Very satisfied!Pro Service
by Bunny4 on 11/23/2018Took my new car in for the Protection package. I would not have had time to pick up my car before going to work. Service Tech said not to worry. Come back first thing in the morning.great
by shelor on 11/02/2018updated 11/09/2018completed all work earlier than promisedNew car purchase
by Jim on 10/03/2018updated 10/16/2018Great buying experience.Back on the road.
by Bud on 10/11/2018My 70Kmile service went well, Brian and company did my service, fixed a brake problem and performed a couple of recall checks and pulled a nail out of my left front tire!! And I was back on the road later that day. Thanks. Ill be back.f250
by f250 on 08/28/2018updated 09/04/2018Service was as expected. Service check was smooth. The guys in the back shop looked at the problem in check in area.
Ford F-150
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Ram 1500
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About our dealership
Reviews like this one make our day, Lorrie! Thanks from the Motor Mile Ford team.
by Motor Mile Ford on 02/18/2025