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Customer Reviews of Radley Acura

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407 reviews
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  • 2017 RDX AWD ADvance

    5 out of 5 starsby 2017_RDX_Owner on 08/04/2016

    Negotiated via the internet for the deal. No trade, so it was easy to eliminate the chaff on both sides and know the Out The Door Price before setting one foot in the dealership. I requested several dealership quotes and use those to get the best price. I had test driven the vehicle at another dealer that I fully expected to purchase from. That dealership would not meet the price I was quoted. The Radley salesman did his job well for the dealer; but the deal all came down to price and he was told that. Obviously, he had dealership approval to quote the final OTD price, I was given.
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Radley Acura’s commitment to customer care and we're so thankful that your time with us was well-spent. We thank you for your business and hope to see you again for your future automotive needs. Kind regards, Rod Emmons - Vice President

      by dealerreply on 08/10/2016

  • Mrs

    5 out of 5 starsby Aminaat on 07/02/2016
    updated 08/04/2016

    The service personal was great.he updated me frequently on how soon the service will be done.he was very considerate when we des cussed about pricing .overall very professional .
  • Great Experience

    5 out of 5 starsby ChadKro on 07/22/2016
    updated 08/03/2016

    Roland helped us make a quick and easy purchase of our mdx. We are very happy with he Prichard and look forward to referring more people to him.
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Kind regards, Rod Emmons - Vice President

      by radleyacura on 09/26/2016

  • New 2017 RDX

    5 out of 5 starsby Kerrygrif2016 on 07/22/2016
    updated 08/03/2016

    Great customer service, and finance met my need.they worked with my budget and very friendly. I would defiantly recommend it to everyone.
    • Kerry, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Kind regards, Rod Emmons - Vice President

      by radleyacura on 09/26/2016

  • Acura RDX

    5 out of 5 starsby LakenyaParker on 07/02/2016
    updated 08/03/2016

    I always receive Convenient and accommodating service. This dealership recommends places in the area to hang out while receiving service and provides transportation within the area.
  • Great Service!

    5 out of 5 starsby LeighCK on 07/13/2016
    updated 08/03/2016

    The service was fast and friendly (as always). The dealership is always clean and efficient with professional and knowledgeable staff.
  • New Transmission

    4 out of 5 starsby kmcworld on 07/05/2016
    updated 08/03/2016

    I liked having the loaner car for as long as I needed it. A new transmission is a painful experience, but Radley provided good service throughout. The only critique is my usual complaint about cost - this is a pricey place to have repairs done.
  • good service

    5 out of 5 starsby Attilat on 07/11/2016
    updated 08/03/2016

    fast and convenient. Thanks for vacuuming and washing my car as well. will see the service people next time I need service.
  • The review of the Charles Maddox experience of his ppurchase June 2016 Acur

    5 out of 5 starsby Charlesmaddox on 07/01/2016
    updated 08/03/2016

    The good friendly services and advice from your sales staff. They was even nice enough to be able to get me the color that i really wanted. Thanks Radley Acura.
  • Car

    5 out of 5 starsby Brigeda on 07/03/2016
    updated 08/03/2016

    Able to drive rental while car being fixed. Scra was aw to get the work done in time. Will recommend but wish Acura was closer.
  • Awesome acura

    5 out of 5 starsby Raziyabeal on 07/02/2016
    updated 08/02/2016

    The customer service provided was great, Hazem made sure I understood everything about buying my first car and worked in my favor
  • Radley Acura - The Best Place to buy an Acura in the DMV!

    5 out of 5 starsby Angry_Banner on 08/01/2016

    Nader was kind, patient, and knowledgeable. And Sam and the finance team were amazing too! The team at Radley Acura made my car buying experience a pleasant one. To borrow the words from Casablanca, "I think this is the beginning of a beautiful relationship."
    • Thank you so much for taking the time to leave this wonderful review. We strive to keep our guests satisfied and we're very happy to hear that Nader, Sam and the rest of our team provided you with a pleasant car buying experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Kind regards, Rod Emmons - Vice President

      by dealerreply on 08/02/2016

  • service

    5 out of 5 starsby victorstratos on 07/29/2016

    Treat me great. nice service area. nice loaner cares. caring and great personality staff. Good coffee, clean service area. Strong internet, good working area.
    • Thank you for the awesome feedback! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Kind regards, Rod Emmons - Vice President

      by dealerreply on 08/02/2016

  • Great service

    5 out of 5 starsby Alexander_VP on 07/30/2016

    I can describe Radley Acura service in such words as Quality and Accuracy. Also, the works timing and pricing is acceptable as well. The car maintenance and problems fix services is usually fast and easy there.
    • Thank you for writing this five-star review of our service department. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there’s any automotive need we can help with in the future, don't hesitate in contacting us. Kind regards, Rod Emmons - Vice President

      by dealerreply on 08/02/2016

  • Exceptional Service

    5 out of 5 starsby PamelaCoop on 07/26/2016

    I had a wonderful experience with Radley Acura. I thoroughly enjoyed working with everyone especially our car salesman Mr. Lincoln Tucker. He was truly exceptional in every way. He was very kind, knowledgeable and made our vehicle purchase enjoyable. I would definitely refer a family member or friend who is in the market to purchase a vehicle.
    • Hello, Pamela and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Lincoln was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle. Kind regards, Rod Emmons - Vice President

      by radleyacura on 07/27/2016

  • Radley Acura review

    5 out of 5 starsby Rhonpitt on 07/17/2016

    My sales rep was patient and addressed all my concerns and questions. Rodney Baltimore was great! I have several friends and family that I will be referring to Rodney and his dealership.
    • Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Kind regards, Rod Emmons - Vice President

      by largohonda on 07/19/2016

  • Excellent Service at Radley Acura!

    5 out of 5 starsby FGatSothebys on 07/14/2016

    Knowledgeable and caring people helped me to resolve a recurring issue. I would definitely recommend Radley Acura.Yes Please and thanks.
    • Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Rod Emmons - Vice President

      by radleyacura on 07/15/2016

  • Tomiyo

    5 out of 5 starsby insuranceagent on 07/12/2016

    Always receive quality service. The technicians are very professional and take pride in their work. I am glad they serviced my vehicle
    • Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Kind regards, Rod Emmons - Vice President

      by radleyacura on 07/13/2016

  • Service May 2016

    5 out of 5 starsby JasminILX13 on 06/28/2016
    updated 07/08/2016

    All of my needs were taken care of in a prompt manner, service was great, staff was friendly. Great environment, no snacks that day, but good coffee!
    • Thank you so much for your kind and honest review of Radley Acura. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Kind regards, Rod Emmons - Vice President

      by largohonda on 07/19/2016

  • Excellent job Tony Nazir

    5 out of 5 starsby Enriqueagent on 06/26/2016
    updated 07/08/2016

    Excellent help and assistance from Tony Nazir. Great job! I would definitely recommend this dealership when any of my friends are going to be in need of buying a new or used car.
    • Enrique, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Kind regards, Rod Emmons - Vice President

      by largohonda on 07/19/2016

  • 1

    5 out of 5 starsby William00269 on 06/28/2016
    updated 07/08/2016

    Customer service was excellent. My service advisor kept me informed and was compassionate when explaining the costs. Overall, it was a very pleasant and enjoyable experience.
    • William, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Kind regards, Rod Emmons - Vice President

      by radleyacura on 07/08/2016


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