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Customer Reviews of Steven Toyota

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171 reviews
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  • Great service

    5 out of 5 starsby prius12toyota on 07/06/2014

    Francisco was great with our visit to Toyota. He answered all of our questions about the Prius and helped us get a 1.9 percent rate! Thanks for everything Francisco!
  • Excellent Experience

    5 out of 5 starsby micktdx on 07/02/2014

    The great staff at Steven Toyota was able to find me excellent financing for the exact car I wanted. They are so down to Earth and easy to work with.
  • Great experience

    5 out of 5 starsby TasiaW on 06/26/2014

    We worked with Ashton and have to say it was a very pleasant experience she was very helpful, very polite and made it fun! We love our new Fusion! Thanks!
  • Buzz a

    5 out of 5 starsby Corollatoyota on 06/27/2014

    Good job Buzz. Easy and quick I ll definitely be back
  • 2014 Corolla

    5 out of 5 starsby 2014Corolla on 06/21/2014

    I have to say I hate car shopping, however Mike M at Steven Toyota made the process extremely simple and very fun. Mike was very laid back and had a great knowledge about the vehicle he sold us. Mike never put any pressure on us to buy the… vehicle and made the whole sell more of a conversation than a sales pitch. The car was priced right and we even got a tour of the dealership while we were there, I have to say this was a great car buying experience and I'll gladly refer anyone to Steven Toyota to see Mike.
  • great experience

    5 out of 5 starsby berna1972 on 06/21/2014

    Francisco was very informative with the car. He helped us with the right decision. We will be back to see him again. Thanks
  • Thanks Leo!! You were great!!

    5 out of 5 starsby missdeerhoof58 on 06/21/2014

    I came in looking for a vehicle, and Leo was just a breathe of fresh air since the beginning. He was extremely energetic and friendly, and a great listener. Before he showed me any cars, he just listened to me and what I said, and suggested… the perfect vehicle. I had a trade in, and was exceptionally pleased with the value I was offered, and I must say, this was by far my best sales experience with dealers! Thank you Leo, and I will be referring all my close friends to you!!
  • Steven Toyota Scion 5 trucks 1 car later over (16 yrs.)

    5 out of 5 starsby nbbear1 on 06/21/2014

    The experience is great, not allot worries due to pressure or fear of being hounded JUST the facts and numbers. The sales person (P. M) has sold us 4 of those 6 vehicles and I can reassure you that the knowledge and experience of Mr. M.… lacks in nothing. I have been treated with greatest of respect... The Folks At Steven Toyota Scion are easy to talk to right up to the owners..L. S. (friendly)
  • salesman DJ G (Also known as Hollywood on name tag)

    5 out of 5 starsby shifflett123 on 06/20/2014

    Great interpersonal skills, made us trust his advice upon which vehicle best suited our financial and daily needs. Will reccomend others to request DJ.
  • Satisfied with Bill as a salesman

    5 out of 5 starsby guddeal on 06/17/2014

    Bill was very good to work with when purchasing our 2014 Rav4. Thank you, Bill
  • Hello Ladies!

    5 out of 5 starsby seejaye7 on 10/11/2010

    Just purchased a 2010 FJ Cruiser. Had a good time "negotiating" with Som...he even laughed at my jokes! HA! You are appreciated. Thanks for the handshake and eye contact Michael...I notice that kind of thing. A pleasure meeting you. Carey… you are a hoot, and thanks for all the help. Got your card Lindsey, thanks dear. Matt, you are very efficient and thanks for the smooth transition. I have bought Toyotas for years and have dealt with 4 different dealerships and this is the friendliest and most affable I have had the pleasure of dealing with. Traded in my 2008 Sienna, which they have been maintaining for a year now and the service department is knowledgeable and efficient. Thank you Patrick. For you people with negative comments about the personnel at this dealership, I dealt with the public for 30 years with AT&T and sometimes an [violative content deleted] just has to be treated to match their personality...really!!
  • Great sales experience

    4.8 out of 5 starsby ehsaylor on 10/01/2010

    I had a great sales experience at Steven Toyota. I just stopped by to look around while shopping all over town for a new vehicle. I found what I was looking for on the showroom floor and Cody and his team answered all my questions and made… me a fair price without the normal sales games waisting everyone's time. They even let me drive the vehicle home that night before purchasing or depositing any money to give me time to make up my mind. Great sales team and a great car. Really enjoying the new ride. I highly recommend anyone looking for a new car to stop and talk with Cody.
  • What a Joke!!!!!

    1.4 out of 5 starsby fastlane96lt1 on 01/07/2010

    I went in to help my grandparents look for a used veh. we arrived there and everyone acted like they were so busy but in reality they were just standing around. i made an internet appt. and was being helped by "buzz". We wanted to look at a… 2006 ford taurus with 31k on the clock. We looked at the veh and took it for a test drive. First thing I got in the veh i could tell somethings were wrong. 1. the shifter handle on the transmission had excessive play in it. ( a tall tail sign that the transmission had been removed) 2. put it in gear the the markings to tell you what gear your in are not lining up correctly ( refer to above statement ) 3. the transmission sliped badly twice so after test driving the veh we returned back to the dealership and the salesman asked how we liked it and how a great car it was and well i told him it did not go well at all I informed him that the transmission has been removed and replaced and some point in time. Well "buzz" proceeds to get an attidude with me and ask how do i know this. So i informed him and he was not happy. He became extremly agressive with me and my 70 yr old grandparents and told us we could just buy a new veh. well thats when i lost it and told him off and asked them what kind of product are they trying to sell people here. I mean this car had serious problems with it. We ended up telling him for pound sand and left the dealership. I will tell everyone never to visit this company or buy anything from them because they will try to take advantage of people who don't know what to look for. I am an ASE certified tech and service consultant and it was apparent that "Buzz" did not see the bright white patches on my sleeve!!! I will never set foot in there unless it's for a business purpose. I will glady take my grandparents business else were
  • I actually considered calling the police

    1.8 out of 5 starsby jjhenders on 12/11/2009

    Steven is a high pressure, unethical business. I gave someone my car keys to evaluate my trade-in, and when negotiations broke down, they wouldn't give me my keys back. I would say, "Just give me my keys so I can leave." Of course, they… would then start to slightly sweeten the deal. After what seemed like 20 minutes of this nonsense, I eyed a phone sitting on a desk and actually considered (in all seriousness) calling the police. I felt like I was being held hostage because I couldnt leave. Between the lies at steven and the lies at [another dealership], I wound up going [elsewhere] to buy my van. I vow to never set foot at Steven Toyota again (which is too bad, since I am fond of Toyotas, especially Camrys).
  • Horrible Dealership

    1 out of 5 starsby pickps on 07/20/2009

    Price changes from the lot to inside the building. Salesman tells you one thing on the lot and then that number changes once you get inside. Then they try the switch. Manager after manager will come over and hound you over and over.… Northen Virginia beats their prices hands down.
  • Good deals to be had...

    4 out of 5 starsby toyo8 on 05/06/2009

    I decided to try Steven Toyota after a terrible ordeal at a toyota dealership in Winchester, VA. Compared to the dealership in Winchester, my experiences at Steven Toyota were a cake walk. The sales team was willing to deal, new vehicle… pricing was realistic and fair, and they gave me a great trade-in value for my used toyota.
  • 2014 4 Runner

    5 out of 5 starsby 4_runningitup on 05/12/2014
    updated 04/27/2025

    Got a new 2014 SR5 Premium 4Runner from the best salesman ive ever done business with. Leo S. Made ita great experience for me and my wife. We also had our newborn son witb us and everyone there went above and beyond to make sure our lil… guy stayed happy. On to the car buying, they got me into my 4 Runner cheaper and quicker then was expected. Went there with 1,500 cash not the greatest credit by any means 3 hrs later I was following my wife and son back in my new ride. Anyone who is looking for a new or used car skip all the hassel and shopping around and just head on down to Steven Toyota in Harrisonburg Va and ask for Leo. If hes not there no worries you will still have the best car buying experience you have or ever will have guaranteed! Thinking of trading in one of our cars on a new sedan or truck and will be back at Steven when we do.
  • Great service!

    5 out of 5 starsby DarkDarkBlue on 06/01/2014
    updated 04/27/2025

    Came in early, were received right away by Brandon, an outstanding salesman. Test drove car for almost an hour, then inspected at an outside mechanic. Car was in great shape and Steven Toyota Service replaced the rotors and buffed the car… without jacking up the price. Car was meticulously cleaned and am very happy with it.
  • Painless

    5 out of 5 starsby nonamegiven1 on 03/16/2014
    updated 04/27/2025

    Excellent buying experience. Helpful sales people. Patrick went out of his way to help us.
  • Stacey W

    5 out of 5 starsby stewarma on 06/09/2014
    updated 04/27/2025

    Stacey is a great salesman! He was so helpful and made it possible for me to leave that day in my dream car! He answered any questions I had and got me an awesome deal. He also has great taste in music :)
  • Awesome!!

    5 out of 5 starsby amandabulatko on 05/15/2014
    updated 04/27/2025

    Leo S and the finance guy (sorry cant remember his name, braces, really friendly?) Were absolutley amazing. Leo was over the top friendly and listened to everything we wanted and what we were looking for. And the finance guy worked… surprisingly hard (compared to everywhere else we went ) to get our payments to where we wanted. This was the best car buying experience I have ever had and we werent there allday. Definitely recommend

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