Customer Reviews of Mechanicsville Toyota
Review type:
Great experience
Great and expedient service
by Alicia on 05/08/2019Easy to make an appointment; time spent waiting for completion. I made the appointment 2-3 days before desired day.Toyota, Camry, 2017
by Kirsten on 04/30/2019updated 05/07/2019Very pleasant staff. Efficient. Explanation of maintenance done on my car and what may need to be done in the future.The BEST
by Jay on 04/30/2019updated 05/07/2019Efficient and professionalcontent with service
by Michael on 04/30/2019updated 05/07/2019courteous service people, not a long wait for the first service, and was content with the results.Great dealership but Toyota itself won't support obvious door lock issue.
by Glenn on 04/28/2019updated 05/07/2019Rob Cannon is fantastic to work with.Great Service Department
by Dana on 04/30/2019updated 05/07/2019The process was very efficient, the loaner car was very helpful, and my vehicle was ready when promised.50,000 service
by Donald on 04/28/2019updated 05/07/2019made appointment everything went as promisedoil change
by Layton on 04/29/2019updated 05/07/2019on time, reasonable timing, nice people, and wonderful waiting roomCamry Ventilation Fan with a bad bearing--imagine that??
by Allyn on 04/28/2019updated 05/07/2019We were able to trouble shoot the problem through a video so the part was ordered in advance so I made one trip to the dealership to have my repair done.CX-3
by Jason on 04/30/2019updated 05/07/2019Everyone on the sales team was very friendly. Jamie responded quickly to my email inquiry. Dave wasn't even getting my commision but was friendly with me on the floor after Joe left for a while. Scott was great and easy to work with. Wayne… made the trade in process a breeze. Overall solid experience. Will be back.EXCELLENCE in Salesmanship
by Kevin on 04/30/2019updated 05/07/2019David White made the process quick and easy and gave us everything we asked for.Another great purchase!
by DougK686 on 05/06/2019Friendly staff, knowledgeable salesman and great inventory.Doug, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mechanicsville Toyota! If there is anything else we can do for you, please feel free to give us a call. John Nickens, General Manager | jnickens@pageauto.com
Love my local dealer
by Susan on 05/05/2019Friendliness of the staff. Ease of making appointments. Definitely the quality of work performed on my vehicle.Susan, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Mechanicsville Toyota's Service Department. John Nickens, General Manager | jnickens@pageauto.com
Feedback
by Frank on 05/04/2019Clear understanding of the work to be done and it was done timelyFrank, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Thanks for choosing Mechanicsville Toyota John Nickens, General Manager | jnickens@pageauto.com
Regarding sale of new Tacoma Sport 4X4
by Jerry on 05/03/2019Did 98% of the sale online so the time at dealership was very small and no haggling (people don't like this). We were in and out in about a hour of course this was a cash sale so no financing was involved.Jerry, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. Thank you for choosing Mechanicsville Toyota! We are sincerely grateful for your business! John Nickens, General Manager | jnickens@pageauto.com
We love Tony Jones!
by Deannea on 05/02/2019Friendly service. Tony Jones is an exceptional salesperson!Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Tony and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! John Nickens, General Manager | jnickens@pageauto.com
Great experience
by Agnes on 04/27/2019updated 05/03/2019All of my experience at Mechanicsville has been very positive.Thanks for your continued loyalty and for taking the time to leave this great review, Agnes. John Nickens, General Manager | jnickens@pageauto.com
Oil change and tires rotation and inspection
by Sylvia on 04/26/2019updated 05/02/2019Very professional service and friendly staff.Toyota servive
by Brenda on 04/26/2019updated 05/02/2019Quick and friendlyGreat service!
by Lauren on 04/24/2019updated 05/01/2019It was super easy to drop my car off and I felt like I left it in really good hands!Service
by Emily on 05/01/2019They always did a good job for me.Thank you for the great review, Emily. Please come visit us at Mechanicsville Toyota if you need anything else, be it service or sales. Best, John Nickens, General Manager | jnickens@pageauto.com
Toyota RAV4 Hybrid
Toyota Tacoma
Toyota 4Runner
Toyota Highlander
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for the five-star rating, [REVIEWER NAME]! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! John Nickens, General Manager | jnickens@pageauto.com
by Mechanicsville Toyota on 05/10/2019