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Customer Reviews of Haley Toyota of Richmond

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45 sales reviews
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  • Amazing experience

    5 out of 5 starsby JDSalley on 07/04/2016
    updated 08/04/2016

    Our salesman listened to us and found us the car we wanted. Everyone eolse we worked with was also extremely helpful. We purchased a car from Haley toyota 3 years ago and had the same wonderful experience which is why we returned. Tony Spain was so easy to work with!

  • Grear place to buy a car with no hassle.

    5 out of 5 starsby Dallylama on 07/17/2016
    updated 08/03/2016

    Our salesman Guy and the manager Jose went above and beyond to ensure we got the best deal. Even going toe to toe in a bAttleboro for my business with another loval toyota dealer. Thanks!

  • Great

    5 out of 5 starsby SRPowers on 08/01/2016

    My experience was awesome....my salesperson...Tony Spain worked hard to get me in the vehicle I wanted at the payment I needed....Love my new Camry XSE
    • Thank you for taking the time to write this nice review. We strive to provide courteous service to all our guests and are glad to hear that Tony helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Haley Toyota of Richmond Team

      by dealerreply on 08/16/2016


  • Easy transaction

    5 out of 5 starsby schlimmer4 on 07/26/2016

    No pressure and very quick processing. Very through with explanation of the new vwhicle. Sales and financal staff very professional.
    • We appreciate you taking the time to leave us a great review! We are pleased to hear that our staff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Haley Toyota of Richmond Team

      by dealerreply on 07/27/2016


  • Sales provided repeat customer excellent and timely service

    5 out of 5 starsby neetsac on 07/25/2016

    Our family has purchased two Toyota's previously and were needing another car immediately. I reached out via internet sales to inquire about a particular car. Amanda Jackson contacted me within 15 minutes of submitting the request. We set up a time later that day to test drive. Amanda listened to our requests and made the deal happen very efficiently. She was very comfortable explaining the product, very enthusiastic, and not your typical car sales pushy demeanor. A timely response, listening to the voice of the customer, and then exceeding the customers needs with their delivery is a sign of someone who understands the concept of "service". Haley has a great sales associate with Amanda and I would highly recommend her.
    • We are sincerely grateful for your loyalty! At Haley Toyota of Richmond, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Amanda was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Haley Toyota of Richmond Team

      by dealerreply on 07/27/2016


  • Cierra

    5 out of 5 starsby CierraMBoston1 on 07/20/2016

    Over all everything was great! Off of the gentleman I worked with was great! Anthony , George and BJ. They listen to my needs and got me the car I wanted!
    • Thank you for taking the time to share with us your experience! We’re so happy to hear that we were able to help find the vehicle you wanted. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Haley Toyota of Richmond Team

      by dealerreply on 07/25/2016


  • New RAV4

    5 out of 5 starsby lstone48 on 06/27/2016
    updated 07/08/2016

    Could not have asked for more in any way!!!!! Great people, great deal!!! Never an upswell, always knew I was getting the right price. Highly recommend dealing with Jorge, Jason and George.
    • It was a pleasure to read about your car-buying experience at Haley Toyota Scion of Richmond. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Haley Toyota Scion of Richmond Team

      by fremonttoyota on 07/14/2016

  • No games, no frustrations, and ready to sell at a great price

    5 out of 5 starsby Buttercup41 on 06/19/2016
    updated 07/04/2016

    No typical negotiation tactics. Everyone, especially Paul, was pleasant, helpful, and honest. The easiest and most pleasant car buying experience imaginable.
    • Hi and thank you for this great review! We're excited to hear that Paul took care of you! He is a great asset and we appreciate all he does. Thank you for your business and we look forward to working with you again in the future! Regards, Haley Toyota of Richmond Team

      by dealerreply on 07/06/2016

  • Cheatham's buying experience

    5 out of 5 starsby Clay_Cheatham on 06/26/2016

    Helpful sales staff who made our experience a great one. This is our 3rd purchase at Haley Toyota and we've been highly satisfied each time we shop here, which is why we keep coming back to buy our Toyota's.
    • It was a pleasure to read about your third car-buying experience at Haley Toyota Scion of Richmond. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Haley Toyota Scion of Richmond Team

      by dealerreply on 06/28/2016

    • It was a pleasure to read about your third car-buying experience at Haley Toyota Scion of Richmond. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Haley Toyota Scion of Richmond Team

      by dealerreply on 06/28/2016

  • happycustomer

    4 out of 5 starsby Nickcolas on 06/13/2016
    updated 06/24/2016

    Low key no high pressure:-) Nat Williams made a full presentation and I never felt pressured. I felt like he was with me all the way until I drove off the lot.
  • Great experience purchasing a new car at Haley Toyota

    5 out of 5 starsby EmmettC on 06/17/2016
    updated 06/24/2016

    Courteous salesman, Sheheem. He explained in detail the options of leasing vs buying a new car. This was our first experience considering the lease option.
  • Thank you! Thank you! Thank you!

    5 out of 5 starsby rachelle16 on 06/11/2016
    updated 06/22/2016

    Paul Young was very friendly, patient, and most importantly honest as I selected my car. He was very knowledgeable about the Corolla, and about took my corcerns into consideration. The financial staff was also very helpful and took their time to explain the process of purchasing my car. The financial team also worked very hard in making that I felt secure with my purchase.
  • Great experience!

    5 out of 5 starsby VDham724 on 06/18/2016

    Purchasing my vehicle at Haley Toyota was a great experience. In 2013 I went through a very stressful process at another dealership so I was not looking forward to buying a new car. However this purchase was incredibly easy and did not stress me out! Everyone at the dealership was extremely helpful and informative. Eric made the entire process quick and easy. He helped me pick out the best car for my needs and laid out all my options. Eric explained all of the features and made me feel confident about my purchase! Thank you!
    • Thank you and congratulations on your purchase! We are so very pleased that Eric and the team could make your visit easy and stress-free, and we believe that's how every car buying experience should be. We'll pass the kind words along to him, and come back to see us if you need anything at all. Best, The Haley Toyota of Richmond Team

      by dealerreply on 06/21/2016

  • Review of new Camry process

    5 out of 5 starsby Janicecoleman on 05/27/2016
    updated 06/07/2016

    We loved working with Devin Hawker. Since Devin and I had worked out all of the issues via email, the process in the dealership was fast and easy. Highly recommend Devin, and the "money guy" Stuart. A delight to work with!
  • Excellent Service

    5 out of 5 starsby NurseCynthia on 05/24/2016
    updated 06/06/2016

    Pleasant experience, will recommend family and friends. Saleman Anthony G, excellent customer service, knowledgeable about car, finance dept. Excellent service. I will definitely make another purchase with Haley Toyota of Richmond
  • Thanks for my new ride Paul Berry!

    5 out of 5 starsby NicoleRiedel on 05/10/2016
    updated 05/25/2016

    My sales associate Paul berry was honest, laid back, and easy to deal with. I will continue to buy from him and he is a valuable member of the Haley team. The car buying process is exhausting and he made everything SO EASY! Paul was willing to help me negotiate my lease terms dependent on my financial situation. I wish I had went to Haley first before I wasted my time on all the other Toyota dealerships in the area.
  • Haley Toyota, Midlothian

    5 out of 5 starsby SunnySue on 05/10/2016
    updated 05/25/2016

    The sales person followed up with my original truecar.com request, honored the price promised, was efficient while working with me, was friendly and seemed to care about my needs, and was very personable. He made purchasing a vehicle a pleasant experience.
  • Excellent, intuitive, friendly staff!

    5 out of 5 starsby DavidSeeds on 05/10/2016
    updated 05/23/2016

    My salesperson, Amanda Jackson, was fantastic! Just right! We communicated so well and she really knew the answers to my questions and figured out what I was looking for at Haley Toyota. She is a valuable member to your team! We will be recommending her + Haley Toyota to our friends!
  • Fast Friendly Service

    5 out of 5 starsby pedal1962 on 05/11/2016

    Sales listened to what I needed, GM made sure the vehicle was what I wanted. Our son had totaled my vehicle and we needed a replacement ASAP. We set the parameters for a used car and they found what we wanted 2 hours from us and had the vehicle the next day. Service Department went over the vehicle and made a few repairs that were needed. We picked it up and are very happy!
    • Thank you so much for taking the time to write this review, Darwin. We’re very happy to hear about your positive experience at Haley Toyota of Richmond. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our page. Warm regards, The Haley Toyota of Richmond Team

      by dealerreply on 05/18/2016

  • Sales Review

    5 out of 5 starsby brittanyacard on 05/10/2016

    I loved that I just said what I wanted, and the salesperson made it happen. They worked really well with my finances, and the sale was a breeze instead of a chore.
  • Under new management? Great place now!

    4 out of 5 starsby shellspell on 05/22/2015

    4+years ago, I have had and heard bad experiences, but now they're great! Bent over backwards to make me happy, and I'm blue-collar, not a rich person. Didn't matter to them, everybody is the same there...less stress for me and welcomed the courtesy!

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