Skip to main content
Today 9:00 AM - 9:00 PM

Customer Reviews of Checkered Flag Honda

Review type:

2142 reviews
Sort by:

  • Got my car from Checkered Flag Honda

    5 out of 5 starsby Gee on 11/01/2018

    Danielle from Checkered Flag Honda has been following up on my case closely. I told her that I will delay the purchase for some times, she follow up, update me on options available, help me in her best until I got the car I need.
    • Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 11/04/2018

  • Inspection

    5 out of 5 starsby Matthew on 10/30/2018

    Always great customer service here.
    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 11/04/2018

    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 11/04/2018

  • Great place!

    5 out of 5 starsby Michelle329 on 10/30/2018

    The overall wait time was lot nearly as bad as I thought it would be. Very comfortable waiting area and staff was friendly and informative.
    • Michelle, we are so glad we could take care of all of your needs at Checkered Flag Honda. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/30/2018

  • Best experience ever

    5 out of 5 starsby Nancy on 10/19/2018
    updated 10/29/2018

    Salesmen Phil and Josh deserve the highest rating possible. They were informative, responsive, and transparent in their communications with us. No ugly surprises, no bait and switch. This is the best car buying experience I have ever had..
  • our overall experience at Checkerd Flag Honda was superior

    5 out of 5 starsby Marvin on 10/15/2018
    updated 10/29/2018

    Sales Person was extremely friendly, and able to answer all of our questions
  • Professional and efficient service

    5 out of 5 starsby Joell on 10/19/2018
    updated 10/29/2018

    David was very Professional and provided great customer service.
  • Honda CR-V

    4 out of 5 starsby Pankaj on 10/15/2018
    updated 10/29/2018

    User friendliness.
  • Perfectly Imperfect

    5 out of 5 starsby Donna on 10/14/2018
    updated 10/29/2018

    I always like the customer service given when I arrive at the dealership. However, on my last scheduled appointment I was not entirely pleased with my service as I requested to have my vehicle at a certain time. I was told this was attainable and in the end it was not. I would have been able to make proper arrangements in advance had I known, but I wasn't notified. I was contacted when my car was ready( finished with service) which was 30 minutes after the time I requested and had a prior engagement to attend. Even though this particular experience wasn't the greatest, I am hopeful for improvement, yet over all I still enjoy the overall customer service I'm given each time I have my vehicle serviced!
  • Service

    5 out of 5 starsby Edward on 10/17/2018
    updated 10/29/2018

    Service was fast and courteous.
  • Satisfied

    5 out of 5 starsby Jingxi on 10/18/2018
    updated 10/29/2018

    Lorey is quite proficient and helping
  • Friendly service

    5 out of 5 starsby Maryellen on 10/19/2018
    updated 10/29/2018

    Everyone is friendly and helpful!
  • Great service

    4 out of 5 starsby Laura on 10/19/2018
    updated 10/29/2018

    Ease of scheduling appointment
  • Great service

    5 out of 5 starsby Alan on 10/17/2018
    updated 10/29/2018

    Professional staff
  • Great Service

    5 out of 5 starsby Michael on 10/27/2018

    My Honda element is 12 years old and is well taken care of at checkered flag Honda. I trust Terry and the rest of the team
    • Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/29/2018

  • Excellent Service

    5 out of 5 starsby Deborah on 10/25/2018

    Prompt service, comfortable , clean waiting area, work was done quickly.
    • Deborah, we are so glad we could take care of all of your needs at Checkered Flag Honda. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/26/2018

  • Great service

    5 out of 5 starsby LK on 10/25/2018

    Erin was great about helping me schedule my service appt at a time that worked for me. Once I arrived, Terry was awesome at explaining everything to me. He also answered every question a I had about my warranties. He’s awesome!
    • We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/25/2018

  • Checkered Flag service

    5 out of 5 starsby Allen on 10/25/2018

    Ready when I arrived, reasonable price.
    • We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/26/2018

  • Vbch18

    5 out of 5 starsby Asli on 10/24/2018

    good service, customer service
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/25/2018

  • Checker Flag

    5 out of 5 starsby Joseph on 10/24/2018

    Quick and plescent
    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/25/2018

  • My visit

    5 out of 5 starsby Norma on 10/20/2018

    All my questions were answered and explained very clearly by Ms.Kayla MCcain thank you ms. mccain
    • Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/25/2018

  • Good service

    4 out of 5 starsby Kelley on 10/19/2018

    I liked the complimentary car wash and vacuum. The oil change rate was great price. My only complaint would be that I was told my car was “almost done and won’t be very long” yet had to wait another 2 hrs. I’d prefer to just be told up front it was gonna be a couple more hours versus “almost done”.
    • Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by dealerreply on 10/25/2018


About our dealership