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Customer Reviews of Checkered Flag Honda

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2142 reviews
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  • Checkered Flag Visit

    5 out of 5 starsby MaryShack on 02/28/2016
    updated 03/08/2016

    I was greeted right when I arrived and checked right in. My car was looked at quickly and I was out of there in a reasonable amount of time.
    • Mary, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us and if you haven't already, follow us on Facebook for access to exclusive content! Best, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 03/22/2016

  • Initial Buying Experience

    4 out of 5 starsby Thawkerdude on 02/26/2016
    updated 03/07/2016

    friendly and helpful staff that answered all my questions went out of their way to provide me a perfect selection of pre-owned vehicles to choose
    • Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Best, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 03/22/2016

  • checkered flag honda

    5 out of 5 starsby lhuynh6 on 02/19/2016
    updated 03/02/2016

    i was greeted with a friendly staff. although it took a while to get all the paperwork done, it was a good experience at this dealership,friendly staff
    • It is wonderful to hear that our staff at Checkered Flag Honda was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions, please feel free to contact us. Best, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 03/22/2016

  • Car maint.

    5 out of 5 starsby AudraLB on 02/19/2016
    updated 02/29/2016

    The was very pleased with the friendly service and the quick turn around for completion of the maintenance done on my car.
  • Civic 2015

    5 out of 5 starsby JefferyC2015 on 02/07/2016
    updated 02/26/2016

    Can drop off car and not have to wait Friendly staff Clean showroom like the car wash as well Very convenient drop box
  • Accord 2011

    4 out of 5 starsby AshraffKareem on 02/24/2016

    Service center staff at Checkered Flag are very unknowledgeable team members with excellent customer support. I always found them attentive to my service needs, and always ready to help.
  • dlblake23692

    5 out of 5 starsby DavidBlake on 02/13/2016
    updated 02/24/2016

    The person I dealt with was awesome, very polite and courteous. She was very informative answering all of my questions about my new car and showed me she really cared about my visit exceeding all of my expectations. The service departmentโ€ฆ drop off/pick up area is ingenious, also very clean and customer friendly.
  • This is where you want to buy your next car.

    5 out of 5 starsby Angela0524 on 02/24/2016

    No pressure to purhase. They let me take the car home for the day to see if I liked it enough to purchase. Staff was very friendly.
    • Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Best, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 03/22/2016

  • Checkered Flag Honda is above and beyond!

    5 out of 5 starsby chalmersc on 02/03/2016
    updated 02/12/2016

    The bottom-line upfront, no-haggle process definitely made the whole experience above and beyond the competition. Also, every team member I dealt with was very inviting and professional. My sales person, Josh Williams, walked me throughโ€ฆ the whole process and impressed me all around!
    • Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Josh was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 03/22/2016

  • Feb. 5, 2016 appt.

    5 out of 5 starsby Calebri on 02/12/2016

    My service department rep, Shannon, was excellent. She explained everything & was very personable. Terrific customer service! I also enjoyed the customer service waiting area.
  • Positive experience

    5 out of 5 starsby AMS_1967 on 02/04/2016

    No haggling. Howard Bell was a pleasant, helpful and informative sales rep. The business rep was also pleasant and efficient.
    • Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear that our sales representative treated you with pleasant, helpful and informative service. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 02/09/2016

  • Oil change and tire rotation.

    5 out of 5 starsby RobertBaldwin on 02/03/2016

    My car was taken in right away and the required work was done in the time I was told it would be done.,My car was taken in right away and the required work was done in the time I was told it would be done.,My car was taken in right away andโ€ฆ the required work was done in the time I was told it would be done.
  • none

    5 out of 5 starsby dontask3 on 01/15/2016
    updated 01/27/2016

    always very helphul and curteous. i switched from anything at Hall Honda sales service was very poor. other people i spoke to said the switched also, including Allstate for business.
    • Thank you for choosing Checkered Flag Honda for your automotive needs. We appreciate your business and you taking your time to provide us with your feedback. Thank you, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/29/2016

  • Great Service

    5 out of 5 starsby Mary_21 on 01/24/2016

    It was Fast-Simple-Smart. This was the best experience I have ever had buying a car. From the first email, to scheduling an appt., to the process of buying the HRV--Brendan Powell made the experience stress free!!
    • Mary, thank you for taking the time to write about your experience. It's great to know Brendan was able to provide you with the pressure-free and knowledgeable service Checkered Flag Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/28/2016

  • Trading In Only

    5 out of 5 starsby JamesPester on 01/17/2016

    Amy Smith had my trade-in evaluated in no time at all, first dealership I been to that gave me two offers on a trade-in without pressuring me into a test-drive right away. Thank you for having a comfortable place to sit and good de-cafโ€ฆ coffee as soon as I walked in, it was a pleasant experience.
    • James, I sincerely thank you for going out of your way to write this review about Checkered Flag Honda. Amy is a great asset and we appreciate her for giving you that comfort during your experience! If you have any further needs, please come back to see us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/18/2016

    • James, I sincerely thank you for going out of your way to write this review about Checkered Flag Honda. Amy is a great asset and we appreciate her for giving you that comfort during your experience! If you have any further needs, please come back to see us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/18/2016

  • Holly

    5 out of 5 starsby hlcotter on 01/06/2016
    updated 01/15/2016

    I've purchased eight new vehicles from various dealerships throughout the country and this dealership was by far the best. This is my second consecutive purchase from sales consultant, Benjamin Mung'aithi and he has made the car buyingโ€ฆ experience the best I've ever had. I felt that he was kind, professional, and considerate. He made sure that I received all the benefits that were available to me regarding the last two Honda purchases I've made.
    • I really appreciate you being so kind as to write this review about our dealership. We can't tell you enough how much your customer loyalty means to us. We try our best to stand out from other dealers and it is quite an accomplishment to hear that Benjamin provided you with the best dealer experience ever! Thank you so much. If you have any further needs, please do not hesitate to contact us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/25/2016

  • Checkered Flag Honda Service

    5 out of 5 starsby rlh7811 on 12/20/2015
    updated 01/11/2016

    Online service was easy to schedule and the request work was accomplished on time and at the agreed upon price.
    • We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Checkered Flag Honda for your vehicle needs. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/28/2016

  • Honda

    5 out of 5 starsby Denise_f on 12/29/2015
    updated 01/11/2016

    Helpfulness of the representative that handeled my process. He was polite and considerate of my needs to the job being done. He even remembered me at the end of the day when I came back to get my pilot.
    • Thank you for taking the time to write this great review. It is wonderful to hear that our staff at Checkered Flag Honda was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/28/2016

  • Awesome service

    5 out of 5 starsby William_Rodz on 12/28/2015
    updated 01/11/2016

    Prompt, punctual, to the point (did not tried to add unnecessary services), courteous, comfortable waiting area and very efficient/quick service.
    • William, thank you for your kind words. We feel our service department is what makes Checkered Flag Honda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and weย’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/28/2016

  • Made an appointment

    5 out of 5 starsby Ruth6449 on 12/15/2015
    updated 01/08/2016

    I had an appointment because I wanted to wait. had not been there since the remodeling had been done. The new waiting area is so pleasant. I did not have to wait very long.
    • Ruth, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/28/2016

  • Great Service!

    5 out of 5 starsby WildBill88 on 01/05/2016

    Even though I was a walk-in customer with no prior appointment on the last day of the month, I was able to get a safety inspection for my '01 Honda Accord. By also consenting to a free multi-point inspection, the safety inspection fee wasโ€ฆ waived... and after being informed that my transmission fluid was dark and needed changing, I agreed to let your technician perform that service for me. I was on my way again after about 3 hours in the customer lounge, but considering my walk-in status... I'm satisfied.
    • It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! We will make sure they hear of your kind words. All of us at Checkered Flag Honda await your return. Please let us know how we may be able to help next! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

      by cfhonda on 01/28/2016


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