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Customer Reviews of Haley Toyota

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2771 reviews
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  • Beth Hoskins

    5 out of 5 starsby Charles on 05/21/2022

    kind people, quality work
    • Thanks for the review. Have a wonderful day!

      by Julia Bogdan on 05/24/2022

    • Thank you so much for the kind words!

      by Julia Bogdan on 05/24/2022

  • Clifton RAV4

    5 out of 5 starsby Ruby on 05/18/2022

    On time and kept fully informed.
    • Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/20/2022

  • Great people and service as a Toyota owner

    5 out of 5 starsby Danitza on 05/18/2022

    The waiting room is clean, offers coffee and drinks. It's nice and quiet plus the seating is 6 feet apart to keep everyone safe distance (COVID).
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/20/2022

  • good experience

    5 out of 5 starsby Malaina on 05/17/2022

    very nice waiting room and friendly staff. always thankful for toyota
    • Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/19/2022

  • Reliable car dealership in Roanoke area

    5 out of 5 starsby Daniel on 05/14/2022

    Professional service and customer service does everything as expected.
    • Thank you so much for taking the time to share your feedback!

      by Julia Bogdan on 05/16/2022

  • Service Experience

    5 out of 5 starsby Matthew on 05/14/2022

    Nathan and Matt Gibson were awesome
    • Thank you for your kind words! We know Nathan and Matt appreciate them as well.

      by Julia Bogdan on 05/16/2022

  • 2017 Tacoma

    5 out of 5 starsby Nicholas on 05/15/2022

    I liked the energy and knowledge of Alyx in the car buying process
    • Thank you for this amazing review! We really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/17/2022

  • Haley continues to rock

    5 out of 5 starsby Zoe on 05/15/2022

    always friendly
    • Thank you so much! We are so happy to hear it.

      by Julia Bogdan on 05/16/2022

  • experience

    5 out of 5 starsby Christine on 05/15/2022

    Anthony and BJ were very helpful they are great they definitely make your experience pleasant and efficient I definitely didn't spend all day there
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/17/2022

  • Thumbs up Haley Toyota

    5 out of 5 starsby John on 05/12/2022

    Very quick appointment times. Corresponding with me through the day via text messaging. Vehicle was ready on time, no delay. Facility is very clean, staff and associates very friendly.
    • Thank you so much for sharing! We are so pleased to hear it.

      by Julia Bogdan on 05/16/2022

    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/16/2022

  • Jelly bears?

    5 out of 5 starsby Trix on 05/12/2022

    Someone left a corner of a candy packet in my car. I drive 100 miles a day and I tried to keep my car is clean as possible but I take it in the service and somebody else leaves trash in it. I've never eaten or have bought jelly bears in my life but that's what's been left in my car.
    • Trix, we are so sorry this occurred, but we are very happy to see you were still satisfied with your visit. If you have further concerns you would like to address, please reach out to us at haleyautodigitalteam@gmail.com. We would be more than happy to hear your feedback and provide you with more detailed information.

      by Julia Bogdan on 05/16/2022

    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/16/2022

  • Happy with Haley Toyota

    5 out of 5 starsby Melinda on 05/11/2022

    Since my purchase, Haley has taken excellent care of my vehicle. I am so happy I got my Rav4 from them. They will be the only dealership I will ever use in the future.
    • Melinda, thank you so much for sharing! We appreciate it so much.

      by Julia Bogdan on 05/12/2022

  • 2016 Camry Hybrid

    5 out of 5 starsby Jane on 05/11/2022

    The work was done on schedule, and they re-set the car to my settings after the work was done.
    • Jane, we appreciate your review so much! Thank you for your kind feedback!

      by Julia Bogdan on 05/12/2022

  • Kerry Garman

    5 out of 5 starsby Kerry on 05/05/2022

    Timely and provided with oil change mailing coupon.
    • Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 05/09/2022

    • Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 05/09/2022

  • service

    5 out of 5 starsby Paul on 05/04/2022

    very friendly and acceptable wait time
    • Thank you for this amazing review! We really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 05/06/2022

  • Good to go

    5 out of 5 starsby Ken on 05/04/2022

    Quick to check in, ample waiting area and refreshments available
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 05/06/2022

  • Great service and value

    5 out of 5 starsby Elizabeth on 05/04/2022

    Friendly customer service people, all my questions were answered, and they have a shuttle option so I didn't have to cancel my whole day while my car was serviced.
    • Thank you for sharing! We are so happy to hear it.

      by Elizabeth on 05/05/2022

  • 2019 4Runner

    5 out of 5 starsby Robert on 04/30/2022

    Nice staff, comfortable waiting area, price was as quoted
    • Thank you for the perfect rating!

      by Julia Bogdan on 05/03/2022

  • Toyota Camry

    5 out of 5 starsby Anthony on 04/30/2022

    Work is excellent; and staff is great
    • Thank you so much for sharing!

      by Julia Bogdan on 05/03/2022

  • Love Haley!

    5 out of 5 starsby Lindsay on 04/30/2022

    You guys are always great. The customer service, knowledge, and all around help. My go-to for vehicles.
    • Lindsay, we absolutely love hearing this sort of feedback. We appreciate your business very much. Please let us know if there is anything else we may do for you!

      by Julia Bogdan on 05/03/2022

  • Found me what I was searching for.

    5 out of 5 starsby John on 04/30/2022

    Dave and Anthony knew what I was in the market for and reached out as soon as it became available. Greatly appreciated!
    • Thank you so much for taking your time to rate us 5 stars. We are so glad you were able to get exactly what you were looking for with Haley!

      by Julia Bogdan on 05/03/2022


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About our dealership

No matter what type of vehicle you’re looking for, Toyota has a wide range of vehicles from affordable commuters, like the Toyota Corolla, to even high-performance pickup trucks like the Toyota Tundra. For even more choices, we also carry a wide range of used vehicles.

Beyond car sales, we are a full-service dealership. After you pick the car that’s right for you, our team will help you get approved for financing and find a payment plan that works for your budget. Our dealership also has a fully staffed service department with Toyota certified technicians that will be able to keep your car running just like new.

Conveniently located at 1530 Courtland Road NE, Roanoke, VA, Haley Toyota of Roanoke is here to meet all of your car-buying needs, and we would love to welcome you to our store. Come and see us at your earliest convenience, and we can get you behind the wheel for a test drive!

Amenities
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
  • Authorized Parts Store