Charlie Obaugh Kia of Staunton
Customer Reviews of Charlie Obaugh Kia of Staunton
Review type:
Great professional staff!
by Mikhail on 07/24/2022Great professional staff. Fair prices! I got my brand new 2023 Kia Sportage from Charlie Obaugh KIA dealership and couldn't be happier. Matt, the salesman, assisted me exceptionally throughout the whole purchase. I got a very good price for… my trade-in, and they sold me the vehicle without the ridiculous market adjustment, I paid the MSRP only! Thank you very much, folks!!! Keep up the great work!Chelsea
by Chelsea18 on 04/25/2018They were more then willing to work with me. I have purchased two vehicles from them. I would send anyone to them.Barnes deal
by AndrewB12 on 04/10/2018updated 04/19/2018People were nice! Professional. Matt S. Came through for us! You had a good selection of vehicles. Everyone else came together to help me make it happen in one day!Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Lived the experience and the Optima!
by David_24401 on 04/09/2018updated 04/19/2018The honest, straight-forward approach. I was made to feel welcome. All the employees made me feel like a valued customer.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Customer for life!
by Footballdad56 on 04/07/2018The main reason why bought a car from Charlie Obaugh was because of Christian. I live in Broadway but it was worth the drive to come to Staunton. Christian has sold me 4 cars in the past from Steven Kia. I enjoy doing business with him… every time that I'm in the market. I have a huge family so I'll be coming back for more in the near future.Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Ladybug
by 1ladybug4me on 04/08/2018Carolyn rocks she was so polite and listened to me. I think she went above and beyond to make sure that I was satisfied with my new car purchase.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Matt and Barbara
by McCloskey88 on 03/19/2018updated 04/03/2018The people are very pleasant very helpful and they did amazing job and I would highly recommend them to anyone that's looking for a vehicleSurvey
by Patience12 on 03/24/2018updated 04/03/2018Awesome customer service! I appreciated the staff who were so willing to help me find a car that supported my needs. Jake, Adam, and Christian were very accommodating.Thank you for the feedback! We are happy to hear of your positive experience at Charlie Obaugh Kia, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Survey
by CurtisPParr on 03/24/2018updated 04/03/2018Had a pleasant experience. Our salesman Christian was very helpful and made the experience easy and enjoyable. Will definitely recommend this dealership to my friends and family,Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Christian. Please let us know if we can ever help you in the future. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Friendly staff
by Kathybrad12 on 04/01/2018From the time we got there till the time we left josh and Matt made us fill at home. They both were very helpful all the way around they took their time and answered every question we had for them.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Speedy Service
by Laylaskitty2 on 03/31/2018I knew exactly what I wanted on the website by checking in and out in less than 1 hour. Everything was a breeze with Christians help.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
I got approved!
by Gsummers on 03/31/2018I didnt think I was going to get approved for my first car but Christian made it happen for me.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Flawless process
by Jlinville on 03/31/2018Christian and the whole staff were very pleasant to do business with. It was a flawless process. I will recommend my family and friends.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Awesome job
by Abanks89 on 03/15/2018updated 03/27/2018They got me approved within the Limited amount of time that I had they were all Very kind i would definitely recommend themExcellent
by David_f94 on 03/17/2018updated 03/27/2018Excellent service and a no pressure buying environment. They will help you out in any way that they can and answer all your questions honestly.GMC Canyon 2018
by JohnCanyon2018 on 03/18/2018updated 03/27/2018Questions were answered fully and quickly. Dealer reps were very responsive. Mark Brooks and Pete Dedecker were very helpful. The dealer helped provide a list of options and accessories.Booger Green Soul
by AmandanSkeet on 03/24/2018We loved everything. Everyone was so nice and helpful. You put us in waht we wanted!!!! Was fast at getting things done. made us feel important the whole time we was there.. THANK YOU!!!Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Charlie Obaugh Kia! If there is anything else we can do for you, please feel free to give us a call. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Charlie Obaugh
by jshuntersridge on 03/06/2018updated 03/16/2018Everyone went above and beyond to help me out. Big thanks to T, Glenn, and Eric for helping me out. This is our fourth vehicle from Charlie Obaugh Auto group and everyone time it is a pleasure.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
Mrs
by 3kidsforme on 03/05/2018updated 03/16/2018nice , and staff knows what they are talking about, willing to help in anything that I needed , and was open longer to help with my jobFantabulous Service!!!
by UrbanPhD on 03/07/2018updated 03/16/2018Our sales person Ms. Beth Clemmer took her time and kept working for us and giving us hope that we could make a new car work within our budget.Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
These guys are great!!!!
by lalmarode on 03/08/2018updated 03/16/2018I went in there expecting the worst outcome but Matt did everything he could to get me in my first new car!!! It was great!Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Eric Obaugh, Vice President, (540) 860-4286, eobaugh@charlieobaugh.com
by dealerreply on 06/21/2018