Lindsay Volkswagen of Dulles
Customer Reviews of Lindsay Volkswagen of Dulles
Review type:
Tiguan
Tiguan
by Crystal on 08/16/2024Anoop Singh was very knowledgeable of the cars I test drove. He had a lot of patience with me test driving different cars.Thank you for your kind remarks of Anoop! We appreciate your patronage and are pleased your buying experience was enjoyable.
The best experience buying and trading!!
by richmondstager on 07/05/2024Lindsay Volkswagen's process and pricing made it an easy decision to drive 2 hours to purchase from them. No sales gimmicks at all! My salesman Bob Derby listened and was responsive and worked diligently to get me the right deal. The… finance manager Sarah Berger worked swiftly to get me on my way home as quickly as possible. Was in and out in two hours! They were willing to trust me from afar on my trade condition and gave me the best trade price based on pictures and my feedback. Next time I need a new car I will definitely travel the distance to Lindsay VW in Dulles. Biggest selection of cars too!Thank you for your wonderful review of Bob and Sarah's excellent customer service while purchasing your new vehicle! We are pleased your trip exceeded your expectations and look forward to welcoming you back again soon!
Vehicle purchase
by J Bates on 06/14/2024I recently purchased a used vehicle from Bob Derby and it was a wonderful experience! I have purchased many cars and this was by far the best experience I’ve had! Bob is honest and kind and made the purchase enjoyable. I highly recommend… speaking with Bob Derby if you are in the market for a vehicle!!Thank you for sharing your positive remarks about Bob! We appreciate the opportunity to have earned your business and appreciate your 5 star review! Congrats and enjoy your new ride!
Janice and Michael
by Janice Henderson on 06/04/2024Very Satisfied new 2016 Buick Enclave owner When me and my husband Michael came out to Lindsay Volkswagen to look at a car, we were welcomed by one of their salesman Mr. Bob Derby, he assisted us with the purchase of our 2016 Buick… Enclave, when we first met Mr. Derby, he was very pleasant and friendly, he took us to test drive the Enclave and I was a little nervous, but Mr. Derby was very patient and calm, he was very helpful and made sure we got the best deal possible, Mr. Derby was pleasant through the whole process. When I called him about my vehicles tags and registration, he promptly returned my call and provided me with the information needed. I received my tags and registration the very next day and I am completely satisfied with the entire process. Cordially Janice HendersonThank you for your fantastic review of Bob! It is exciting to read that he made your recent buying experience great! Enjoy your new Buick Enclave and pleased contact us whenever we can be of assistance again.
2024 VW Taos
by Sophea on 05/15/2024Our experience at Lindsay was very good and our sales person Al was so kind and helpful through the entire process. Very happy with our 2024 VW Taos.Sophea- Thank you for your 5 star review of Al recognizing efforts while assisting your to buy your Taos! Congrats!
Easy process
by Steve on 05/13/2024Live out of state. Found a car i liked and Medhat made the process very easy. I would highly recommend.Steve- Congratulations in your new vehicle purchase! We are thrilled that Medhat made your buying experience enjoyable and seamless.
Our 2024 VW Taos experience
by Wes C on 04/12/2024We recently had the pleasure of purchasing a vehicle from Anoop at Lindsay Volkswagen, and we couldn't be happier with the entire experience. From the moment we stepped onto the lot, Anoop exuded professionalism, knowledge, and a genuine… desire to help us find the perfect vehicle for our needs. Anoop took the time to understand what we were looking for in a vehicle and expertly guided us through the various options available. His friendly demeanor and patient approach made the car-buying process a breeze, and we never once felt pressured or rushed into making a decision. Not only did Anoop help us find the ideal vehicle, but he also went above and beyond to ensure that we got a great deal and that we were completely satisfied with our purchase. His attention to detail and commitment to customer satisfaction truly set him apart. We highly recommend Anoop at Lindsay Volkswagen to anyone in the market for a new car. His professionalism, expertise, and genuine care for his customers make him a standout in the industry. Thank you, Anoop, for making our vehcile-buying experience a truly enjoyable one!Wes C- Thank you for taking the time to share your wonderful review of Anoop's excellence in customer service from start to finish! We are thrilled he and our team exceeded your expectations and want to welcome you to the Lindsay Family. Congrats!
Don’t look anywhere else for your next car!
by Jennifer Wainger on 04/05/2024I have gone to Lindsay Volkswagen for my last two purchases. In 2019, I purchased a Tiguan and now in 2024, I purchased an Atlas. Bob Derby assisted me with both of these purchases and each time he made the car buying experience a breeze.… Bob is truly a gem and doesn’t make buying a new car a dreaded experience. I’m always sad at the end because I wish I could see him again the next day. I can’t say enough good things about him but the dealership isn’t bad either! It’s clean, huge, they have great inventory and everyone is so pleasant!Jennifer- We are thrilled to read your amazing review of Bob and our team's assistance during your return buying experience. Your kind remarks and loyalty to Lindsay VW and the VW Brand make us very proud. Safe travels and Congrats!
Straightforward
by Dave on 04/03/2024Bob Derby was our salesperson. very down to earth and straightforward. finance and management personnel were the same way. I am a difficult car buyer customer and I would certainly buy from them again. hopefully they woild sell to me… again haha!Dave-Thank you for your great review of Bob's assistance during your recent buying experience! We are thrilled to read that our team made your time with us enjoyable and look forward to welcoming you back again soon.
Smooth Transaction
by James N on 03/21/2024I had a great experience at Lindsay. Fair negotiation, Bob was super helpful, and the car was as described. I would absolutely recommend Lindsay to my friends and family.James- We are thrilled that your recent buying experience with Bob was seamless. Your kind remarks and recommendations to friends and family is greatly appreciated. Thanks!
Superior VW Dealership
by Peter on 03/10/2024Lindsay VW understands all aspects of pleasing the customers and making the entire sales process easy. Lindsay has the best selection all models in all trim levels and colors. Everyone in the Lindsay organization contributes to the sales… process being simple. Amazing seamless simple buying experienceThank you for the fantastic review of our entire team! We are thrilled you felt welcomed and well communicated to throughout your recent buying experience. Our goal is for every customer to have a 5 STAR experience and are pleased we were successful. Please contact us whenever we can be of assistance again and welcome to the Lindsay Family!
Great Experience at Lindsay!
by Amy McD on 03/07/2024What a great experience buying my new car from Lindsay VW! I really appreciate Bob Derby, my salesperson, who went above and beyond to ensure that I am completely happy with my new car! Thank you to Erik in service - he made my special… request happen too! I loved working with Sarah - she made the actual buying process so easy and smooth and was genuinely delighted for me. Thank you to the whole team for making the car buying experience so good.Thank you for taking the time to share your wonderful remarks about Bob and the team to ensure your total satisfaction. We appreciate your business and 5 star review. Safe travels and welcome to the Lindsay Family!
Simple and Fun Experience
by Clare B on 02/17/2024I owned my 2005 Jetta for 18 years (purchased certified pre-owned). As such, I had no idea how to shop for cars. Bob Derby made the process simple and fun. On recommendation from a friend, I called Bob Derby to discuss options for a new… car. He asked about “trim styles” (I’m sorry, what? Newbie buyer here!) Without missing a beat or making me feel silly, he clarified, “are there any specifics” that I wanted in car. Since my car was going on 20 years old, anything at this point was an upgrade from the tape deck, single CD player, and knob controls. Following our phone call, I met up with Bob to test drive a Tiguan. Beautiful SUV. He gave me a full tour of the Tiguan, bumper to bumper, explaining the ins and outs of the various features and encouraged me to ask questions. We got back to his office, he showed the color options and then had the car pulled around in the color I chose making it hard to say “I’m not ready, yet”. [Very smooth, by the way, Bob :) ] I called Bob a few days later with a different model (Taos) in mind. We set up a test drive and the process began anew. The man knows his products and his customers! Never at any point did I feel pressured to purchase—it was more of a conversation to figure out my wants and needs and how that matched with my timing. Specifically, I’d like to point out I told Bob I loved the Taos and the color and THAT was the car I’d be buying, but I had to go home to figure out financing before I could sign. Bob didn’t make me feel rushed or that I was making a bad decision, nor did he push me to purchase right then and there. He did inform it was possible the car would be purchased before my return, but he would work with his team to make sure I would have what I wanted. I left his office with an appointment to return two days later to put pen to paper. I sold my Jetta to Lindsay VW for a more than reasonable price. Bob walked me through all the options and set me up with the paperwork before transferring me to Sarah Ross, financial manager. Sarah made me feel at home in her office—offering me food, drink, and giving me loads to laugh about; it felt like I was chatting more with a close friend than someone ready to take my money. Never at any point did I feel like Sarah or Bob tried to “upsell” me anything—again, it was more so giving me the education of the various options so I could make the decision that was best for me. I appreciate the time and patience both Bob and Sarah spent on me. I would 100% recommend Lindsay VW of Dulles to anyone looking to purchase/lease/sell a vehicle.Thank you for your amazing review and for choosing Lindsay VW Dulles for your recent vehicle purchase. It is exciting to read that Bob made your buying experience informative and enjoyable. Congratulations and please contact us if we can be of further assistance.
Amazing place! Great people!
by Nathan on 02/04/2024Extremely pleased with Bob Derby and his team. Amazing service and very professional! Everyone was extremely nice and make the process smooth and easy. Could be more happy with my overall experience and amazing new car!Thank you for your fantastic review of Bob and our team's excellent customer service and ensuring your recent visit was enjoyable and welcoming!
Lindsay Volkswagen is the place to go for your new car!
by Jackie Wildermuth on 01/22/2024This was my first-time buying my own car and I was a little nervous and not 100% sure what I wanted. I was fortunate enough to work with Bob Derby throughout the process. Bob was very welcoming from the start and asked all the right… questions to narrow down the perfect car. The very first car he showed me was the car I bought! It was the perfect fit and exactly what I was looking for. I couldn’t recommend Bob enough for getting your next car, a great salesman and someone who wants to help get the best car for you. I’m beyond happy with my decision to go to Lindsay Volkswagen.Congratulations on your new vehicle purchase! We are pleased to receive your 5 star review of Bob for his excellence in communication and professionalism while assisting you. Welcome to the Lindsay Family and we wish you safe travels!
Couldn’t be happier!
by Adriana F on 01/16/2024We got to Lindsay VW through Car Guru and was matched with a wonderful salesperson, Bob Derby. He turned out to be a joy to work with. He was incredibly professional and answered all of our questions with the multiple visits we had at the… dealership looking at a used Honda Civic EX-L. He addressed every one of our concerns and provided a successful sales experience. I would highly recommend working with Bob as your sales associate. We will be returning to Lindsay when we need another vehicle in the futureThank you for choosing Lindsay VW Dulles for your recent Honda Civic purchase and for sharing your excellent comments about Bob's great customer service. We appreciate your patronage and welcome you to the Lindsay Family!
Thanks Nicholas Rosa!!!
by Nicholas Rosa on 12/30/2023Nicholas Rosa went above and beyond to get us the best price. We have continuously purchased vehicles from Lindsay VW previously and Nick worked tirelessly to not only contact us about the status of the vehicle model inventory we were… interested in (through a period of several months) but also worked hard on our behalf to have the managers approve a reasonable price for the vehicle we purchased under MSRP. Thanks Nick! 20/10 service.Thanks for the great review and 5 star rating, Nicholas!
Fantastic experience with Bob Derby and the team here
by ChrisW75 on 12/02/2023I recently purchased a pre-owned Audi Q8 here and had an excellent experience with my sales consultant Bob Derby. I am very pleased with how everything went from start to finish. I have purchased numerous cars over the years and this was… by far one of the best experiences yet. Bob was extremely professional, patient and very thorough the entire time. Having grown up in the automotive industry and being somewhat of a car guy I am extremely particular about my vehicles. Bob made it a point to make sure I was fully satisfied with the vehicle records and conditions all around before delivering the car. The sales manager Mark was excellent as well and also made it a point to make sure I was comfortable. I never felt rushed in anyway and they gave me and my wife the time to think it all through on our terms. I highly recommend them and I would call Bob directly if you are looking for great communication and a very pleasant easy going experience.Thank you for your fantastic review of Bob's professionalism! Congrats on your new vehicle and welcome to the Lindsay Family!
24 Cross Sport
by Neilio on 11/09/2023Purchased a 2024 Atlas Cross Sport. Worked with Robert (Bob) Derby. Bob provided outstanding service during the transaction. We would highly recommend Bob when looking to purchase a VW. Bob provided updates throughout the process informing… us on the progress of the build and shipping. Bob was a pleasure to work with.Thank you for your outstanding review of Bob! We are thrilled that your recent buying experience was top notch and wish you many happy miles of fun. Congrats!
Awesome Sales Service! Thankyou Medhat Ebied
by Chintan Sheth on 10/20/2023I recently had a great experience purchasing a new Tiguan from Lindsay VW Dulles. I have experienced many dealers and they are not all the same. I would definitely purchase a vehicle from Lindsay again. I met Medhat at the dealership and… had number of friendly conversations with him and he was great to work with providing answers to all my questions and never pressured me or my wife as to the timing of our purchase. Everything flowed smoothly .Thank you for taking the time to share your positive feedback about Medhat's excellent customer service. We appreciate your support and are thrilled that your recent buying experience was seamless. Congrats and welcome to the Lindsay Family.
Great Experience at Lindsay VW
by Frank B on 10/16/2023I recently had a great experience purchasing a pre-owned Mercedes from Lindsay VW of Dulles. Having worked in the automotive industry for nearly 30 years, I have experienced many dealers and they are not all the same. I would definitely… purchase a vehicle from Lindsay again. I was connected to them from a search I made on cars.com that lead to a number of friendly conversations with my salesman Robert Derby. Bob was great to work with providing answers to all my questions and never pressured me or my wife as to the timing of our purchase. Everything flowed smoothly and my wife is extremely pleased with her purchase.We are thrilled to read that your family is pleased with your new vehicle purchase and that buying experience was fantastic as well! Congrats from Bob and the team and thank you for recognizing our team's efforts to ensure your visit was top notch.
Volkswagen Atlas
Volkswagen Taos
Volkswagen Atlas Cross Sport
Thank you for your kind remarks of Anoop! We appreciate your patronage and are pleased your buying experience was enjoyable.
by Lindsay VW Dulles on 08/19/2024