Beach Ford Virginia Beach
Customer Reviews of Beach Ford Virginia Beach
Review type:
Beach Ford
by dtbrdlr on 04/09/2024
It was a very pleasant experience. Montel is very professional, knowledgeable, and patient. He went out of his way to ensure we were comfortable and stress free.
49 reviews
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Thank you! Great Experience
by russty1 on 09/16/2014We would like to give a big Thank You to Anna on the internet side getting us started, for Tony our salesman to letting us expore our options, and Doc for closing the deal. We thank you!Fantastic Salesman!
by ashleyswartz on 06/16/2014David S is the best salesmen in the world! We told him what we wanted, and he found us exactly what we wanted, fast, and for a great price!Beach Ford #1
by maa870 on 11/16/2013updated 04/25/2025Bill is always wonderful. This time he was able to accommodate my need to bring in my car on a Saturday! Thanks for everything!It was a wonderful new car experience
by connell1 on 11/15/2011updated 04/25/2025I recently purchased a 2011 F-150 FX-4. it took a little while to get to the price that i was looking for, but finally drove it off the lot.I was pleased with the entire experience. the sales staff answered all of my questions and concerns.… I would recommend this dealership to family and friendsGreat Service @ Beach Ford
by marcieu on 11/15/2013updated 04/25/2025Great customer service! Felt like I'd been coming there for years rather than my first visit. Watched the interaction with other customers and noted the considerable care given with all.Great sales experience
by jladytiger1979 on 01/02/2012updated 04/25/2025I got a great deal on a 2012 Ford Escape. I received excellent financing through Ford. The purchase process was made very simple. I was given well over what my trade was worth. The sales person spent time with me after the purchase (very… late) going over the new features of my vehicle with me.Ford wont fix my car
by SarinaF on 05/05/2014updated 04/25/2025The only reason I am giving one star is because it wont let me submit comment with out at least one. This service department should recieve no stars and all other Ford Dealers should be ashamed to be associated with Beach Ford. I brought in… my 2012 Ford Focus, I bought it used and KNOWING it had a branded title. My car wouldnt go into reverse and the transmission kept saying failure. I first tried other transmission places because I do NOT have a warranty and I knew dealers are usually more expensive. So approximately 1 1/2 months ago my car was towed to Beach Ford and a few days later I was told they will NOT doing any work on my car because its branded title...REALLLY???... I am a PAYING customer. I only took it to Ford because no one else can fix the new transmission. I told the service department I would sign whatever I needed to have a diagnostics done and was told they would call me back. Today May 5,2014 I called and was told that my car was ready to be picked up! Yeah!! finally!!! I got a ride down there and they gave my keys to an employee to pull my car around. Well... nightmare continues..... there was ABSOLUTELY NO work done on my car and the employee COULD NOT start it because it was not fixed. I went back into service department and waiting for manager about 20 mins, finally he came up and said we don't know whats wrong with it or where to begin... WHAT?!?!?!?!? My car is a Ford and you are a Ford dealer!?!?!? Now they tell me they will have a tech look into but its going to be a few days because they are slammed...really????... You have had my car for 1 1/2 months and I am pushed to the side!?!??!? Now I sit and wait for someone (hopefully) to call me and let me know whats wrong with my car. Again I have NO warrranty and I KNOW I will have to pay for work. I AM A PAYING CUSTOMER AND UNDERSTAND NOTHING IS COVERED... I JUST NEED MY CAR FIXED... AND I HAVE BEEN WITHOUT A VEHICLE FOR 1 1/2 months and I have a trip coming into two weeks and I have to spend more money renting a vehicle because Ford Service "cant" fix my car! I will leave an update once they call me and IF they call me!!! BS...
About our dealership
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television