Checkered Flag BMW
Customer Reviews of Checkered Flag BMW
Review type:
Great experience with Checkered Flag BMW
Always a Happy Customer
by Julie on 04/19/2025Friendly Customer service. Lobby is clean and comfortable. Quick serviceWe appreciate your feedback, Julie! It’s great to hear that you had a positive experience with our service and enjoyed the atmosphere in our lobby. We look forward to seeing you again soon at Checkered Flag BMW. Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service and Service Advisor
by D. Ward on 04/21/2025Daniel, my new service advisor after my previous advisor had been promoted, was prompt, pleasant, and professional.Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with your new service advisor at Checkered Flag BMW. Our team takes pride in providing prompt and professional service, and it's great to know that this was reflected during your visit. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great experience
by Matthew on 04/14/2025Prompt and great communication, vehicle was ready before anticipated timeThank you, Matthew, for your wonderful feedback! I'm thrilled to hear that you experienced prompt and effective communication and that your vehicle was ready ahead of schedule. At Checkered Flag BMW, we always strive to exceed our customers’ expectations. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great experience with Checkered Flag BMW
by Richard on 04/15/2025The salesperson was excellent. He answered all of my questions, he helped with anything needed, and he made the transaction as simple as it could have been. I would come back again.Thank you so much for your wonderful review, Richard! We're thrilled to hear that our salesperson provided you with excellent service and made your experience at Checkered Flag BMW smooth and easy. We truly appreciate your kind words and look forward to welcoming you back again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Dodge Ram Purchase
by Michael on 04/07/2025updated 04/14/2025Josiah was awesome, quick and helpful in every way he could be. It was a great car buying experience.Thank you, Michael! We appreciate your kind words about your experience with Josiah at Checkered Flag BMW. It’s wonderful to hear that he was able to assist you quickly and helpfully. We strive to make every car buying experience great. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent excellent service
by Randy on 04/12/2025Endia was on top of the service, and communicative.Thank you so much for your wonderful review, Randy! We’re thrilled to hear that Endia provided you with excellent service and strong communication. At Checkered Flag BMW, we strive to deliver top-notch experiences, and it’s rewarding to know we achieved that for you. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Experience
by Susan on 04/09/2025Easy, enjoyableThank you so much for your positive feedback, Susan! We're thrilled to hear that your experience with Checkered Flag BMW was easy and enjoyable. We look forward to welcoming you back for your next visit! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Consistent Service
by Bambi on 04/08/2025Joseph listens well, explains thoroughly and is our go to guy. Vehicle throughly checked and clean when returnedThank you, Bambi, for your wonderful review! We're thrilled to hear that Joseph provided you with excellent service and that your vehicle was thoroughly checked and clean upon return. We appreciate your trust in Checkered Flag BMW and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
X5
by Rob L. on 04/07/2025Nick was great - professional, friendly, knowledgeable, and responsive - even on his day off.Thank you for your wonderful review, Rob! We're thrilled to hear about your positive experience with Nick at Checkered Flag BMW. His dedication and professionalism truly make a difference. We appreciate your feedback and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great First BMW Service Experience!
by Brenda on 03/31/2025Quick and efficient service. My service representative was very helpful, and acknowledged his understanding of my concern. He worked with me to get the primary work I needed done, and went over the remaining items that needed to be… scheduled at a future date. I'm very pleased with my BMW service experience. Thank you!Thank you so much for your review, Brenda! We are glad to know that you had a quick and efficient service experience at Checkered Flag BMW. It's great to hear that your service representative was helpful and addressed your concerns effectively. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Recent Service Visit
by Janice Summerhill on 03/30/2025Clean, comfortable, quiet customers lounge. My service representative is very nice. The staff is friendly. My car was serviced correctly. They didn't force (just made suggestions) any new services on me.Thank you, Janice! We're thrilled to hear that you had a positive experience at Checkered Flag BMW. It’s great to know you found our customer lounge to be clean and comfortable, and that our team provided you with friendly and helpful service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
First BMW purchase
by Marcey on 03/27/2025Josiah was patient and knew the product well so that made it all a pleasant experience. Also love that you are no haggle dealership. But the red carpet, big red bow on my car and grabbing the keys off a silver platter from my salesman with… the rest of his team there to clap was a great way to end what was already an amazing experience.Thank you so much for your kind words, Marcey! We're thrilled to hear that Josiah provided you with such a pleasant experience at Checkered Flag BMW. It's fantastic that you enjoyed our no-haggle approach and the special delivery with the red carpet and the big red bow. We appreciate you sharing your experience, and we can't wait to welcome you back for your next visit! Enjoy your new car! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Awesome X1
by Robert Frank on 03/21/2025Reasonable pricing, good selection, awesome sales rep (Sarah Kalifa), buying process super easy.Thank you, Robert! We appreciate your feedback about your experience at Checkered Flag BMW. We're happy to hear that you found our pricing reasonable, enjoyed our selection, and that Sarah was able to assist you effectively. We strive to make the buying process as easy as possible for our customers. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
2023 BMW M4 Competition Service
by William on 03/23/2025Service was prompt, all my cars needs were taken care of without concerns, the staff was great, excellent customer waiting area.Thank you for your wonderful review, William! We’re thrilled to hear that your service experience at Checkered Flag BMW was prompt and that our team took care of all your car needs. It’s great to know you enjoyed our customer waiting area as well. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
SUPERB SERVICE
by John T. on 03/18/2025Technician and detail services timely and efficiently completed. Superb customer service from Reggie Parcells and Daniel Davis. Their courtesy and keeping me updated on service progress/status was very professional and appreciated. It's… this type of service that keeps me a Checkered Flag customer!Thank you for your review, John! We truly appreciate your kind words about our technician and detail services, as well as the outstanding customer service provided by Reggie and Daniel. It's feedback like yours that motivates us to continue delivering exceptional service at Checkered Flag BMW. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW oil change visit
by Marquez on 03/17/2025Very Professional and resourcefulThank you for your kind words, Marquez! We appreciate your positive feedback about Checkered Flag BMW and are glad to hear that you found us professional and resourceful. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Tineaka
by Tineaka on 03/08/2025updated 03/17/2025Will is always so friendly and responsive.Thank you, Tineaka, for your wonderful review! We are glad to hear that Will provided you with friendly and responsive service at Checkered Flag BMW. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
February Maintenance
by Jude on 02/26/2025updated 03/05/2025Darrick explained things in details and ensured that I was comfortable.Thank you for your kind words, Jude! We truly appreciate your positive feedback about your experience at Checkered Flag BMW. It's great to hear that Darrick took the time to explain everything in detail and made you feel comfortable. We look forward to welcoming you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Making the best of the situation
by Connie on 02/26/2025updated 03/04/2025Jason my service rep was able to get me a loaner in a pinch when my replacement tire wasn't ordered for my appointment so I would have a safe vehicle for the in coming snow storm.Thank you for your wonderful feedback! We're thrilled to hear that Jason was able to assist you with a loaner vehicle during your appointment at Checkered Flag BMW. It's always our priority to ensure our customers have a safe driving experience, especially during inclement weather. We truly appreciate your support and look forward to serving you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Waiting Service
by Kimberly on 02/19/2025updated 02/28/2025Friendly staff, clean environment and reliable serviceThank you for your wonderful review, Kimberly! We’re thrilled to hear that you had a positive experience with our friendly staff and appreciated the clean environment and reliable service at Checkered Flag BMW. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Review
by Veronica on 02/15/2025updated 02/21/2025Staff very courteous and knowledgeable.Thank you for the wonderful feedback! I truly appreciate your kind words about our courteous and knowledgeable staff at Checkered Flag BMW. I'm glad to know you had a great experience, and I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Thank you so much for your wonderful review, Richard! We're thrilled to hear that our salesperson provided you with excellent service and made your experience at Checkered Flag BMW smooth and easy. We truly appreciate your kind words and look forward to welcoming you back again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
by Checkered Flag BMW on 04/16/2025